I was promised a free helmet and bag they haven’t replied since after I received just my e scooter
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yes, great scooters, but abysmal customer service. It’s like chatting to a bot. I have an S1 Pro. It needs a new battery. Simple!! Customer service sent me incorrect replacement details and then went... Se mer
I have now owned 3 kugookirin scooters. 2 M4 pro models & my latest G2 Max. Which I have enjoyed almost 5000 miles between them. They have been 96% excellent purchases. Parts and working on these... Se mer
Företaget har svarat
I purchased second time scooter for a giff (G2 Max and now G3 Pro) and like previously I wasn't disappointed. Very well done. Solid construction and of course speed ect. The main thing is astonishing... Se mer
Företagsinformation
Skrivet av företaget
OfficialKugooKukirin UK is an authorized dealer of the Kukirin Factory, specializing in the production of a range of smart e-scooter models and various smart products. Our offerings cater to users from beginners to professionals. We currently ship from our UK warehouse, utilizing DPD UK as our partner courier. OfficialKugooKukirin UK is solely responsible for orders placed through our websites.
Kontaktuppgifter
22-23 Danes Road, RM7 0HL, Romford, Storbritannien
- 01708837033
- service@officialkugookukirin.co.uk
- officialkugookukirin.co.uk
4,0
Bra
26 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was promised a free helmet and bag…
I was promised a free helmet and bag they haven’t replied since after I received just my e scooter
14 april 2026
It would be 5 stars if I had received…
It would be 5 stars if I had received my free gift the hard nag/case
22 oktober 2025
Svar från Kugoo Kukirin Uk
Hello Scott, am glad we have issued free bag for you and you have confirmed it has been received by you. Thanks
All that glitters is not gold!
Yes, great scooters, but abysmal customer service. It’s like chatting to a bot. I have an S1 Pro. It needs a new battery. Simple!! Customer service sent me incorrect replacement details and then went quiet. Reviews here only dwell on the actual scooters and not on customer support. Two very different items!
3 september 2025
Omdöme utan inbjudan
I purchased the G2 Master for my sons…
I purchased the G2 Master for my sons birthday. Ordering was easy and delivery was prompt. I would definitely recommend this site.
My son received this yesterday for his birthday and is absolutely over the moon with it
26 juni 2025
Omdöme utan inbjudan
Fast shipping no problems at all…
Fast shipping no problems at all excellent price too would highly recommend if anyone is wanting a good electric scooter buy from hear can't thank use enough
27 maj 2025
Omdöme utan inbjudan
Next day delivery was a no brainer also…
Next day delivery was a no brainer also rang the shop made sure they had them in stock not like others who dont tell you so great experience
17 juni 2025
Omdöme utan inbjudan
Extremely fast delivery
Extremely fast delivery. Really good quality product.
5 juni 2025
Omdöme utan inbjudan
Good quality for the price
Good quality scooter had mine just over a month could be better if came with hydrlic disc brakes as standard other than that ⭐️⭐️⭐️⭐️⭐️
31 maj 2025
Omdöme utan inbjudan
denying a refund
good at first. But a few days ago i was riding the scooter and it lost absolute control by it self and it wouldn’t brake. Never again and there denying a refund. Don’t buy from here if you’re looking too. Still waiting for the refund.. also forgot to mention all the injuries i had from it.
28 februari 2025
Omdöme utan inbjudan
Very fast!!
Very fast delivery and everything with the product is great. Definitely recommend to order from here!!
15 februari 2025
Omdöme utan inbjudan
Super quick delivery
Super quick delivery, really well packed and overall great product.
12 februari 2025
The scooter came fast in good condition…
The scooter came fast in good condition as said in the description and the driver was polite and helped bring the scooter in
20 januari 2025
G2 Max
Excellent customer service, ordered on Friday and scooter was delivered first thing Sunday morning.
31 januari 2025
I purchased second time scooter for a…
I purchased second time scooter for a giff (G2 Max and now G3 Pro) and like previously I wasn't disappointed. Very well done. Solid construction and of course speed ect.
The main thing is astonishing service. Prompt answer and support. I wish all companies will so professional..
9 januari 2025
Omdöme utan inbjudan
Good service,gives what you want exact!
4 januari 2025
G2 Pro
Very nice scooter, Quick delivery over christmas which is rare, Thanks A lot guys.
7 januari 2025
Omdöme utan inbjudan
Svar från Kugoo Kukirin Uk
Thanks for the review
Easy to order and quick delivery.
Easy to order and quick delivery.
Son was super happy when it arrived. It was way better than we expected it to be.
Would recommend to others for sure
30 december 2024
Omdöme utan inbjudan
Svar från Kugoo Kukirin Uk
Thanks for the review, we really appreciate your review.
Scooter is brilliant
Scooter is brilliant it just didn’t include the free bag
24 december 2024
Omdöme utan inbjudan
Svar från Kugoo Kukirin Uk
Thanks for the review, we will keep doing better .
great scooter
great scooter, this is my second scooter have the G2 max but ordered the G2 pro in addition
30 december 2024
Omdöme utan inbjudan
Svar från Kugoo Kukirin Uk
Thanks for the review, its nice to do business with you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.