The product was as advertised, the only issue that we had was a delayed delivery. They did bump it up to second day air from UPS ground at no additional charge once we determined that there was a dela... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service and working with Kris has been exceptional. I really can’t say enough positive things about the experience. We had a very complex hvac issue and he led me in all the right directions. High... Se mer
Företaget har svarat
I was a little nervous because HVAC.place is obviously a small company. My order was processed by the parent organization Pranatek. Also made me feel a little twinge of doubt. Then everything was a bi... Se mer
Företaget har svarat
Someone got the address wrong, also spelled my last name wrong. Was marked as undeliverable, bad address. Luckily my regular driver who had switched routes was asked about package and dropped it off t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
HVAC Place is a U.S.-based online supplier of heating, cooling, and ventilation equipment out of Florida. We specialize in helping homeowners, contractors, and property managers find the right system at a fair price. Our catalog covers ductless mini-splits, PTAC and VTAC units, heat pumps, gas packs, furnaces, air handlers, and condensers. We carry trusted manufacturers including Mitsubishi Electric, Bosch, Goodman, Daikin, MRCOOL, Gree, Samsung, and Friedrich. We put special focus on the newest generation of high-efficiency, low-GWP R-454B and R-32 refrigerant equipment, so customers buying today are investing in systems built for tomorrow's environmental standards rather than phased-out technology. What makes us different is the support behind the sale. HVAC equipment is a significant purchase, and picking the wrong tonnage, refrigerant, or configuration is an expensive mistake. We help our customers size and match systems correctly, including indoor heads, outdoor units, line sets, grilles, and controls, before they order rather than after. We ship nationwide and stand behind every order. Have a question about a product or a project? Call us at 888-337-7262 or email orders@hvac.place. We are a small, responsive team, and we would rather answer your questions up front than sell you the wrong equipment.
Kontaktuppgifter
7901 4th St N STE 28626, 33702, 33702, USA
- 1-888-3377262
- orders@hvac.place
- hvac.place
4,1
Bra
21 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had issues getting order completed and…
Had issues getting order completed and sent to me took o er a month.
6 oktober 2026
Svar från hvac.place
Mr. Lauer we do apologize for that! Our warehouse does get backed up at times. We did refund your full shipping cost and overnight it once it was acknowledged. We appreciate your business and hope in the future you give us another chance to earn back your trust! Have a blessed week!
Good Group to Work With
The product was as advertised, the only issue that we had was a delayed delivery. They did bump it up to second day air from UPS ground at no additional charge once we determined that there was a delay.
3 oktober 2026
Svar från hvac.place
We appreciate your business so much! We do apologize again for that delay! We pride ourselves on our customer service and try to make it up anyway possible. We weren't ready for the influx of customers since we updated our homepage with our stance on AI and keeping it personal with our customers. We hope to see you again in the future! Have a blessed week!
HVAC purchase perfect. Service a++
The service and working with Kris has been exceptional. I really can’t say enough positive things about the experience. We had a very complex hvac issue and he led me in all the right directions. Highly recommend the business and Kris has been a wealth of knowledge. Thank you
1 oktober 2026
Svar från hvac.place
Thank you so much for your business Chris! We appreciate you and strive to provide a personal touch with our service. Have a blessed week!
Fast Shipping,The Right Part
Fast Shipping,made sure the part was in stock and it was the right part for the part I was ordering the part for.
22 september 2026
Svar från hvac.place
Thank you so much Mr. Starling! We're happy to help in any way we can :)
I was a little nervous but it all worked out…
I was a little nervous because HVAC.place is obviously a small company. My order was processed by the parent organization Pranatek. Also made me feel a little twinge of doubt. Then everything was a bit quiet. I did call and the voicemail did not have a company specific greeting. Moment of panic. Then came the shipped order email. The tracking info for ABT. All legit and the order arrived direct from the factory in good shape. I had a phone call with Joseph while the order was on the road. HVAC.place is a small mainly online business he shared and most of their customers are HVAC contractors. I am a homeowner with limited heat pump or hi velocity hvac options near me so I am really glad this worked out. I can't wait to connect my gear.
16 september 2026
Svar från hvac.place
Thank you for the amazing review Mr. Crothall! We're so glad everything arrived and please let us know if you or your contractor need anything else!
Communication with a real person at…
Communication with a real person at HVAC.PLACE and detailed information that I needed for decision making.
9 september 2026
Svar från hvac.place
Thank you so much for the review Mr. Skinner! It was our pleasure to take care of you! We look forward to hearing from you if you need anything else!
