Aaron was so helpful in resizing my photos and working with me to get the photos sent in and printed out thank you so much. If you need help with a specific project I would for sure recommend him.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Disgusting rip-off company who use misleading images on the website. I purchased the Complete Harmony Light Desk and Bookcase Pack - Sonoma Light Oak Product code: 439112 that clearly has a picture sh... Se mer
Företaget har svarat
Ordered 'Vinsetto Massage Recliner Ergonomic Gaming Heated Home Office Padded Velvet-Feel Fabric & Swivel Base Office Chair - Grey' on a Sunday night and it turned up on the next Tuesday. Can't faul... Se mer
I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street s... Se mer
Företaget har svarat
Företagsinformation
- Butik med kontorsmaterial
- Datorbutik
- Dataförstöring
- Försäljare av kontorsmöbler
- Butik för utskrifter och skyltar
- Pappershandel
Informationen kommer från olika externa källor
Office Supplies, Stationery, Furniture, Print Services, Business Technology, Paper, Filing, Folders, Ink, Toner, DHL, Mail & Ship. Huge brands at great prices. (Some stores include Card Factory & kikki k stationery – see our website for details)
Kontaktuppgifter
Storbritannien
- help@officeoutlet.com
- officeoutlet.com
4,5
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5 STARS for excellent service!
5 STARS! The sales team at the Truro, Cornwall Office Outlet Store in my opinion are excellent!
13 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Hi Dave!
Thank you for your 5* review! Its great to hear you had a great experience in store!
Kind regards
Marium
Customer service team
Svar från Office Outlet
Thanks Lee. Happy to be of service and thank you for taking the time to leave us your review.
Kind regards
Maria
Customer service team
Svar från Office Outlet
Hi
Glad you liked our website and that you received a fast and efficient service.
Kind regards
Maria
Customer service team
Really helpful staff and quick delivery
13 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Morning Carolyn,
Thank you for the 4* and feedback.I am really pleased to hear the staff had been helpful and received a speedy delivery.
Kind regards
Misbah
Customer service team
Not impressed
What is the point of ordering goods online with special offers when they are totally ignored when you pick up the goods. Had to have refund issued to get the online prices
13 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Afternoon.
I am so sorry that you have had this issue with your "click and reserve" order. I have spoken to the store and they are now aware of the correct procedure. I sincerely apologise that it was not as easy as it should have been to get the online price honoured in store. I am assured this is a was a one off for this particular store and again I apologise. If I can help with anything else please do get in touch
Kind regards
Martin
The Customer Service Team
Bought two office chairs online
Bought two office chairs online, both arrived with damage to one arm on each chair, it took 6 phone calls and two more deliveries to get them fixed, will look at other suppliers for future items
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good afternoon,
Thank you for your feedback. I am very sorry to hear that your query was not resolved as efficiently as one would expect. I have looked into the matter and i can see that the chairs were sent out to you but for some reason you only received one out of two on the first attempt and we consequently had to re send . I do apologise for any inconvenience caused and glad thatwe eventually managed to resolve the issue for you.
Kind regards
Maria
Customer service team
Speedy but not very secure delivery
Fast dispatch and good communication but the product was posted in totally unsealed retail packaging with a label stuck to it so anyone could have tampered with or stolen the goods in transit.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Evening Jack.,
Thank you for you honest feedback. Thank you for making us aware of this and I will be sure to escalate this to our warehouse.
Kind regards
Sanah
Customer service team
Excellent selection & value for money
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Evening,
Thank you for your 5* review and positive feedback.
Kind regards
Sanah
Customer service team
Simple to order and delivery was really…
Simple to order and delivery was really quick.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Afternoon Michael,
Thank you for the feedback and 5*. It's great to hear you had a quick and easy process.
Kind regards
Misbah
Customer service team
Always had excellent service from the…Carlisle branch.
Always had excellent service from the Carlisle branch.
Postal service was also very good.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Afternoon Shirley,
Great job well done Carlisle, I am very pleased to hear that the store delivered excellent service for you.
Kind regards
Misbah
Customer service team
Very helpful!
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Afternoon David,
Thank you for the 5* and feedback.
Kind regards
Misbah
Customer service team
Svar från Office Outlet
Good Afternoon,
We are glad to be at your service and look forward to your next shop with us .Thank you for the 5*.
Kind regards
Misbah
Customer service team
Ordered online
Ordered online, the outlet rang to say the goods were ready, picked them up from pleasant staff. Went well.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good Afternoon John,
Excellent!!!This is great to hear.Thank you for the 5* review.
Kind regards
Misbah
Customer service team
I found the website very easy to use
I found the website very easy to use, prices were very competitive. My items arrived in very fast time and were packed safely (good job as the journey had encountered a few knocks and dings to the outer packaging). I was pleased to find a larger range of cleaning products here (all at very good prices too). Look forward to shopping with you again soon.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Hi
Thank you for the 5 stars . We are very pleased that you are delighted with your recent visit. We look forward to your next shop.
Kind regards
Maria
Customer service team
Svar från Office Outlet
Hi Sarah,
We look forward to being of service to you again soon. Thank you for taking the time to leave us your review.
Kind regards
Maria
Customer service team
Nice and easy website and collection process
I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street shops 'buy one get one half price' offer. No complaints at all!
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Hi Rory,
Easy to use and a bargain too . Seamless service . Thank you for your 5*.
Kind regards
Maria
Customer service team
Delivery was poor
The ordering online was fine, I didn't have any problem with that part.
The problem was with the delivery.
I arranged for 10 boxes of paper to be delivered to my office due to the weight of the items. My office is on the 1st floor of a building with a lift, there are 2 loading bays within 50 feet of the building.
The driver arrived on time bring the small packet of punch pockets in his hand to tell me my delivery had arrived.
When I asked him to put the boxes in the space I had cleared just inside the door he said 'well can I have some help'. I explained that I was the only person in the office (middle aged lady with bad back) and didn't he have a trolley, I also pointed out the lift. He response was that it was at the back of the van behind all the parcels and that he only had 2 minutes to make deliveries. At this point I did help him to bring the boxes in as it seemed the only way I was going to get them. Each boxed item contained 2 boxes of paper (10 reams) inside it making it double the recommended weight for carrying which just made matters worse.
The issues of delivery would certainly make me look elsewhere in future. The whole point of a company like office outlet is to be able to order in bulk.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Good afternoon,
Thank you for your feedback. I have fully investigated your case and raised it with the management team at DHL. The driver will be spoken to and the procedures for delivery reiterated to him . The standard for delivery is that they deliver to door, they will go up to the 3rd floor provided there is a lift . We do apologise for your experience and can assure you this is not the norm. With bulk orders we do send a separate vehicle and on occasion use another 3rd party courier.
Kind regards
Maria
Customer service team
Great service
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Hi Russell,
Thanks for the 5* . We look forward to your next visit.
Kind regards
Maria
Customer service team
Excellent service
Excellent service - next day delivery and good quality filing cabinet. Highly recommend!
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Hi Patricia,
Thank you for your recommendation. Excellent service is our aim .
Kind regards
Maria
Customer service team
Delivery was very efficient and early…
Delivery was very efficient and early than I had expected. I am very pleased.
12 mars 2019
Omdöme utan inbjudan
Svar från Office Outlet
Hi Vishram,
We aim to please and delight. Thanks for the 5*s.
Kind regards
Maria
Customer service team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.