I have been using ok vape for many years, but did go back to smoking after family death. I started using ok vape again about 5 years ago after catching covid . I had no problems with the cigalike re... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchase my refills on a weekly basis, order today and delivered next day,, very reliable indeed. I'm very happy with my Vape tobacco refills, I've been smoking/vaping for 15 years. What i like most... Se mer
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I place an order, it's acknowledged, packed and sent out on the same day. I generally get it in two days. When I've had a problem, which isn't often. there's been a no quibble solution (replacements c... Se mer
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I have used OK vape products for over 10 years. Today I recieved my order (Delivered next day as usual) with x2 items missing. ( 1st time this has happened) Contacted customer support via live chat, s... Se mer
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Företagsinformation
Skrivet av företaget
OK Vape are one of the UK's most popular independent online vape companies, supplying e-cigs, vape kits and e-liquids to customer's throughout the UK. Our own brand, best-selling OK Cigalike E Cig and OK Pod vape ranges are available in ASDA stores throughout the UK, as well as via our online vape store. A wide range of vape kits and accessories from the very best vape brands are also available from our website, with fast, free delivery on all orders. We root our values in providing quality vaping products at great value, with excellent service and customer satisfaction being at the centre of all we do.
Kontaktuppgifter
The Threshing Barn, Woodhayes, EX14 4TP, Honiton, Storbritannien
- 0333 41 41 455
- info@okvape.co.uk
- okvape.co.uk
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery easy to use site
27 april 2026
Svar från OK Vape
Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Svar från OK Vape
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with.
Kind regards,
Shannon @ OK Vape
Easy to order arrives quickly and great…
Easy to order arrives quickly and great product
27 april 2026
Svar från OK Vape
Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Svar från OK Vape
We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Svar från OK Vape
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with.
Kind regards,
Shannon @ OK Vape
Svar från OK Vape
We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with.
Kind regards,
Shannon @ OK Vape
Good value all round👍
24 april 2026
Svar från OK Vape
That is great to hear, thank you for taking a moment to leave us a review. Please do not hesitate to reach out if you have any further questions, or suggestions. We value your feedback and are always here to assist you.
Kind Regards,
Shannon @ OK Vape
Always a quick delivery great service…
Always a quick delivery great service and great product and reasonable price
24 april 2026
Svar från OK Vape
Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch.
Kind regards,
Shannon @ OK Vape
Very competent fast service product…
Very competent fast service product arrived well packed in excellent condition
24 april 2026
Svar från OK Vape
We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Excellent company
I've been buying my vapes and liquids from them for quite a while now, their liquids and vapes are really very good, with plenty of choice in taste and design of vape. I've tried many others but these excel in what they do, and theyve always been very efficient at dispatching the goods. The one time I had an issue it was resolved very quickly with no quibble.
24 april 2026
Svar från OK Vape
Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out.
Kind regards,
Shannon @ OK Vape
Quickly packed up and posted out to me
24 april 2026
Svar från OK Vape
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with.
Kind regards,
Shannon @ OK Vape
As always excellent service and…
As always excellent service and excellent product. Delivered within 24hrs, well packed and as ordered. Thank you.
24 april 2026
Svar från OK Vape
Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch.
Kind regards,
Shannon @ OK Vape
Svar från OK Vape
We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Very good service
Very good service. Always arrives quickly and exactly as I ordered.
Products are very good
9 april 2026
Svar från OK Vape
Hi Elizabeth,
We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance.
All the best,
Calum @ OK Vape
Excellent customer service
I have used OK vape products for over 10 years. Today I recieved my order (Delivered next day as usual) with x2 items missing. ( 1st time this has happened) Contacted customer support via live chat, spoke with Ashley who apologised no questions asked, arranged delivery of missing items before I had chance to say I will accept a refund to save them postage. No problem, order cancelled and refund processed immediately. Notification received from bank in under a minute to say refund request accepted. EXCELLENT CUSTOMER SERVICE. If only all businesses were this good.
23 april 2026
Omdöme utan inbjudan
Svar från OK Vape
Hi Alan,
Thank you for taking the time to leave us a review! I'm so glad I was able to assist you and that you were happy with the outcome. Thank you so much for your kind words! If there is anything else we can help you with, please do let us know.
Kind regards,
Ashley @ OK Vape
Svar från OK Vape
Hi Michael,
Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact.
All the best,
Calum @ OK Vape
Ordering and receiving goods 24 hours…
Ordering and receiving goods 24 hours later is very welcome. Distribution has improved enormously over the last few months.
8 april 2026
Svar från OK Vape
Hi Nick,
We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with.
All the best,
Calum @ OK Vape
Very easy to navigate the site plus…
Very easy to navigate the site plus rapid deliveries
8 april 2026
Svar från OK Vape
Hi Shirley,
Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance.
All the best,
Calum @ OK Vape
Svar från OK Vape
Hi Robert,
Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact.
All the best,
Calum @ OK Vape
Svar från OK Vape
Hi Jaqueline,
Thank you for your review. It is great to hear that you are happy with our services! If there is anything we can help you with, please do get in touch.
Kind regards,
Ashley @ OK Vape
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.