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Octopus Energy for Business Omdömen 

738
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Se mer

Betygsatt 5 av 5 stjärnor

I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mer

Betygsatt 5 av 5 stjärnor

Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Se mer

Betygsatt 5 av 5 stjärnor

Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Se mer

Företagsinformation

  1. Energileverantör
  2. Företagstjänster

Skrivet av företaget

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Kontaktuppgifter

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Utmärkt

TrustScore 5 av 5

738 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(738)

737 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Just joined Octopus as a business…

Just joined Octopus as a business customer. No wait times on the 'phone (even on a Monday morning). Daisy was knowledgable, efficient and a pleasure to deal with.
One thing Daisy - please stop saying 'perfect' all the time, you're better than that.

24 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so happy to have you on board! Thanks for the review 🐙

Betygsatt 5 av 5 stjärnor

Aliya was great

Aliya was great , she was very professional and flawless explaining the tariffs

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

Flawless is Aliya's middle name! Not really but it should be! Thank you for sharing your positive experience!🐙

Betygsatt 5 av 5 stjärnor

Tahesha just switched over our…

Tahesha just switched over our electricity for my business; she did a fantastic job, great customer service, very happy!

13 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so happy to hear Tahesha provided such great customer service during your business's electricity switch. We appreciate your kind words and welcome to the Octopus family! 🐙

Betygsatt 5 av 5 stjärnor

Great service, good prices

I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so happy to hear we've been helpful, especially given your past experiences with other energy companies. We truly appreciate your trust and recommendation!

Betygsatt 5 av 5 stjärnor

I wish all companies have such a good customer service

Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

17 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

Leah is Fab and so is the fact you are now with us! Welcome aboard 🐙

Betygsatt 5 av 5 stjärnor

Thank you for making things simple!

I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

21 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so glad to hear that our team was able to provide such a smooth and helpful experience for you. It's wonderful to know that everything was clear and easy to understand!

Betygsatt 5 av 5 stjärnor

We had an actual email from Josh

We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

21 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so happy to hear that our team was able to resolve your issue efficiently and provide helpful advice. Thank you for sharing your positive experience!

Betygsatt 5 av 5 stjärnor

Changing to Octopus Energy

Georgia was extremely helpful in the process of setting up with the account and transfer process

21 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

Welcome aboard! So glad to hear your first interaction for this account was a great one🐙

Betygsatt 5 av 5 stjärnor

Harry was able to sort out on the phone…

Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.

21 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We are so happy to hear that our team was able to resolve your issues effectively. Sometimes a phone call is all it takes and we love speaking to our customers! We appreciate your kind words🐙

Betygsatt 5 av 5 stjärnor

Got through to operator very fast

Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

Reassurance, support and actions are what we are all about here! We are glad to hear you have had a good experience so far and long may it continue! 🐙

Betygsatt 5 av 5 stjärnor

Great Customer Service

Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers

21 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so pleased to hear that our customer service team was able to assist you effectively through the application process. We appreciate you acknowledging our competitive tariff rates. Thank you for your positive feedback!🐙

Betygsatt 5 av 5 stjärnor

The help offered was brilliant …

The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're happy to hear our team provided excellent and friendly service. Sorry to hear that the answer wasn't a perfect fit for you! But we appreciate your understanding🐙❤️

Betygsatt 5 av 5 stjärnor

Excellent company and great service

Excellent company and great service. Fast and easy set up.

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We are so glad you found our service excellent and the setup fast and easy. Thank you for your wonderful feedback!

Betygsatt 5 av 5 stjärnor

Good customer support

Customer service agent was very helpful in dealing with the issue

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so glad to hear that our team was able to assist you effectively with your issue. We appreciate you sharing your positive experience!

Betygsatt 5 av 5 stjärnor

I should like to thank Armand

I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so happy to hear that our team was able to assist you efficiently with your bank details. It's wonderful to know that the process was easy and the interaction made your day!🐙 Armand is a legend!⭐️

Betygsatt 5 av 5 stjärnor

So helpful

So helpful, the girl I spoke to was lovely and explained everything clearly.

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so glad to hear that our team was able to provide you with such a positive experience! We always strive to explain everything clearly so this is great to hear!🐙❤️

Betygsatt 4 av 5 stjärnor

Quality provider

Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.

20 augusti 2026
Betygsatt 5 av 5 stjärnor

Great service!

I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We're so glad to hear our team provided such quick and professional service. We appreciate your kind words!🐙❤️

Betygsatt 5 av 5 stjärnor

Thank you

Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!

20 augusti 2026
Logotyp för Octopus Energy for Business

Svar från Octopus Energy for Business

We are so pleased to hear about your positive experience with Sabrina! It's wonderful to know that we could successfully assist with your complex setup in a single call. Thank you for your kind feedback🐙

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer