Although the items were delivered promptly, response post-purchase has been very poor. I wished to return 2 of the items due to eye irritation, but have not had a response despite having sent 2 ema... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Set up subscription for macusure tablets to be delivered to my mum. Delivery, customer service and quality of tablets are excellent. Just one thing, I find the website frustrating. I wanted to check... Se mer
Företaget har svarat
I usually buy hylo night from Amazon for my dog as she cannot blink due to facial paralysis. I went into a panic when I couldn’t get my hands on any thankfully this site wasn’t sold out first time ord... Se mer
Företaget har svarat
A few days ago I submitted a 1 * review for this Company. I am pleased to say I have since had an email apologising for the delay in delivery, as Royal Mail had lost the parcel. They immediately sent... Se mer
Företagsinformation
Skrivet av företaget
Ocular Express - Your Online Opticians managed by GOC UK registered Optometrists - We Prioritise Evidence Based Research in manufacturing our supplements to help manage conditions such as Macular Degeneration, Diabetic Retinopathy and Glaucoma.
Kontaktuppgifter
86-90 PAUL STREET, EC2A 4NE, LONDON, Storbritannien
- 02033020377
- admin@ocularexpress.co.uk
- ocularexpress.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast service & excellent communications
Fast service, trackable delivery with real-time updates, and product coming from UK to US within a week, arrived in mailbox in perfect condition
Prompt and efficient service.
Medication arrives on time.
It works
I have been taking Macusure for a year now and at a recent eye test was told my macular degeneration had not got worse in that year
I only got half a bottle
The price was way less than the USA but
I was so disappointed at how small it was and only half full
Order lost, company not contactable
I placed an order which was not delivered. I tried calling the published customer service number. I received a recording saying the number was not recognised. I had also at the same time set up a monthly subscription. I have tried to cancel it without success. Their website says to cancel a subscription click the link in the order confirmation. When I clicked the link I get a message “page not found”. I was recommended this company by Vision Express. I will be contacting them to recommend they stop recommending Ocular Express.

Svar från Ocular Express
Loved working with Ocular Express
Loved working with Ocular Express. They were responsive to my request for additional information. I love the product and the service.

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I found the ordering process easy for…
I found the ordering process easy for EvoTears. Ocular Express has the lowest price and the product arrives safely from overseas. Th entire process is seamless.

Svar från Ocular Express
Great service
They shipped same day and provided tracking info. UK to US in a week! Easy transaction. Will use again in the future.

Svar från Ocular Express

Svar från Ocular Express
Great purchase
Easy to order, and was delivered in a timely fashion. Significantly less expensive than from pharmacy

Svar från Ocular Express
Easy to order & fast shipping
Easy to order, fast shipping. This is a great site and great company.

Svar från Ocular Express
Great service!
Although the items were delivered promptly, response post-purchase has been very poor. I wished to return 2 of the items due to eye irritation, but have not had a response despite having sent 2 emails.
***UPDATED REVIEW 19 August 2026***
Since the above review, I have had an email from Ocular Express, apologising for the delay in responding, and explaining the reason. They asked me to return the items, which I did, and they have since processed a refund. Thank you Ocular Express, for the prompt resolution and good service once my email was answered. Would definitely recommend!
Easy to place the order and prompt…
Easy to place the order and prompt delivery. I will use the site and service again!!!

Svar från Ocular Express
Fantastic customer service
Incorrect product delivered. But customer service dealt with it immediately once reported.
I am amazed what a great support service they have and how fast issue being resolved.

Svar från Ocular Express
Website can be frustrating to navigate
Set up subscription for macusure tablets to be delivered to my mum. Delivery, customer service and quality of tablets are excellent. Just one thing, I find the website frustrating. I wanted to check the subscription as mum had a query. Click on ‘my subscriptions’ tab and nothing happens. Also better to use computer or laptop if you want to look in any detail at, for example, your account, as this area isn’t completely available when using iPhone. But this seems to be the case with most websites and looking at them on your phone.
All in all, a great service from ocular express, thank you.

Svar från Ocular Express
Very helpful as I had cataracts removed…
Very helpful as I had cataracts removed etc recently. Eye test done and new glasses chosen. See them again in another year Hannah was very helpful as were all the staff.
I was thrilled to find the eye drops…
I was thrilled to find the eye drops that I needed. They are only sold in the UK, Europe and not in the US. My products arrived as scheduled. I highly recommend Ocular Express to my friends and I will reorder again! Thank you!

Svar från Ocular Express
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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