POSITIVE EXPERIENCE
Our elderly customer was in need of a blower motor for her unico unit. Unable to find anywhere but at HVAC.place. Customer service rep was very friendly, helpful and positive.
9 september 2026
Svar från hvac.place
We're so glad we could be of help Susan! Thank you so much for your review!
Svar från hvac.place
Thank you for your review Ron! We appreciate you and hope you do come back if you need anything else!
Thank You!
I wish I could remember the name of the associate that helped me.....Jackson, maybe? He was very nice and helpful. I had a weird situation and he was able to confidently handle it every step of the way. I had never heard of HVAC Place until this order and I'm very impressed. Sometimes supply houses are hard to deal with and those answering phones sound like they hate their jobs. Not the case with Jackson, very friendly and helpful. Thank you for helping me!!
11 augusti 2026
Svar från hvac.place
Thank you so much for your review Dona! Jackson is one of our best and brightest! Thank you so much for your business!
Someone got the address wrong
Someone got the address wrong, also spelled my last name wrong. Was marked as undeliverable, bad address. Luckily my regular driver who had switched routes was asked about package and dropped it off to me. People need to pay attention!
11 augusti 2026
Svar från hvac.place
We apologize for that Mr. Dennis! This part isn't normally stocked so we had it shipped direct from the factory. We sent over the correct name and address. You did order on the 8th, shipped on the 9th, received on the 14th. We appreciate the 1 star even though you received your product pretty fast. Have a blessed week and we're thankful for the good delivery drivers out there!
Ordering was a smooth process
Ordering was a smooth process. When I contacted them to make sure shipping was expedited, they answered promptly and were helpful.
Delivery happened on time and equipment in apparent good shape.
6 augusti 2026
Svar från hvac.place
Thank you Mr. Dan! We appreciate your business and glad we could help!
Compressor
I received the compressor faster than another company. The only issue is I received the tracking info the day the item was to arrive.
10 augusti 2026
Omdöme utan inbjudan
Svar från hvac.place
Thank you for letting us service you Mr. Berry. Sometimes when we have to ship from our distro centers for products that aren't sold daily they don't provide us shipping right away as we're shipping thousands of products. We do apologize and are happy you received your compressor! Have a blessed week!
HVACplace has fantastic customer service
I was helped by a HVACplace representative named Joseph and he went above and beyond to make sure that the part I ordered was the one that I needed and that it would get to me quickly. I can't say enough about the personal service he provided. Thank you.
27 juli 2026
Svar från hvac.place
Mr. John thank you so much for your review! We're glad Joseph could help you! Have a blessed week!
Svar från hvac.place
Thank you so much for the review Mr. Gibson! We're glad Joseph was able to get everything taken care of!
Svar från hvac.place
Thank you so much Mr. Smith! We appreciate your business!
I ordered a part for a customer back on…
I ordered a part for a customer back on the 16th of July. And paid for expedited shipping on top. Haven't seen nor heard from you folks on what's the hold up. I'm sure my customer is not very happy either
16 juli 2026
Svar från hvac.place
Mr. Grossman the sales manager emailed you several times with no response. When the billing and shipping are different addresses we have a verification process that accounting requires. Unfortunately you never responded. You were refunded. We wish you the best and hopefully you give us another chance to serve you.
Great transaction better communication…
Great transaction better communication fast delivery!!!! Would buy again
17 juli 2026
Omdöme utan inbjudan
Svar från hvac.place
Thank you for your order! Please come back if you need anything else!
experience with the team
My experience with the HVAC plHVAC place was excellent speaking with Joseph and Jackson . they were very helpful with everything over and beyond making sure what I ordered was ready to go secured safe package correctly and was on time. It was a pleasure dealing with this company. I will use them again. I’m already having some other customers of mine that are going to use them so if you read this and you’re not sure what to do, you can trust these men they know what they’re doing and their product is excellent so once again, thank you for helping me out with my AC units.
21 juli 2026
Omdöme utan inbjudan
Svar från hvac.place
It was a pleasure working with you Mr. Lee! We're going to miss your daily calls! Have a blessed week!
THEY ANSWER THE TELEPHONE!
THEY ANSWER THE TELEPHONE!
One prompt saying call be recorded, then it rings and THEY ANSWER! Fast, friendly, knowledgeable. Helped my pick out my unit. Received damaged (not their fault) and they shipped new unit IMMEDIATELY instead of waiting for the insurance claim to filed. Talk to them, talk to the owners!
2 juli 2026
Omdöme utan inbjudan
Svar från hvac.place
Thank you Mr. Robert, it was a pleasure serving you and we appreciate your business!
Svar från hvac.place
Thank you Mr. Don, we hope you enjoy your new system!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.