first 2 merchants wouldn't take card.. I called customer care for happy cards they said it had full balance and was merchants fault.. The third store I tried said it only works if you use exactly half... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I think this is a brilliant way to send a money gift which folk can use on the High Street. The process to purchase was a little tortuous. Why is 'Company' a required field for sender & recipient??!!... Se mer
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An excellent alternative to Amazon. However, could do with learning some lessons (from Amazon). First, update your website close to Christmas if/when vouchers will not arrive in time. And how about be... Se mer
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I was looking to purchase a high-value gift card and initially didn’t realise there was a maximum limit per card. Thankfully, this was clearly explained on the website, which helped me avoid order... Se mer
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Företagsinformation
Skrivet av företaget
One4all Rewards supports businesses in the UK with flexible and customisable physical or digital gift cards that make employees and customers smile. Our best selling product is the One4all Multi-Store Gift Card which offers recipients the choice to spend their gift at 180+ brands in-store nationwide and online. Gift card designs can be customised to reflect your brand or design of choice and can be sent in bulk quickly with the support or our team if required. With personalised gifting messages including video uploads on digital gift cards, One4all delivers rewards with impact. We are dedicated to providing you and your recipients with customer care, and our customers have peace of mind knowing that as a regulated product, your funds are fully protected.
Skrivet av företaget
Kontaktuppgifter
Storbritannien
- one4allrewards.co.uk
3,5
Medel
79 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered and received within 24 hours
Ordered and received within 24 hours - great service
9 december 2025
Svar från One4all Rewards
Hi there, thank you for leaving us a review. We really appreciate you taking the time to leave it for us, warm regards, the O4A team.
I purchased a £50 gift card from Tesco…
I purchased a £50 gift card from Tesco for my 83 year old mother as a gift. I gave it to her and she decided to go out and spend it on some clothes.
She filled up her basket and went to the checkout to pay using the gift card. When it came to pay, she was told that there was no money on the gift card. She was visibly upset and had to put the items back.
On returning home, she contacted me and told me what had happened and was still upset and embarrassed. I contacted One4all and expressed my concerns and anger with what had happened. They informed me that the card had been used in Croydon and depleted the £50 balance. I informed them that my mum was 83 and lives in Liverpool and had never been to Croydon.
I had to complete an online form explaining what had happened and would receive a response within 1 working day. This didn’t happen and I contacted them again. I was then told that it had been sent to the reissue department and I would receive a replacement in 2 working days. After 3 working days I still had not heard from them so I contacted them again. I was informed that they were running behind and it would be sorted out by close of play that day. This happened and I was sent a digital gift card for the original amount.
Basically from what I gather, the gift card had either been duplicated or hacked somehow. Although I did eventually get the card reissued, this doesn’t take away from the upset and embarrassment my mum went through.
There was no apology or explanation or even some kind of goodwill gesture.
Next time I will just give her the money as then at least I will know she physically has it. I won’t be using these cards again.
1 december 2025
Omdöme utan inbjudan
Svar från One4all Rewards
Hi David, We're sorry to hear about the trouble your mother experienced with the gift card and the distress it caused. We appreciate you bringing this to our attention. We'll review the matter internally to see how we can improve our processes. Thank you for your feedback.
Easy to order with quick response and…
Easy to order with quick response and delivery
6 december 2025
Svar från One4all Rewards
Hi Ray, thank you for leaving us a review. We are delighted to be your choice of gift voucher for your family and friends this year, warm regards, the O4A team.
Svar från One4all Rewards
Hi Sheila, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, the O4A team.
Great service
Easy to order. Quick delivery. I have been ordering gift cards from One4all for a number of years for our staff and volunteers and we have always been offered a great service. Thank you.
26 november 2025
Svar från One4all Rewards
Hi Sophie, thank you so much for your lovely review. We appreciate your returning business so much and are pleased to be the provider for your gift cards. We hope that you, the staff and volunteers have a very Happy Christmas and New Year, warm regards, the O4A team.
