OCS Worldwide Omdömen 

Contacted by some Indian fellow stating he was from Customs and Excise at Heathrow and telling me I had to pay £20.57 duty on my shipment from South Africa. Next, received an email from the same lying low-life which showed he was NOT from Customs and Excise but OCS - the £20.57 now £30.57, £18.00 of which was for their admin fees. I had paid shipping from South Africa to my home in Cornwall and yet they are charging me "admin fees" which in reality are courier costs and are more to courier it from London to Cornwall than the air-freight cost from South Africa to my home address.

Phoned to complain and was put on to another person of foreign extract who was thinks that because he can talk to people like dirt in Southern Africa he can do the same here.

Complained to customer services and told I could not speak to a manager, but needed to send my complaint in writing which I did by email. Two days later received an email from the original low-life telling me I had twenty-four hours to pay up or my shipment would be returned to SA.

Either OCS are running a scam which is from the senior management down or there is some kind of scam going on at a lower level - either way this company should be avoided and shut down by the authorities.

They delivered my parcel instead of Europe to America ... I have been waiting for a month and they are not doing anything .They lie to my messages . I paid for clothes and transportation I never received . The worst company. Only lies ,too many lies ... Shame on them ...

Worst courier service ever. The tracking system is crap and the attitude of their staff is poor too. My parcel was showed as delivered but the reality is it got returned to my address for no specific reason or notice prior to the return. As I tried to ask for a reason, they simply just rejected to take up any responsibility or answering to my question but only responded with "This is not a guaranteed service". I would never ever consider to use this service again, and I hope y'all won't risk on this one. Its not worth it. I wasted 100 pounds on this, and had to change to DHL, which is SOOOOO MUCH BETTER.

Brilliant to work with. An excellent team throughout the company and really make things very easy. Huge improvement from other international carriers I have worked with.

Cannot recommend highly enough.

These guys really saved our asses when our previous fulfilment centre went bust.

They answer super quick and we have never had to ask twice to get something done.

So happy with the service.

Great company to work with. We've been shipping parcels with OCS for other 3 years. They've always given us the best possible service at extremely competitive rates. Would highly recommend.

I have been using OCS Worldwide for 7 years. During this time they have been excellent to deal with. Their delivery times are excellent and they are always prepared to go the extra mile. I highly recommend OCS Worldwide to others.

I ordered stuff from West ham United last Friday, 19 July and they did their bit well their end. They said that I could track my parcel. Nothing happened! Then I found out that OCS was the courier service. I got in touch with them and was explained their pertinent prodedures marvellously and assured me that it would arrive Monday morning. Sure enough my bell rings and it was an extremely pleasant young woman with my order.
Great stuff and thankyou all very much.
All the best, Paul Murphy.

We've been using OCS for a few years now and our rep Katherine is speedy at responding and dealing with any requests.

I have used many different services including Parcelforce, MyHermes, Landmark Global, Australian Post and FEDEX and I haven't found a more helpful and competent service. I now have an account for my new business and my account manager Gavin Ferris couldn't be more helpful and supportive. I would definitely recommend.

Excellent service, never had any issues and would highly recommend OCS to anyone sending any items overseas.

A winner for me.

Use them to send gifts to my brother in New Zealand and never had a problem.

Their tracking system is completely useless never updated

What is there to say when you rate a company one star - Its simple if you like wasting your time and money you can rely on OCS to deliver and that is the only delivery they can guarantee.

Always on point. Shout out to paul for helping me

I have been ordering things online from all over the globe for the better part of the last ten years and I can count the number of lost shipments on the fingers of one hand. It goes without saying that none of these shipments was a tracked one.

OCS' performance represents an all time low for carrier performance. They had left me waiting for my tracked shipment for more than a month without any updates only to inform me that the shipment was lost and that I should contact the seller for a replacement. This represents gross levels of neglect and incompetence. Stay away from this company to spare yourself time and frustration.

Ripped open a parcel full of products, smashed the lot up. When it was returned we've had to write off the entire value of the products inside. Disgraceful, will never use again. Stay away.

no update in he tracking of my parcel did the same at Christmas as well. Awful service, would not recommend

Send a parcel of presents for my grandchildren to Australia just before last Christmas, we then went away for a week, came back and a parcel was on our back doorstep badly stuck together and soaking wet, luckily we had packed it in a plastic bin liner so most of the contents did not get too wet
It was the parcel we sent that had been returned by OCS Worldwide with a courier waybill which had on it "contains baby lotion", there were no liquid in the parcel, what was in there was a dolls set containing things for a little girl to look after her doll, one of them being an empty plastic bottle with a "baby oil" label on the front of it. They had ripped open all the presents and this one was in a zipped clear fronted case, so they only had to unzip it to see there was nothing in the bottle, just pretend.
We had to re pack all the present and re send them with royal Mai, which they didn't get until after Christmas.
I am sure they must have xray equipment to see if there are any liquids in a parcel instead of ripping everything open.
I had to get the website Resolver to get my money back, who were excellent.
What type of person do they have working there that can't use their common sense, probably young teenagers who have no idea.