Competitive price. Clear website. Easy ordering. Rapid delivery. Good post sales follow-up by the company. One very small improvement. Use direct tracking link to courier rather than third party app c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've only given this a 3 star rating because of delivery issues. I understood it'd be a rapid delivery, but given no more information initially. After nearly one week of no info or appearance... Se mer
My purchase of 2 x Fogstar 300ah lithium batteries couldn't have gone better! I needed them quickly, lead times from other companies were 3-5 days and 5 days would be too late! I emailed Adam an... Se mer
Excellent service and price! Initial contact made via chat as I had a query - response time was very quick. Order placed and item was dispatched the following day. Delivery received the day after... Se mer
Företagsinformation
Skrivet av företaget
At Off Grid Renewables, we're committed to guiding you toward a greener, more independent future. Our mission is simple: making renewable energy accessible for all. We offer top-quality products curated by industry experts, ensuring durability and efficiency. What Sets Us Apart: Quality Products: Curated for durability and efficiency. Expertise: Industry experts to guide your unique energy needs. Innovation: Stay ahead supplying the latest & most innovative solutions. Our Commitment: Sustainability: Promoting environmentally friendly living. Customer Satisfaction: Your journey to renewable energy starts with us. Get in Touch: hello@offgridrenewables.co.uk
Kontaktuppgifter
Storbritannien
- hello@offgridrenewables.co.uk
- offgridrenewables.co.uk
4,6
Utmärkt
42 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
3 september 2025
Great communication from Adam
Great communication from Adam, even when he was on holiday. The battery I wanted was out of stock but he kept me updated about stock arrivals. Once in, he organised delivery within 2/3days. I would defiantly recommend.
14 augusti 2025
Fantastic customer service.
Fantastic customer service.
Really helpful, could not ask for better. :)
14 juli 2025
Competitive price
Competitive price. Clear website. Easy ordering. Rapid delivery. Good post sales follow-up by the company. One very small improvement. Use direct tracking link to courier rather than third party app called "shop". It adds no value at all and did not provide any useful information.
23 maj 2025
Svar från Off Grid Renewables
Thank you very much for your feedback. We too have found the tool ineffective though it is a part of our set-up that we’re trying to improve. We hope to have it fully functional soon, but in the meantime we rely on speaking directly with each customer to ensure the best service possible. You make a good point though - thank you for taking time to share it with us.
Great price and great comms
Great price and great comms. Fantastic and secure delivery.
Wouldn’t hesitate to use again.
👍
20 maj 2025
Svar från Off Grid Renewables
Thanks Peter for your review. It makes a real difference for us going forward. Don’t hesitate to get in touch if we can help again.
Svar från Off Grid Renewables
Hi Graham, it’s great to receive some positive feedback. Thank you. Hope to see you again soon!
Fantastic product selection at great…
Fantastic product selection at great prices. Comms were brilliant around the shipping. Thank you
3 maj 2025
Svar från Off Grid Renewables
Hi Jake, thank you for your feedback. Really appreciate the review - it makes a big difference for our reputation with potential future customers! All the best.
They didn't inform me that my item had…
They didn't inform me that my item had been dispatched, as they had informed me they would at the time of purchase. There was a problem with the pallet transport company but it WASN'T anything to do with Off Grid Ltd.
25 april 2025
Svar från Off Grid Renewables
Hi Derek, thanks for your feedback. We have discussed this matter further and we will endeavour to improve our customer services going forward.
Delivered as promised on time
Delivered as promised on time. Good communications. Excellent price (Dyness Battery).
25 april 2025
Svar från Off Grid Renewables
Hi David, thanks for taking the time to leave us a review. We appreciate the positive feedback!
Sterling service
Sterling service, there was an error with the shipping due to my solar panels being oversized for a normal lorry. But they got it sorted with really good communication and updates. Will be using them again in the future for sure.
4 mars 2025
Svar från Off Grid Renewables
Thanks for the positive review Sam! We hope to work with you again in the future. All the best.
Simple, Easy to use
28 januari 2025
Svar från Off Grid Renewables
We’re glad to hear you had a good experience Neil! Thanks for the review.
4 minute response and competitive pricing
Sent a query at 8.21 Sunday evening regarding my potential purchase of a Victron inverter/charger and accessories. I received the detailed response 4 minutes later.
I decided to place the order based on the competitive price and the prompt response.
I continued to receive updates regarding delivery, which was very quick.
Not fitted the items yet but expect no issues with a brand such as Victron.
I would definitely recommend this company.
3 februari 2025
Svar från Off Grid Renewables
Thank you for your kind words Stephen! We really appreciate your feedback.
Great communication throughout ordering…
Great communication throughout ordering and delivery process. Good prices and fair delivery options available.
3 februari 2025
Svar från Off Grid Renewables
We're happy to hear you had a good experience Tony! Thanks for sharing your thoughts.
Good communication plus prompt…
Good communication plus prompt delivery.
Thank you Adam.
27 januari 2025
Svar från Off Grid Renewables
Thanks so much for the review Abdul! We’re glad to hear everything went well.
Excellent service
Excellent service. Good ordered on Thursday and arrived on the saturday
20 januari 2025
Svar från Off Grid Renewables
We really appreciate your feedback! Thanks for taking the time to leave a review Derek.
Svar från Off Grid Renewables
Thank you for the review! We’re happy to know you had a positive experience.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.