I was dubious buying from Obyss,but decided that l'd take the risk and took advantage of their buy 2 get one free offer.The watches have arrived and for the money paid appear quite acceptable.They lo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a really nice shirt for a great deal, and I live in Canada so I didn’t know the Chinese new year was occurring and everyone was on holiday. When I inquired about the reason for the delay bot... Se mer
Företaget har svarat
Great products, great service, super transparent and timely. I have bought 4 time pieces from OBSYSS. I cannot decide which one is better than the other. A couple of logistics related email... Se mer
Företaget har svarat
I received a empty box only thing was in there was a silver pen,I paid all my money for a black box the mail was sealed no was WOW I REALLY wanted that watch what do I do now!!!
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are "obsyssed" to provide high-quality products and make luxury fashion affordable for everyone.
Kontaktuppgifter
Keizersgracht 520H, 1017EK, Amsterdam, Nederländerna
- hello@obsyss.com
- obsyss.com
4,1
Bra
490 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
By far the best watch I’ve owned
By far the best watch I’ve owned! Thanks to Tiffany for all your help with my questions about this purchase. I’m looking forward buying another Osyss watch!
26 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your fantastic 5-star review, Paul! We're thrilled to hear that you're enjoying your new watch and that Tiffany was able to assist you with your purchase. We look forward to helping you again when you're ready for your next Obsyss watch :)
Love the Watches & Service
I have owned seven watches for 12 months now, and I couldn't be happier with the quality and service. I especially want to commend Jenny for her help when I had a minor issue with one of my watches; she immediately replaced it after I sent a video as proof. I can't recommend Obsyss and Jenny highly enough!
27 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful 5-star review, Dean! We're thrilled to hear that you're happy with the quality and service of our watches. It's fantastic to know that Jenny was able to assist you promptly and effectively with your minor issue. We truly appreciate your kind words and recommendation :)
Satisfied customer
Really good experience with the recent service I received thanks to Jenny. Satisfactory product and genuine brand.
15 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that you had a really good experience with our service and that Jenny was able to assist you effectively. It's wonderful to know that you find our product satisfactory and appreciate our genuine brand :)
Thank you Tiffany
21 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave a wonderful 5-star review, Lucie. We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we're delighted to have you as a valued customer :)
These watches are superb- so good that…
These watches are superb- so good that I purchased two! Jenny has provided me with excellent customer service and I certainly wouldn't hesitate in recommending them to others! Obsyss provide regular updates on new watch releases and its only a matter of time before I purchase another.
15 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your kind words and for taking the time to leave us a 5-star review, Paul! We're thrilled to hear that you are enjoying your watches and that Jenny provided you with excellent customer service. It's wonderful to know that you appreciate our regular updates on new watch releases. We look forward to welcoming you back for your next purchase :)
working with Jenny in customer service
working with Jenny in customer service. She was very helpful and went way above to fulfill what help I needed
7 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave such a wonderful 5-star review, Joseph! We're thrilled to hear about your positive experience with Jenny in our customer service team. It's fantastic to know that she went above and beyond to assist you. Your satisfaction is our top priority, and your feedback is greatly appreciated :)
Good customer service.
We placed an order but due to a postal strike in Canada at the time of my initial order it could not be completed. When the strike had ended, Jenny contacted me and the order was sent. I am happy with the quality of the watches so far, they seem to be a reasonable quality. Jenny was a pleasure to deal with, good customer representative.
6 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave us a 5-star review, Herman! We're delighted to hear that you're happy with the quality of the watches and that they have met your expectations. We also appreciate your understanding and patience during the postal strike in Canada. It's wonderful to know that Jenny provided you with excellent service and made the process smooth for you. We value your support and look forward to serving you again :)
First it All Starts with Tiffany
First it All Starts with Tiffany ! She’s the main reason I’ve told almost everyone I know about your company and Quality!! I really can’t say enough good about her and I’ll be asking for her By Name! The next time I order or need to check Anything!! She’s a KEEPER!!
