OFX - Australia Omdömen 838

The service was excellent with a quick response to any questions I had. I was informed at each stage how my transaction was progressing.

The ease of use, the communication level and the professionalism. More importantly, the OFX team take things very seriously and make sure people are who they say they are and the money recipients are also genuine and trustworthy. Top marks all around!

Sent a bunch of money to an expired account in the USA. Amy Slye fixed it. Phew. That was close!

Amazing experience and help in transfer - Had difficulty and OFX was the best to locate funds and complete transfer -- nothing was too much trouble - my peace of mind restored .. Thank you

Quick, responsive, efficient, cost competitive. Money arrived overseas quite quickly. Client rep understood what I was trying to do & organized it.

Arushi, The Client Manager who assisted today resolved the issued that I had. This was my second call as the first contact I made few days ago did not address the issued I was experiencing, and had to call again. Arushi today understood my case, and assisted me over the phone.

Overall, I was very happy with the service from OFX. I was offered a competitive rate and Assyl was extremely informative and responsive.

Having previously utilized a different service for my transactions, I encountered OFX through a client's request this time. Initially, I felt some apprehension, but the client manager ensured a comfortable and efficient process. It was truly a pleasant experience, and the service and support were exceptionally professional. I will certainly recommend OFX to my group of investors for their future needs.

Speed and ease of transaction

After registration
Quick and efficient

Shameem from Australia was incredibly helpful with setting up our business account for international operations. She went above and beyond to help us resolve our questions and get things moving.

I recently worked with Sasha Chen at OFX, and I couldn’t be happier with the service I received. Sasha was professional, responsive, and genuinely helpful throughout the entire process. She made what could have been a complex international transfer feel simple and stress-free, keeping me updated at every step and ensuring everything went smoothly.

OFX as a platform is already reliable, but Sasha’s personal touch and expertise truly elevated my experience. I highly recommend both OFX and Sasha Chen to anyone looking for fast, efficient, and trustworthy international money transfers.

I cannot praise Arushi Kukreti more highly. Exceptional service. She has been professional, informative, patient and her communication brilliant. I have been very anxious with regards my transfer of funds and she has been alongside me every step of the way. I never had a single issue with getting hold of her and when I sent a message to please call me she called me within 5 minutes each time. She has followed up on my funds daily as I had quite a few transactions and made sure even after the transaction that I was ok. I dealt with TORfx and was not happy with the non-transparency of the exchange rate and XE I dealt with and the customer service was shocking along with the margin they offered me. I was considering using Wise but the concern I had was not having an account manager on board and had read lots of reviews of funds been held for days if not weeks. I am so pleased I went with OFX. It can be a very anxious process moving funds and I am thankful that I was blessed to have Arushi take my call the day I called to see what OFX could offer me and how their process worked. If you are looking for a reliable, trustworthy and professional account manager this is the person to go with. I will be using OFX again in the future and will be dealing with Arushi as my account manager. Thank you so much for the peace of mind, transparency of currency and communication.

I dealt with Arushi Kukreti. She was professional, helpful and took the time to explain the process to us.
She was always available and reacted promptly. She helped us at every stage. I couldn't have had a better experience.

Prompt efficient service; competitive rates

We received a large sum of money to Australia, from New Zealand using OFX. Our consultant, Arushi was so helpful and reassuring. We were able to get a much better exchange rate with OFX than our bank was able to offer.
For peace of mind and efficiency, we would highly recommend OFX for international transfers. Ben and Trish

Firstly my wait time on the phone was quick then the lady helping me was professional and very helpful. She was happy to stay on the phone with me while I completed my transaction once we had updated my account. She clearly explained when I would receive confirmation emails during the transfer and this happened exactly how she said it would. The rate from Australian to the U S dollar was also great. Very efficient all round!!! Wouldn't hesitate to recommend OFX.

I sent funds from Australia to Uruguay and they reached the recipient in a few hours. I was very satisfied with the outcome and also with the excellent customer service provided by Rafael Izumi.

Arushi’s efforts to assist in finalizing the trade has been extremely helpful. Her follow-up and customer service focus has been key in helping with both satisfying the compliance requirement along with timeliness of completing the transaction. She stayed with the process through its entirety, continuing to follow up across regions. A big thank you.

My experience with OFX and Rafael was extremely positive and he solved my problem. I have used OFX for many years and have always received great service. I would without a doubt recommend this Company for your financial needs.