Update: i received a notification from Royal Mail on 26th April, package was in the local hub, and was delivered 27th April. I had previously sent 2 emails requesting information regarding my order wi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Because I can't give zero stars, Novads are a Scam company they trade under different names such as Applexa. They mainly advertise "new, amazing products" on YouTube, the web payment is very slick, bu... Se mer
Företaget har svarat
Bought wifi repeater as advert stated would improve wifi connection speed. Truth was it actually reduced downloads by 2/3. Also took repeated attempts to get it to connect to my router. Wouldnt find... Se mer
Företaget har svarat
Je souhaite retourner cette brosse à dents reçu le 1er février 2021, qui ne fonctionne pas selon ce qu'en dit la publicité et être remboursé ( essai 30 jours). J'ai envoyé ma demande plusieurs fois... Se mer
Företaget har svarat
1,8
Dålig
184 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
horrible low quality products such as…
horrible low quality products such as the nanotech masks which I got swindled, this company is fraudulent and should be prosecuted as such. I ordered 5 and only got 2 masks which are of very low quality, returned them and I have yet to see the reimbursement. Do not buy anything from them.
27 juni 2020
Omdöme utan inbjudan
Rubbish
Rubbish! Bought a so-called Sports Watch from these people which does not work. There’s no way of returning it, so it was a complete waste of money. Luckily my husband refused to buy one or we would have wasted over £100.00. Having now (too late) read the other reviews, I wonder why they cannot be taken down completely for the scammers they are!
27 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
Kindly share these details with us by email at support@hyperstech.com or support@novads.co
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Brug det aldrig
Brug det aldrig. Ingen vare fået og kan ikke få dem til at returnere penge
26 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hej,
Vi ønsker at informere dig om, at visse oplysninger om ordren er nødvendige for at finde detaljerne i vores database. Du bliver bedt om at dele fakturanummeret på din ordre, så vi kan bekræfte problemet og hjælpe dig ordentligt.
Bekræft også følgende detaljer:
1. Fuldt navn og e-mail-adresse, der blev brugt ved bestilling
2. Sidste 4 cifre på et kreditkort (hvis betalt med CC)
3. Leveringsadresse
4. Bestilte varer og den samlede værdi af ordren.
Del venligst disse oplysninger med os via e-mail på support@hyperstech.com eller support@novads.co
Hvis du har yderligere spørgsmål, kan du kontakte vores supportteam via e-mail på support@novads.co ved at ringe +44 20 3808 9234
Vores telefonsupport er tilgængelig 24 timer i døgnet.
Vores e-mail-support er tilgængelig 24 timer i døgnet.
Med venlig hilsen
Catherine
I don't even want to give one star
I don't even want to give one star, because I ordered wifi boosters & they've charged me $135 in April & as of middle of June I still haven't received them!
24 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We are sorry for the inconvenience caused to you
This is to inform you that the order has been delivered successfully as per the tracker
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
SCAMMERS
SCAMMERS. This company is a massive scam and someone should stop them from trading!!!!!!!! I ordered a product and it was not as described. I sent it back and still have not received a refund, despite 2 MONTHS of emails back and forth. It's a disgrace that they are allowed to sell and have ads on FACEBOOK.
Do not send them any money.
24 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
Kindly share these details with us by email at support@hyperstech.com or support@novads.co
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
I purchased a wifi extender that they…
I purchased a wifi extender that they advertised as a system that stops internet throttling. I reported to them that the throttling system does not work and requested information on how to correctly configure it. They admitted in writing that the system cant change internet speeds and dodged my question about this mythical anti throttling function. They brushed off my follow up complaint. This is looking like missleading advertising which is illegal in the federal trade practices act. If so then my next move will be a complaint to the department of consumer affairs. They will not act on a single complaint but if there are many, then these guys will be prohibited from selling in Australia and possibly face a federally funded damaged claim.
22 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.\
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Fraudulent Scammers
I had ordered 2 germcidex uv light wands over two months ago and had started a conversation online of why my order had not been delivered. They had said please wait a little longer? I had asked for a refund or new items sent. I had come back to the sight and they erased everything in the conversation and seems to have dissapeared. They thought they erased all evidence of the discussion but I had saved it to my computer. I am sending all info to IC3-(FBI Internet Crimes Division), Consumers affairs, Cyber Investigations and all other resources I can find. There are many resources out there to use to shut this fraudulent scam down. Please take the extra step and help others for getting ripped off.