19 december 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful review, Greg! We're thrilled to hear about your positive experience with Tiffany. It's fantastic to know that her exceptional service has made such an impression on you. We truly value your recommendation and are delighted to have you as a part of our community. We look forward to serving you again soon!
Nothing but Excellence!
I recently purchased my 13th watch from Obsyss, whose efficiency and quality of Customer Service is UNMATCHED anywhere in the world. I want specially to commend Jenny, who is the epitome of Customer Service par-excellence. Thanks Obsyss, from a very satisfied customer: you have made my hand extremely happy with the unparalleled quality of your watches.
15 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your glowing review, Melody! We're thrilled to hear that you're enjoying your 13th watch from us and that our customer service, especially Jenny's, has left such a positive impression. Your satisfaction and happiness mean the world to us. We look forward to continuing to provide you with unparalleled quality and service :)
Quality and customer satisfaction guaranteed
Tiffany dealt with my replacement with little fuss ,she sorted my issues quickly and very politely.
Replacement arrived within 8 days and was superb quality as all others I have purchased
Thank you Tyffany
Best regards
Chris
Jenny made my experience dealing with my replacement with little fuss ,she sorted my issues quickly and very politely.
Replacement arrived within a week and was superb quality as the other watch I have purchased
Thank you Jenny.
Keith
14 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful review, Keith! We're thrilled to hear that Tiffany and Jenny were able to assist you efficiently and that you are pleased with the quality of your replacement. Your satisfaction is our top priority, and it's great to know that we could meet your expectations. We appreciate your continued support and look forward to serving you again in the future :)
Excellent purchase
I purchased the watch for my grandson in Miami. He loved it as a Christmas gift. Jenny's communication was excellent! It's a beautiful, elegant watch!
13 november 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful 5-star review, Ivonne! We're thrilled to hear that your grandson loved the watch as a Christmas gift. It's fantastic to know that Jenny's communication met your expectations and that you found the watch to be beautiful and elegant. We truly appreciate your kind words and support :)
Love my watches
Happy with my order. Did not know what to expect. Gonna place an order for three more watches.
18 december 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful 5-star review, Tonya! We're thrilled to hear that you're happy with your order and that it exceeded your expectations. It's fantastic to know you're considering placing an order for three more watches. We truly appreciate your support and look forward to serving you again soon :)
This watch offers incredible value.
This watch offers incredible value.
The Beautiful Buy Watch combines style, functionality, and affordability
in a way that’s hard to beat. Whether you’re gifting it or buying it for
yourself, it’s a purchase you won’t regret. Highly recommended for anyone
looking for a balance of elegance and practicality!I love ❤️ this watch !
8 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful 5-star review, Sagar! We're thrilled to hear that you find the watch to be a perfect blend of style, functionality, and affordability. It's always rewarding to know that our products meet the expectations of our valued customers. We appreciate your recommendation and are delighted that you love the watch. :)
Un excelente producto y también el…
Un excelente producto y también el servicio al cliente es maravilloso, Tiffany también fue una persona con gran gestión y muy buena en su trato y generosidad
9 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Muchas gracias por tu magnífico comentario, Stalin. Estamos encantados de saber que estás satisfecho con nuestro producto y que tuviste una gran experiencia con nuestro servicio de atención al cliente. Tiffany estará encantada de saber que sus esfuerzos tuvieron un impacto positivo en tu experiencia. Apreciamos sinceramente tus amables palabras y tu apoyo :)
Jenny and Tiffany) Help me right away…
Jenny and Tiffany) Help me right away by replacing my broken watch
What ever happened they just ask for a Video I love the design and the service was great
An great design for the price I get a lot of compliments
5 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for your wonderful 5-star review, Vincenzo! We are thrilled to hear that Jenny and Tiffany were able to assist you promptly with your watch replacement. It's fantastic that you love the design and have received many compliments on it. We truly appreciate your kind words about our service and are delighted that you're satisfied with your purchase :)
DONT BUY FROM OBYSS WATCHES !
DONT BUY FROM OBYSS WATCHES !!
The watches are pieces of crap!! They don’t work.
And if you try to return it, you to return it at your own cost. And they charge you 25% restocking fee. Be Warned !!!