Svar från One4all Rewards
Hi Heather, thank you for leaving us a review, having used our website to place an order. We really appreciate you taking the time to do so, warm regards, the O4A team
Svar från One4all Rewards
Hi Heather, thank you for leaving us a review, having been in touch with our customer service team. We hope we managed to resolve your query, warm regards, the O4A team
Svar från One4all Rewards
Hi there, thank you for leaving us a review. We appreciate you taking the time to leave it for us, warm regards, the O4A team.
Order sucessful
25 november 2025
Svar från One4all Rewards
Hi there, thank you for using the O4A website to place your order. We appreciate you taking the time to leave us feedback, warm regards, the O4A team.
My call was answered within 2 minutes
My call was answered within 2 minutes, the customer service lady was really helpful, thank you
21 november 2025
Svar från One4all Rewards
Hi Chris, thank you for leaving us a review, having contacted our CS team. We appreciate you taking the time to leave it for us, warm regards, the O4A team.
The order process was smooth
The order process was smooth, the gift cards came very quickly!
13 november 2025
Svar från One4all Rewards
Hi Naz, thank you for taking the time to leave us a review. We are pleased your order was delivered quickly , warm regards, the O4A team.
User friendly fast delivery
The website was user friendly and the delivery was prompt.
17 november 2025
Svar från One4all Rewards
Hi there, thank you for your review. We are happy you found our website user friendly and your delivery arrived quickly, warm regards, the O4A team.
This is the hardest online gift I’ve…
This is the hardest online gift I’ve ever bought and it’s completely messed up. I wanted to send a gift card by email to my friend for her birthday, she lives in a different area from me. instead it has now sent a gift card to my address arriving in 2-3 days.
13 november 2025
Svar från One4all Rewards
Hi There, we are very sorry to learn of the difficulties you have experienced. Upon checking your order, we can confirm that a digital card was purchased and it is showing as sent and claimed by the recipient. If you require assistance with your order, please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444. We would be happy to help.
Easy to use website
3 november 2025
Svar från One4all Rewards
Hi there, thank you for your feedback. We appreciate you taking time to leave us a review, warm regards, the O4A team.
Easy order- speedy delivery
Very easy to order and they arrived very quickly. Great they also came attached to an info sheet for the recipient on how and where to spend.
3 november 2025
Svar från One4all Rewards
We're happy to hear that the ordering process was easy and the delivery was quick! We're also glad the info sheet was helpful for the recipient. Thanks for your feedback.
Nice and easy to order your voucher
3 november 2025
Svar från One4all Rewards
Hi there, thank you for your review. We appreciate you taking the time to leave us a review, warm regards, the O4A team.
Absolutely appalling
Absolutely appalling, my son was given a £15 one4all voucher as a gift a few months back, on activating the voucher (which was an absolute joke in itself) we were shocked to see that one4all had been taking £0.90 a month because we hadn't activated it within a certain time scale, my son is now left with £10, total utter scam, you have been warned, just give cash as a gift and stop these thieves taking your hard earned money.
7 november 2025
Omdöme utan inbjudan
Svar från One4all Rewards
Hi Mark, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of £0.90 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444.
Ordering was easy and delivered within…
Ordering was easy and delivered within 24 hours
22 oktober 2025
Svar från One4all Rewards
Hi Wendy, thank you for your review regarding your recent order. We are pleased you found the order was delivered quickly and that our website was easy to use, warm regards, the O4A team.
Dreadful tedious process
Dreadful tedious process. Having to set up account which took several attempts and no means of confirmiing email address of recipient. Will neve use again.
3 oktober 2025
Svar från One4all Rewards
Hi Peter, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. It has been logged internally for further review.
My go too for Gifts for family and…
My go too for Gifts for family and friends as they cover so many retailers
22 september 2025
Svar från One4all Rewards
Hi Terry, We're happy to hear that our wide selection of retailers makes it easy to find the perfect gifts for your family and friends. Thanks for your feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.