22 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
Kindly share these details with us by email at support@hyperstech.com or support@novads.co
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
I ordered air coolers from them more…
I ordered air coolers from them more than two months ago. They never arrived so I queried it. They wrote and said they couldn't deliver to my country (Cyprus) and promised to refund the money to my credit card. Since then, there have been countless emails - they always say the payment has been "initiated" and that the fault lies with my bank. My bank says they have never received anything, Today, after another pointless email exchange, I have now threatened to expose them online. They are liars and cheats. Don't touch - I have lost nearly 300 Euros.
19 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Avoid any dealings with this company
I would have preferred not to give any stars but unfortunately had to show at least one in order to write my comments. This company is an absolute con and should be avoided if possible. My order was never delivered and although they agreed to refund the payment it has never been refunded.
19 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
Kindly share these details with us by email at support@hyperstech.com or support@novads.co
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Nie wieder Novads
Nie wieder Novads, kaufen Sie hier nicht!!!!
Sie können Ihr Geld genauso in den Müll werfen.
Denn Novads liefert nicht.
am 28. März habe ich 69 Euro via Paypal bezahlt für 2 Wifi-Booster,
wir haben jetzt den 18. Juni und die Booster sind immer noch nicht da.
Ständig werde ich vertröstet, die kommen bald.
Ich wollte den Kauf rückgängig machen, das geht nicht, man transferiert das Geld nicht mehr zurück.
18 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hallo,
Wir entschuldigen uns für die Ihnen entstandenen Unannehmlichkeiten
Hiermit möchten wir Sie darüber informieren, dass der Betrag gemäß unserer Datenbank bereits erstattet wurde.
Bitte wenden Sie sich an Ihre Bank, wenn Sie den Betrag noch nicht erhalten haben.
Wenn Sie weitere Fragen haben, können Sie unser Support-Team per E-Mail unter support@novads.co unter der Telefonnummer +44 20 3808 9234 kontaktieren
Unser telefonischer Support ist rund um die Uhr verfügbar.
Unser E-Mail-Support ist rund um die Uhr verfügbar.
Mit freundlichen Grüßen,
Catherine
With the advert being on the Microsoft…
With the advert being on the Microsoft news app in Windows 10 I assumed it was a legit company., after all its on a product with the Microsoft name so it must be OK. What a mistake, it would seem Microsoft allows scammers to use there name. I will never make the mistake of thinking Microsoft means good stuff. They should be ashamed,The name Microsoft is in the gutter from now on . They endorse a company that scams there customers.
17 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
Kindly share these details with us by email at support@hyperstech.com or support@novads.co
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
No money returned
Still waiting for my money back. I returned 2 smart watches because were very poor quality, Package was delivered 4 days ago and now no one answers to my emails.
Value of almost 200€+delivery costs
17 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Still waiting for my wifi extender
Still waiting for my wifi extender. Ordered over a month ago and nothing yet. Buyer be WARE
16 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
catherine
These are scammers.
These are scammers.
The only reason I went for the purchase was that the advert was on The AOL News website.They should be brought to task also for allowing them them to advertise amongst all their high profile news.
Lost money.no product.my bank on it now.
15 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
Kindly share these details with us by email at support@hyperstech.com or support@novads.co
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Be warned that these people are…
Be warned that these people are scammers. Ordered a wifi booster and it never arrived. Got burned.
14 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Because I can't give zero stars!!!!
Because I can't give zero stars, Novads are a Scam company they trade under different names such as Applexa. They mainly advertise "new, amazing products" on YouTube, the web payment is very slick, but they will deliver generic, poorly made Chinese rubbish. When you try and return it they will stonewall you. If after this review you still want to take the risk, then make sure you use PayPal as you will get a refund because the scammers don't bother contesting it. Basically scam run by scum.
14 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Buyer BEWARE!!!
I ordered three (03, SUPPOSEDLY) 'N95' masks for my daughters who are travelling (home healthcare) RNs and were unable to obtain them thru their respective companies, and one (01) for my wife who was washing their clothes daily.
1st: It took over two (02) MONTHS to receive them.
