Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints s... Se mer
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OfficeAlly meets my needs. I appreciate that everything is in one place - reminders, calendar, clients' charts, billing. There are still improvements to be made, as Patient Enrollment process can be c... Se mer
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The most influential part of my review has to be the ease at which we were able to transition over to OfficeAlly from another clearinghouse. We opted for the premium assistance where we were assigned... Se mer
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Företagsinformation
Om Office Ally
Skrivet av företaget
Healthcare Solutions for Accelerating Reimbursement & Maximizing Revenue
Simplify Claims Reimbursement
Leverage our All-Payer clearinghouse >- Verify insurance eligibility prior to intake
- Fix errors before submission
- Submit claims to any payer
- See real-time status of claims
Support Payer-Provider Relations
Access Payer Gateway solutions >- Reduce rejections with custom rules and edits
- Assistance with claim routing
- Hosted Payer data solutions
Boost Revenue Recovery
Reduce bad debt and maximize claims reimbursement >- Find known and unknown billable insurance
- Review Medicare encounters for underpayments
- Respond to audits and appeal denials
- Identify and enroll patients into Medicaid and financial assistance
Enable Value-Based Care
Support enhanced quality of care- Monitor patient rosters
- Address and close gaps in care
- Securely exchange clinical data
Efficiently Run Your Practice
Run small- and medium-size practices- Offer appointments and scheduling
- Manage clinical documentation
- Electronically order and prescribe
- Support payments and accounting
Kontaktuppgifter
1300 SE Cardinal Ct #190, 98683, Vancouver, USA
- 360-975-7000
- support@officeally.com
- officeally.com
4,0
Bra
167 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Overall Office Ally is a good system
Overall Office Ally is a good system. There is always room for improvement>
13 april 2026
Svar från Office Ally
Phyllis, thank you for the update to your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Best at this
We have received numerous guests suffering from physical exhaustion; we are very grateful for the convenient and efficient platform provided by your company.
13 april 2026
Svar från Office Ally
Lishu, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
I love the program!
I love the program. I feel it’s very user friendly for my needs. I would highly recommend.
13 april 2026
Svar från Office Ally
Shelley, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
I don't like the charges I've been…
I don't like the charges I've been receiving. I am an individual practitioner and feel that this is an unfair charge.
3 april 2026
Svar från Office Ally
Kathy, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
they need a patient payment system that actually works
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints several times a day, and is frustrated as she doesn't have a contact information for Stripe.
8 april 2026
Omdöme utan inbjudan
Svar från Office Ally
Michael, we are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
officeally
The website, program is quite user-friendly. We like the repairable claims application
31 mars 2026
Svar från Office Ally
Richard, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Svar från Office Ally
Maryam, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Claims are processed quickly and effectively
Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is that tech staff are not quickly available sometimes.
The monthly fee is significant, and relatively new, but worth it. I recommend Office Ally heartily to all my colleagues as an effective way to process insurance claims.
30 mars 2026
Svar från Office Ally
Alan, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Easy to work with
16 mars 2026
Svar från Office Ally
Nancy, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally is perfect for us
Office Ally is perfect for us and have enjoyed their services over the years.
The support team is very fantastic!
2 mars 2026
Svar från Office Ally
Bim, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Not fast enough
Number 1, software does not update fast enough. If there is bad weather, I have to retype the entire note 3-4 times, before it's ready to sign off.
Number 2, I asked for a refund once when there system was down for 3 days and was rejected.
Number 3,passwords do not need updating every 4 weeks.
6 mars 2026
Omdöme utan inbjudan
Svar från Office Ally
Dr. Smith, we are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
OA customer service reps are always so…
OA customer service reps are always so helpful. Our claims are processed very quickly.
10 februari 2026
Svar från Office Ally
Patty, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had a positive experience our product and support.
User-friendly
26 februari 2026
Omdöme utan inbjudan
Svar från Office Ally
Monica, thank you for the review and thank you for being a valued customer.
Don’t like double sign in process
26 februari 2026
Omdöme utan inbjudan
Svar från Office Ally
Lynda, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Doesn't allow me log in until I take…
Doesn't allow me log in until I take this survey
26 februari 2026
Omdöme utan inbjudan
Svar från Office Ally
Yamila, we sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Svar från Office Ally
Dana, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Svar från Office Ally
Jasbir, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
There is a pop up in my way when I try…
There is a pop up in my way when I try to log in
26 februari 2026
Omdöme utan inbjudan
Svar från Office Ally
We sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Svar från Office Ally
Lauran, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Svar från Office Ally
Alexa, thank you for the review and thank you for being a valued customer.
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