OFFCUTS Shoes Omdömen 

317
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Boots arrived quickly, were well packed & were in perfect condition.Great price so bought 2 different colours.

Betygsatt 5 av 5 stjärnor

5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Se mer

Betygsatt 1 av 5 stjärnor

I would not trust the the grading of these shoes. I received a pair of ‘great condition G2’ shoes today. One was marked as expected but also heavily faded not ‘slightly faded’ and had also been scrubb... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great experience. Was a bit hesitant due to some of the bad reviews but ordered some Timberlands and they are near perfect. I only ordered them yesterday and they arrived today so very pleased about t... Se mer

Företaget har svarat

Företagsinformation

  1. Skobutik

Skrivet av företaget

OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

317 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(317)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Free return would be great!

Free return would be great as online buyers can only imagine the shoes they bought would fit them. Or middle way maybe provide a free return and deduct the cost from the refund.

5 januari 2023
Betygsatt 3 av 5 stjärnor

2 out of the 3 pairs I bought were good…

2 out of the 3 pairs I bought were good 3rd pair had double sided tape on the insole which was not described on the website, emailed them about it but not heard anything back must be a new way of making shoes instead of using glue

29 december 2022
Betygsatt 3 av 5 stjärnor

Returns unhelpful!

Great idea but it’s a shame you have to pay for return postage! Bought some boots that would have been perfect but far too narrow. Need to return now but at additional cost. £10 for something that I couldn’t have known about.

27 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Items not delivered and company very unhelpful

Ordered 2 pairs of shoes 22days ago. Yodel marked them as delivered but they were not. Office Offcuts have been awful since - making me wait 3-5 working days at a time between emails, first to confirm they’d look into it, to tell me it had been left beside a child’s bike (there are no children in my block of flats), then to say someone would be in touch with a form to complete. On the form I had to state I was happy for police to investigate ME….
It feels like they are treating me like I’ve done something wrong rather than the delivery company!!

I’m out of pocket and out of work shoes in a cost of living crisis and when I asked about a refund or redelivery they said once I’d completed the form someone could discuss what was possible…

3 weeks + and I’m still waiting.

31 oktober 2022
Omdöme utan inbjudan
Logotyp för OFFCUTS Shoes

Svar från OFFCUTS Shoes

Hi, thanks for your feedback. We're really sorry to hear that there has been such a delay in getting your order refunded. I've had a look into this for you and can now confirm that your refund has now been processed. We understand how frustrating it can be when your delivery doesn't go as planned so please accept our apologies for the disappointment caused.

Betygsatt 5 av 5 stjärnor

Just perfect

Bought a pair of Nike Air Force 1s.
Was a little worried before they arrived very quickly.
I have inspected the trai ers and cannot find anything wrong with them whatsoever. Slight tear on the box which you may expect anywhere.
My daughter is going to be so happy on Christmas morning as I told her there was no way we could afford them anywhere else. So thank you so much🙂

8 november 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Shoes were a size 4 but the ankle part…

Shoes were a size 4 but the ankle part of the boot was so small I couldn’t get them on

27 oktober 2022
Logotyp för OFFCUTS Shoes

Svar från OFFCUTS Shoes

Hi. Thanks for your feedback. We're sorry to hear that you have had this issue. Looking at your order number we can see that there wasn't a size 4 item ordered. Could you please contact us directly at offcuts@office.co.uk , so that we can help you further.

Betygsatt 5 av 5 stjärnor

Love my shoes

What a great site great value, great service. I managed to find a pair of Sandals which I purchased a few years a go from one of your shops which I wear in summer I love them so much didn't thing I would find them again. Will definitely be looking again happy customer

20 oktober 2022
Betygsatt 4 av 5 stjärnor

Excellent value for money and prompt shipping.

One of my favourite sites to shop from allowing you to buy quality shoes at a fraction of the price. Orders are always prompt and the shoes always match the description. You have to check regularly and be quick as items are snapped up. I had a question and contacted customer services via Facebook messenger and they replied quickly and politely. My only qualm would be that odd sizes should be priced way lower.

13 oktober 2022
Omdöme utan inbjudan

Detta är Trustpilot

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