2nd: Their customer service $UCK$!! After a month with no product, I started contacting their customer service to obtain status on my purchase. Right up until delivery, customer service kept referring me to a tracking website that was NOT being updated. Customer service kept telling me my order was enroute, when the tracking site they were referring me to said my order had not left CHINA!
3rd: NOVADS / HYPERSIS Tech appears to be a U.S. company when the only thing U.S. about them is a 'pass thru' to CHINA!
4th: The products, for which I paid $50 each, are EXTREMELY CHEAPLY MADE, and I'm sure that someone could make more than 40+ an hour! My daughters, when these didn't arrive, made their own and were SIGNIFICANTLY better. I got screwed BIG time!!
5th: Did I mention that their product and customer service $UCK!!
Buyer BEWARE!!
12 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Es un timo y una estafa
Es un timo. Te venden productos de Ali expres al quintuple de su precio real. Te venden un producto con unas características que no existen. Cuando lo tienes en las manos y lo usas....y ves que nada de lo que dicen sobre ese producto es cierto....les reclamas la devolución y el proceso de devolución es imposible, gastándote más dinero en mensajería. NO COMPREIS NADA DE ESA EMPRESA, ES UNA ESTAFA.
11 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hola,
Queremos informarle que se necesita cierta información sobre el pedido para encontrar los detalles en nuestra base de datos. Se le solicita que comparta el número de factura de su pedido para que podamos verificar el problema y ayudarlo adecuadamente.
También confirme los siguientes detalles:
1. Nombre completo y dirección de correo electrónico utilizados al realizar el pedido
2. Últimos 4 dígitos de una tarjeta de crédito (si se paga con CC)
3. Dirección de envío
4. Artículos pedidos y valor total del pedido.
Si tiene preguntas adicionales, puede comunicarse con nuestro equipo de soporte por correo electrónico a support@novads.co, llamando al +44 20 3808 9234
Nuestro soporte telefónico está disponible las 24 horas del día.
Nuestro soporte por correo electrónico está disponible las 24 horas del día.
Sinceramente,
Catalina
The worst experience ever
The worst experience ever. Paid long time ago, package did not received for months..still no money back/credit me. I’ve been chasing them since then. Don’t buy anything from Novads
10 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hello,
We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.
Also confirm the following details:
1. Full name and email address used when ordering
2. Last 4 digits of a credit card (if paid with CC)
3. Shipping Address
4. Items ordered and the total value of the order.
If you have additional questions, you can contact our support team by email at support@novads.co, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.
Sincerely,
Catherine
Klimaanlage
Ich habe im Sommer 2019 eine kleine Klimaanlage bestellt.
Da sie dann erst im Winter verschenkt wurde, haben wir sie erst jetzt im Frühjahr/Sommer getestet.
Nach ein paar Läufen hat sich der Anschluss im Gerät verschoben, so dass der Stecker nicht mehr passt.
Auch bei mir wird sich in jeder der zahlreichen E-Mails immer auf das 30-tägige Rückgaberecht berufen. Auf meine Garantie-Hinweise wird überhaupt nicht Stellung genommen.
10 juni 2020
Omdöme utan inbjudan
Svar från Novads
Hallo,
Wir möchten Sie darüber informieren, dass bestimmte Informationen zur Bestellung erforderlich sind, um die Details in unserer Datenbank zu finden. Sie werden gebeten, die Rechnungsnummer Ihrer Bestellung mitzuteilen, damit wir das Problem überprüfen und Ihnen ordnungsgemäß helfen können.
Bestätigen Sie auch die folgenden Details:
1. Vollständiger Name und E-Mail-Adresse bei der Bestellung
2. Die letzten 4 Ziffern einer Kreditkarte (falls mit CC bezahlt)
3. Lieferadresse
4. Bestellte Artikel und der Gesamtwert der Bestellung.
Bitte teilen Sie uns diese Daten per E-Mail unter support@novads.co mit
Wenn Sie weitere Fragen haben, können Sie unser Support-Team per E-Mail unter support@novads.co unter der Telefonnummer +44 20 3808 9234 kontaktieren
Unser telefonischer Support ist rund um die Uhr verfügbar.
Unser E-Mail-Support ist rund um die Uhr verfügbar.
Mit freundlichen Grüßen,
Catherine
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.