Wise shut down my account for some reason (I hadn't used it in a long time) so I had to find some other reputable money transferer because the rate my bank offered was terrible. I'm not a money person... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've had a complete trash experience with OFX AU office. Customer service teams take weeks to do a simple task. It's just unacceptable in 2026.
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I must congratulate OFX on their wonderful customer service. I spoke to Amy twice tonight to explain the new format to send money for a tour in Sri Lanka. She patiently gave me all the information pl... Se mer
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We have been using OFX for over 10 years for international money transfers and highly recommend! Customer Service is friendly and eager to help with every step of the process which is simple and secu... Se mer
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Företagsinformation
Om OFX - Australia
Skrivet av företaget
Simplify your FX needs with OFX.
Get Started
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Skrivet av företaget
- .
Kontaktuppgifter
Margaret Street 60, Level 19, 2000, Sydney, New South Wales, Australien
- 1300 300 424
4,3
Utmärkt
840 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great client manager!
Sonja is my client manager and she was exceptional in helping me navigate my tight exchange deadlines. She was courteous and polite, highly professional. I was initially unsure about OFX after the long customer service line wait but Sonja completely changed my impression of OFX and I would highly recommend her!
23 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Tina for sharing the great experience you had recently with Sonja. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.
-OFXpert, Sarah
Lily Cai
I am new to OFX and Lily has made life easier and easier each day. She deals with my requirements efficiently and speedily and gives me peace and satisfaction with the end results each time.
24 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Harley for taking the time to leave a review about Lily We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.
-OFXpert, Sophie
Dave Swadel made what could have been a…
Dave Swadel made what could have been a really stressful transaction so much easier. It was an outside the box situation, and Dave kept in touch, even calling me out of hours to help deal with issues in other time zones. Epic service and we got a great result!
19 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Megan. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers. OFXpert, Dave.
I used Dave Swadel
I used Dave Swadel. He was amazing. Kept in touch online and via email. He also phoned me and talked me through the process of how to use my OFX account to transfer money from New Zealand to UK. I so appreciate his help and support in making this happen as I was very nervous about doing so, but it all went smoothly and allowed me great peace of mind. I will certainly be using him again to assist with any future transactions and would highly recommend this company and Dave Swadel
9 juni 2025
Omdöme utan inbjudan
Uk inheritance …
They were very thorough when dealing with my account due to the large sums of money I needed to transfer the was good due diligence
16 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Hi Lani, thank you for your kind review and being a valued OFX customer. We’re glad to hear you’ve enjoyed using our service and look forward to helping you move money globally in the future.
-OFXpert, Sarah
Safe transactions
Fast,reliable, always a great job done by the team at ofx
13 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you for your kind review. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sophie
Intuitive and easy
I'm only an occasional customer, but everything was intuitive and secure, and went smoothly. Super 24x7 support.
14 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you David. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.
-OFXpert, Sarah
Confidence counts
Absolute confidence that any transfer I make will occur safely and promptly
5 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Bill for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.
-OFXpert, Sophie
After having long waits to speak to a…
After having long waits to speak to a staff member I tried another extension and was answered promptly by a woman who acted promptly and with patience.
She was apleasure to deal with..
If I hadn't had the initial wait I would rated it 5.
11 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Richard for taking the time to reach out to us and provide feedback. I am sorry to hear that our customer service team were experiencing a high volume of calls at the time you had called in. I am glad you were able to call in and speak to one of our OFXperts. Please email us at reviews@ofx.com or calls us anytime on 1300 300 424 if you have any further questions.
-OFXpert, Sophie
Good service
I phoned after I had a problem on line activating my old account, I spoke to Sonja and she was extremely helpful and had my transfer moving quickly. Thank you for the prompt action.
11 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Hi Mike. Thank you for reaching out to us regarding the excellent service you received by OFXpert Sonja. We love hearing positive client stories and will be sure to pass this on to the team.
-OFXpert Sarah
Bernadene Leeuw,
Bernadene Leeuw,
Was so professional and kind. She kept me informed throughout the process of transferring funds from my apartment sale in Scotland and buying my new home in NZ. It was a complicated and stressful time but Bernadene “held my hand” and it all worked out. Thankyou Bernadene
9 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Joseph for taking the time to leave a review about Bernadene. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.
-OFXpert, Sophie
Quick, easy, safe and Secure
The process was simple, from start to finish. Placed my transfer in the morning and deal was completed the same day.
Quick, easy, safe and secure.
2 juni 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you for your kind review, Alan. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sophie
Simple process...decent rate....quick…
Simple process...decent rate....quick transfer... very efficient.
27 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you for your kind review, Geoff. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sarah
Svar från OFX - Australia
Thank you for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support. OFXpert, Dave.
Svar från OFX - Australia
Thank you Bronwyn for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support. OFXpert, Dave.
Dishonest and untrustworthy
This company has all the hallmarks of a financial services business riddled with financial mismanagement at best and fraud at worst. It has been a horrible experience dealing with them from start to finish. Drip feeding outrageous requests for additional information for 'compliance reasons' and then after all of these have been provided still sitting on the funds for extended periods while they 'review them'. Not to mention advertised rates only being available after you call them directly to query why the standard platform rates are so much worse. Many other red flags along the way also.
15 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you for taking the time to leave a review. We’re very sorry to hear that your experience with OFX has not been a positive one. Could you please send us an email to reviews@ofx.com, so we can have a supervisor can look into this matter for you.
-OFXpert, Sarah
Svar från OFX - Australia
Thank you Lynda for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support. OFXpert, Dave.
Funds arrived from AUS to NZ the next day
Easy to use website as had done this transaction (different amount) with same to and from sender before. Executed quickly and funds arrived from AUS to NZ the next day.
13 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts. OFXpert, Dave.
For repeat customers
For repeat customers, you should be closer to the “official” rate
10 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Joel for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support. You can call us prior to booking a transfer to speak with a dealer regarding rates. We value all of our OFX clients and are available 24/7 at 1300 300 424 if you have any further queries.
-OFXpert, Sophie
The process of transferring funds is…quick and easy.
The process of transferring funds is quick and easy especially if the funds are sent to an existing account that has been used previously. However, I do think that the cost of transfer is a bit expensive.
10 maj 2025
Omdöme utan inbjudan
Svar från OFX - Australia
Thank you Eddie. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.
-OFXpert, Sarah
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.