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Very clear response. Very fine suggestions were also given to mitigate the issue. All in all, very helpful.

The person who assisted was helpful, professional, and handled my request promptly

I have made a specific enquiry and the reply was extensive and very informative,

I’m genuinely impressed with Novos Labs. I’ve felt a clear boost in focus, energy, and overall health since using their products. One of the best wellness investments I’ve made. In addition, their customer service is outstanding!

Been using NOVOS Core and peanut butter nutrition bar for about a month. Enjoy the taste of the bars and usually have one as a pre-workout meal.

I look forward to drinking Core in the morning. Currently using the tropical flavor but asked Customer Service to change to Orange. Want to try both before my final selection. Customer Service assisted me with the change. Found the support to be very responsive and professional.

Will consider using Boost in the future.

I like the efficacy of the product but lot of capsules are either empty or broken.

They moderated my review multiple times. Don't trust a company who disables sorting reviews by how many stars. That's why sites like this exist. I don't like ascorbic acid which destroys ceruloplasmin and ferroxidase enzyme. I don't like calcium supplement because it blocks magnesium uptake. There should be copper in it. It's not good for you and the reviews are moderated like frauds.

These are great products which from my research appear to be the best in the longevity market.
I also really like that they ship internationally, which their other competitors couldn't be bothered to accommodate.
Lastly they have a wealth of free knowledge on the site and dont shy away from addressing the tough questions and also provides reasoning for why they do things sd they do.
The customer support is great. I had a big order shipped to the wrong address and the postal company weren't helpful. I contacted novos support and they sent a new package. Very good client service.

Very quick response to my inquiry and resolved just as quickly to my satisfaction. I use Novos Core and product is excellent and it is a bonus to have great customer service when needed.

NOVOS has a very lean, efficient operation. They have done diligent, precise research. The products are stellar. Moises was prompt in addressing my needs. I follow Chris and the people providing testimonials. 71 YO male. NOVOS Core yearly subscription for several years. Customer for life.

I was very satisfied to note that my questions were regularly answered and almost immediately !!

I have been taking NOVOS boost and core for several years. I researched all of the various “longevity “ supplements , knowing that many are not well researched . I chose NOVOS over all others because of their extensive research and evidence based results. I DO notice a difference when I skip a few days — less energy , less focus. So , I will continue to use it. I think it makes a difference - both long term and short term .

The customer service is great! I've been eating one peanut butter chocolate chip bar for about 3 weeks now and I'm feeling a difference. I replace it for a meal. I skipped one day and did notice a difference in how I felt so I know it's working for me and the ingredients are the bomb over and other nutrition/protein bars I've taken!

I find the Novos team - especially Maria - to be highly professional and always prompt.
You can trust this group .
Thank you and it’s much appreciated

I was amazingly impressed with the unexpected results I started getting almost immediately from taking the Boost NMN. Not only was I feeling better and had more energy to do things I wouldn't normally have done, but I was sleeping better. Even on days where I used to get a lot of exercise I would always wake up every hour to hour and a half. Now I am putting together longer periods of sleep. Sometimes up to 4 hours. Thank you so much for all of your help and support!

My husband I started taking this last May and we never felt alive and stronger in our lives. I am in menopause but i have more energy than before. We are very active and engaged in various activities like hiking and going to the gym 6 days a week. I just hoped that Novos would take care of their loyal customers proactively. Their customer service is amazing and is very timely in their response.

I tried the drink. Didn’t like the taste but I really like the bars I did the berry but will try the other flavors next time!

Quick feedback on my comment! Ana was very helpful and she replied quickly!

I would stay away just because of the customer service. They take several days to respond to any request, lose tickets, have poor communication internally (the first person I was talking to seemed like they were just waiting for responses internally for days and weeks at a time, and they don't respond for days or weeks in some cases unless you follow up multiple times). I cannot imagine trusting a company with my health with customer service that is this unresponsive and disorganized.