Olivia & Pearl Omdömen 60

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding.... Se mer

Betygsatt 5 av 5 stjärnor

A Great Company! Have bought jewellery from Olivia and Pearl often. The quality is second to none, beautiful pieces always well received as a gift too. Lilly in customer service went above and beyond... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Bought a beautiful pearl bracelet for my partner which sadly broke quite shortly after purchase. It turns out this was a faulty product - which does happen! Lilly from the support team was excell... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Olivia & Pearl is my number one destination for Christmas gifting! My absolute favourite is their Oh So Fine necklace, which has quickly become everyone's favourite. I've had mine for a while now, and... Se mer

Företagsinformation

  1. Smyckesbutik

Skrivet av företaget

A luxury British jewellery brand and pearl specialist offering contemporary handcrafted jewellery, designed for a new generation of pearl lovers.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

60 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Betygsatt 5 av 5 stjärnor

Great customer service

I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding. Very thankful for the great customer service!

16 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Olivia and Pearl are just fantastic

Olivia and Pearl are a fantastic company. I have had quite a few pieces from them over the years. Recently a very sentimental necklace broke and they replaced it for me with no fuss. I am so grateful to them & love my necklace I wear it everyday. Great service and quality.

21 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely beautiful and high quality…

Absolutely beautiful and high quality jewellery, my girlfriend adores the pearl necklace! And the free bracelet from the promotional offer was amazing too, was so surprised it was free!

16 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would be very wary of purchasing

I would be very wary of purchasing from the brand. I brought my daughter a white gold ‘oh so fine’ necklace for her birthday. The chain became tangled so I took to to the local jeweller for the to untangle. They basically told me that the &125 necklace is probably only worth £20.
The necklace is silver coated in gold. Once the gold had been next to the skin a while it will rub as the layer is very thin, leaving you with a silver pearl necklace, that is worth considerably less. Do not be fooled in to purchasing.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely Necklace…

I ordered the Oh So Fine Trio Necklace for my daughter for Christmas and it was just a lovely delicate necklace. She loved it! The service was excellent and I had the necklace in a very short amount of time. I’d definitely order from Olive and Pearl again.

18 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The product was incredible

The product was incredible, but the customer service was even better. They genuinely care about their customers.

7 november 2025
Omdöme utan inbjudan
Logotyp för Olivia & Pearl

Svar från Olivia & Pearl

Thank you for sharing such a lovely review. We’re thrilled that you love your piece, and even more so that our customer care team made your experience memorable. We take great pride in offering both beautiful jewellery and thoughtful support at every step. Enjoy your pearls — and we’re here anytime you need us.

Betygsatt 5 av 5 stjärnor

Pearl stud earings

Quick to arrive and really lovely quality

4 november 2025
Omdöme utan inbjudan
Logotyp för Olivia & Pearl

Svar från Olivia & Pearl

Thank you for your kind words! We’re so glad your pearl studs arrived quickly and that you love the quality. Enjoy wearing them — they’re one of our favourites.

Betygsatt 5 av 5 stjärnor

I have ordered quite a few things with…

I have ordered quite a few things with Olivia and pearl and some could say I'm obsessed with their products. The quality is excellent, great payment options, fast delivery and beautiful packed. I like it's through Royal mail as we have been having problems with other delivery companies.
I have had a problem with a item which was dealt with straight away and rectified straight away as there was someone to talk to on the phone as well as email.
I look forward to seeing what's new in and planning my next purchase. Keep up the good work .

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Olivia & Pearl

Svar från Olivia & Pearl

Thank you for this wonderful review and for being such a loyal customer — we’re truly grateful. We’re so pleased you love the quality, packaging and delivery experience, and that our customer care team could resolve your issue quickly.
We’re excited to show you what’s coming next and can’t wait to welcome you back for your next purchase.

Betygsatt 3 av 5 stjärnor

I sent the extra item back which was…

I sent the extra item back which was the wrong one you sent, I also sent the free item back that came with the initial item, The bracelet broke on the first day and havnt recieved a replacement...but my partner is happy with the necklace

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Olivia & Pearl

Svar från Olivia & Pearl

Thank you for your feedback, and we’re sorry for the inconvenience. A replacement for the free gift was sent as soon as we were made aware of the issue, and we hope it has now arrived. If not, please reach out and we will resend it right away.
We’re pleased your partner is happy with her necklace, and we’re here if you need any further assistance.

Betygsatt 5 av 5 stjärnor

Superb Hi I purchased 2 pieces from Olivia &…

Hi I purchased 2 pieces from Olivia & Pearl and the whole process has been fantastic, great service, great products, thank you just starting my Christmas shopping so orders inbound shortly thank you Jeanne

6 september 2025
Omdöme utan inbjudan
Logotyp för Olivia & Pearl

Svar från Olivia & Pearl

Thank you, Jeanne, for such a lovely review. We’re thrilled you’re happy with both the service and your new pieces. It means so much to us. Enjoy your Christmas shopping — we can’t wait to package up your next order.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Necklace is beautiful and exactly as described, it looks very delicate but is quite sturdy so suitable for everyday wear. Very happy with my purchase.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Olivia & Pearl

Svar från Olivia & Pearl

Thank you for your kind words. We’re so pleased you love your necklace and that it’s both beautiful and durable for daily wear. Enjoy your new piece.

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