This is an excellent company, let down on this occasion by a dreadful delivery problem which was not their fault. The high quality of the chess set is fantastic, exceeded my expectations, board, piec... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 20 Inch Tournament Folding Mahogany Maple Chess Set, arrived promptly however with slight defect. Replacement arrived quickly, very, very satisfied with the speed of communication a... Se mer
Super value for money. Perfect to teach my wife chess. Quality is a notch up from my school days - we were lucky enough to have a lot of tournament sets made with wood and pieces with felt bottoms.... Se mer
Great chess set [Classic Staunton Chess Set – 3" Ebonised Pieces & 50cm Anegre Board], reasonable price £125(?), arrived quickly. Came, unexpectedly, with spare queens. One minor niggle: the case f... Se mer
Företagsinformation
Skrivet av företaget
Chess sets to buy at the Official Staunton chess store offering a huge selection to choose from with free UK mainland courier shipping. UK's finest chess shop
Kontaktuppgifter
3 GARNERS LANE, WHIXALL, SY13 2NF, WHITCHURCH, Storbritannien
- 01948880060
- sales@officialstaunton.com
- officialstaunton.com
4,7
Utmärkt
473 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality Chess Set
Lovely chess set. Quality pieces with a nice feel and magnetic board works well. All in all good value.
26 augusti 2024
Svar från OfficialStaunton
Great to hear you're happy with the set! The magnetic board is a great touch for convenience. Enjoy your games, and thanks for your support!
– Carl at Official Staunton
Fabulous Quality Pieces
Arrived well in time, very well packaged and fantastic quality. Worth every penny. Doubt if my chess will be any better, but at least it’ll look good.
3 augusti 2024
Svar från OfficialStaunton
Glad to hear you’re pleased with the quality! A great-looking set is half the battle—now just a few good moves, and you’re all set. Enjoy your games, and thanks for choosing us!
– Carl at Official Staunton
Bought as a present to my partner
Bought as a present to my partner. He was impressed with my choice 👌
Very good quality.
Thank you
31 juli 2024
Svar från OfficialStaunton
Sounds like you made an excellent choice! 👌 So glad your partner was impressed and that you're happy with the quality. Thanks for choosing us!
– Carl at Official Staunton
Check this out mate - excellent company …
Absolutely excellent service and high quality product - this company deserves to succeed.
Would highly recommend.
9 augusti 2024
Omdöme utan inbjudan
Svar från OfficialStaunton
Ah, I see what you did there—nice one! 😄
"Check this out"—love the pun! ♟️ Really appreciate your kind words and support. Glad you're happy with the service and quality. Thanks for the recommendation!
– Carl at Official Staunton
Svar från OfficialStaunton
Glad to hear you're happy with the quality! Thanks for your support.
– Carl at Official Staunton
Great Product, Great Service
Ordered a chess set for my grandson for his 21st birthday and the board arrived damaged. Emailed the company to report the issue on a Sunday, got a reply the same Sunday and new chess board shipped directly to my Grandson on Monday. Great Customer Service.
31 juli 2024
Svar från OfficialStaunton
So sorry the board arrived damaged, but really glad we could sort it quickly for you! We always strive to make things right, and it’s great to hear your grandson received the replacement so fast. Hope he loves his new chess set and has many years of enjoyment with it.
– Carl at Official Staunton
Svar från OfficialStaunton
Glad to hear you're happy with the quality and packaging! We’d love to have you back anytime. Thanks for your support!
– Carl at Official Staunton
Good quality chess pieces
Order arrived in time as advertised, good quality chess pieces. I give 4 stars because black pieces are not well polished and look faded.
31 juli 2024
Svar från OfficialStaunton
Thanks for your honest feedback! Glad you’re happy with the quality overall, but sorry to hear the black pieces didn’t meet expectations. We always aim for the best finish, so if you need any assistance, feel free to reach out. Appreciate your support!
– Carl at Official Staunton
Great chess set
I bought the cheapest wooden chess set and it's perfect. Great quality work. Pleasure just to look at it. Good customer service contact and quick delivery
25 juli 2024
Svar från OfficialStaunton
Glad to hear you’re happy with your set! Even the simplest wooden sets can be a joy to own and play with. Thanks for your support, and enjoy your games!
– Carl at Official Staunton
Unbelievable good service
The service this company delivers is simply amazing.
I had an issue with a piece, and they helped out better than I could ask for!
Thank you very much!!
The chess pieces and board are amazing.
I'm very happy
5 augusti 2024
Omdöme utan inbjudan
Svar från OfficialStaunton
Really appreciate your kind words! We’re always happy to help and make sure everything is just right. So glad you love your chess set—enjoy every game!
– Carl at Official Staunton
Svar från OfficialStaunton
Glad to hear you had a smooth experience! Thanks for your support, and enjoy your new chess board carrier.
– Carl at Official Staunton
Excellent chess set
Excellent chess set , quick delivery .
Only reason it’s 4 star is it’s advertised as 20” but turned out to be 19”
8 juli 2024
Svar från OfficialStaunton
Thanks for your feedback! We're glad you're happy with the chess set and delivery. Apologies for the size discrepancy—if there’s anything we can do to help, please feel free to reach out. Appreciate your support!
– Carl at Official Staunton
Highly recommend. Chess sets of the highest quality.
Very easy website to navigate. Images on website accurately match delivered product. The product is stunning, finished to the highest standards. I can confidently recommend the manufacturer and website. Very fast delivery. This chess set will be cherished by our family for decades to come. Thank you Staunton.
2 juli 2024
Svar från OfficialStaunton
Thank you so much for your incredible review! We’re thrilled that you’re happy with your chess set and the service. It means a lot to hear that it will be cherished by your family for years to come. Enjoy many memorable games ahead, and thanks for recommending us!
– Carl at Official Staunton
Svar från OfficialStaunton
What a great retirement gift! So glad to hear you’re happy with the quality and fast delivery. Thanks for your support, and enjoy the set!
– Carl at Official Staunton
Amazing customer service
27 juni 2024
Svar från OfficialStaunton
Thanks so much! We’re thrilled to hear you had a great experience with our service. If you need anything else, don’t hesitate to reach out!
– Carl at Official Staunton
Absolutely love this chess set
Absolutely love this chess set. Very well made and the perfect size!
26 juni 2024
Svar från OfficialStaunton
So happy to hear you love the set! It’s great to know it’s just the right size for you. Enjoy many great games ahead!
– Carl at Official Staunton
Great chess set very happy!
25 juni 2024
Svar från OfficialStaunton
So glad to hear you love the chess set! It’s great to know it’s the perfect fit for you. Enjoy many wonderful games ahead!
– Carl at Official Staunton
Refreshing customer service!
The website was easy to navigate, I ordered the items and they were dispatched and delivered swiftly and well packaged. The items themselves were of great quality and well made, unfortunately one of the pieces was damaged but the customer service was second to none and the new piece was with me within 48 hours, best service I have received for some time!
9 juni 2024
Svar från OfficialStaunton
Thank you for your wonderful review! We're so glad the customer service made a positive impact and that we could resolve the issue quickly. It’s great to hear you’re happy with the quality of your set. Thanks again for choosing us, and we’re here if you need anything else!
– Carl at Official Staunton
Svar från OfficialStaunton
Glad to hear you’re happy with the quality and delivery speed! Thanks for your support, and enjoy your chess set!
– Carl at Official Staunton
Svar från OfficialStaunton
Glad to hear everything went smoothly! Thanks for your feedback, and enjoy your chess set!
– Carl at Official Staunton
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