And return address is in CHINA
2 januari 2025
Omdöme utan inbjudan
Svar från Obsyss
Thank you for sharing your feedback with us, Marcus. We sincerely apologize for any inconvenience you have experienced with our watches. We strive to ensure that all our products meet high-quality standards, and we regret that this was not your experience.
We would like to offer you a replacement to resolve the issue with your watch. Regarding the return policy, the restocking fee and return shipping details are outlined on our website to maintain transparency. However, we understand your concerns and are committed to finding a satisfactory solution for you.
Please reach out to our customer service team directly, and we will do our best to assist you further. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
STERLINGX
STERLINGX - Transparent
Gold
Bought it as a gift 🎁
Lovely watch which is very unique
He had lots of compliments when he wore it.
Absolutely loves it
Thank you Jenny X
23 december 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave such a wonderful 5-star review for our STERLINGX - Transparent Gold watch, Shagufta! We're thrilled to hear that it was a perfect gift and that it has received so many compliments. It's always our goal to create unique and stylish pieces that our customers love, and we're delighted to know that this watch has brought joy. Thank you for choosing our brand, and we look forward to serving you again in the future!
OBSYSS - A huge thank you to Tiffany
A huge thank you to Tiffany. A slight problem with my order. HOWEVER...as soon as I raised the issue Tiffany sorted everything out with speed, efficiency, professionally and with support offered whenever needed. So friendly yet completely professional. Amazing service. I don't hesitate to recommend. Thank you Tiffany! 😊
23 december 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave such a wonderful review, Mark. We're thrilled to hear about your positive experience with Tiffany. It's great to know that she was able to resolve the issue with your order quickly and efficiently, while maintaining a friendly and professional demeanor. Your recommendation means a lot to us, and we're delighted to have provided you with amazing service :)
Excellent service!
I haven’t received my watches yet, but I want to say thank you to Jenny and Tiffany. Their service was excellent. I forgot to remove some items out of my cart before submitted my order. They stepped in and helped me with it. They were very nice and patience with all of my questions.
28 december 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you so much for taking the time to leave such a positive review, Sunny! We're thrilled to hear about your excellent experience with Jenny and Tiffany. It's wonderful to know that they were able to assist you with your order and provide the patience and support you needed. We truly appreciate your kind words and are delighted to have you as a valued customer :)
Product let down by shoddy plastic
The two star rating I've given has nothing to do with the watch per se. Indeed, I've yet to wear it and this is no direct fault of the company.
One of the reasons I went with Obsyss (but not the main one) was that they included a link's remover. I knew before I bought the item that I would need to adjust the watch bracelet.
However, at the time, I had no way of knowing that this supplied tool was next to useless...well, it was for me. It might as well have been made of pâpier maché for all the use it was. In my opinion, it's not fit for purpose and consequently broke on second time of using which meant I was forced to order a good links remover on one of the internet shopping channels.
At the time of writing, this item is, apparently, running late and I have still not received it as of Monday, 30 December.
So, I'm afraid I cannot accurately appraise the item in its entirety. Shame, because as a timepiece it's very accurate, it is aesthetically pleasing and has all the features I wanted. Please, Obsyss, you're not doing yourselves any favours here. I'll gladly give another review when I'm actually able to wear it.
22 december 2024
Omdöme utan inbjudan
Svar från Obsyss
Thank you for taking the time to update your review and share your experience with us, Dorian. Firstly, we're pleased to hear that you find the watch itself to be accurate and aesthetically pleasing. We strive to provide high-quality timepieces that meet our customers' expectations.
Regarding the tool provided for adjusting the watch bracelet, we included it as a complimentary item to assist our customers. We understand that it may not have met your expectations, and we apologize for any inconvenience this has caused. For optimal results, we recommend having adjustments made by a professional, as they have the expertise and tools to ensure the best fit.
We also want to highlight that the measurements of the watch were clearly indicated on our website to help customers make informed decisions. We encourage checking these details to ensure the watch fits your needs without requiring additional adjustments.
We appreciate your patience and understanding, and we hope you will be able to enjoy your watch soon.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.