So I bought a NovaCare device for my wife and me, to protect us from a possible choking incident. I wanted to see and feel the quality, because if it is of good quality, I'd like to get one for each... Se mer
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Det här tycker kunderna
My order seemed late in coming so NovaCare got involved and soon it was delivered. I feel so much safer living alone to have this life saving device in my apartment.
I had a question regarding the arrival of the merchandise purchased and reached out to the company. Sam immediately got back with me and assured me that all is well and that it was on its way. S... Se mer
Sam was so helpful! Our package was stolen from our doorstep and they were so great helping us find a solution. We are looking forward to having the nova care in the house to give us peace of mind as... Se mer
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I am so pleased that the customer…
I am so pleased that the customer service was excellent. I had questions and they answered them right away and so politely. I received my 2 Novacare anti choking device’s within a few days of ordering them. I now have one in my car and one in my kitchen.
5 september 2026
Omdöme utan inbjudan
Svar från Novacareus
Karen, thank you so much — this truly warmed our hearts 💙
One in the car and one in the kitchen is exactly the mindset we hope every family adopts. Choking doesn't wait for a convenient moment, and having protection in more than one place means you're never caught without it when seconds matter most.
From day one, our mission has been simple: to help build safer homes, where families don't have to live in fear of the unexpected. You've done exactly that for yours — and that means everything to us.
You're part of the NovaCare family now, Karen. We hope you never have to use it, but the peace of mind of knowing it's right there? That's the whole reason we exist. Anything you ever need, we're right here for you. 🙏
— The NovaCare Team
It was very easy to order
It was very easy to order, and arrived in less time than stated. That doesn't happen as mush as it should.
26 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you so much, Joseph! 💙
Fast, easy, and there when you need it — that's exactly how protecting your family should feel. We know that when someone decides to keep their loved ones safe, the last thing they should have to deal with is a complicated order or a long wait.
Our whole reason for being is to make a safer home simple and within reach for every family — and we're so glad your experience reflected that.
You're part of the NovaCare family now. We hope that device sits unused for years — but if the moment ever comes, you and your loved ones will be ready. That peace of mind is everything. 🙏
— The NovaCare Team
I had great success with customer…
I had great success with customer support after I apparently did not read the order correctly. They took my concern seriously and worked to fix it immediately. Excellent service.
18 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you so much — this means a lot to us 💙
Honestly? These little mix-ups happen to all of us, and you never have to feel bad about it. What matters to us is simple: when a customer needs help, we make it right, fast — no hoops, no hassle. Because behind every order is a family trusting us to help keep them safe, and we take that seriously.
That's been our mission from the very start: to help build safer homes, and to stand behind every single person who chooses to protect the ones they love.
You're part of the NovaCare family now, and we've got your back — today and any time you need us down the road. 🙏
— The NovaCare Team
I recently ordered the Novacare anti…
I recently ordered the Novacare anti choking device, and I was a little disappointed when I when I hadn't received it after 3 weeks. Imagine my surprise when the founder of Novacare personally emailed me with his apologies and took over the process going forward. All I can say is when the founder personally takes over the process to makes things right you know the company is doing things right.
2 september 2026
Omdöme utan inbjudan
Svar från Novacareus
Addie, thank you for this — it genuinely means the world to us 💙
When we saw your order had been sitting for three weeks, we couldn't just let it slide. There was a family on the other end trusting us to help keep them safe, and to us that's personal — not a support ticket. So we stepped in and took over ourselves, because that's the standard we hold this company to.
We're truly sorry it took longer than it should have. But we hope the way we handled it showed you the kind of company we're building: one where the people behind it actually care, and where "we'll make it right" isn't a slogan — it's a promise.
Our mission has always been to help create safer homes for families like yours. You're part of ours now, Addie — and anything you ever need, we're right here for you. 🙏
— The NovaCare Team
I had ordered an Novacare device a few…
I had ordered an Novacare device a few weeks ago but it seemed like the order never went through. After a few weeks I saw an email that said your Novacare was being shipped. I received it several days ago. I got another email that said your Novacare had been shipped and was on the way. I contacted customer service and they said it was most likely a automated email and not to worry. A day ago I got another Novacare device and notified customer service. They did some research and figured it was some type of error on their part and to keep the second device at no charge so I decided to give it to my daughter for her 7 yr old son. Customer service was terrific in this case.
2 september 2026
Omdöme utan inbjudan
Svar från Novacareus
Mike, thank you so much for sharing this 💙
We'll be honest — a shipping hiccup like that isn't how we like things to go, but what matters to us is owning it and making it right, no questions asked. And honestly? Nothing makes us happier than hearing that second device went to your daughter's 7-year-old son. That's exactly the mission we started with: helping build safer homes, one family at a time — across generations.
Choking is one of the leading causes of accidental death in young kids, so knowing your grandson is protected now means the world to us.
You're part of the NovaCare family now, Mike — and so is your family. We hope neither device is ever needed, but the peace of mind of having them there? That's everything. Anything you need, we're right here. 🙏
— The NovaCare Team
Novacare a company with top customer service
Novacare was honest and forthright in helping me with a problem they did not have to. I am grateful for their kindness and help. The customer service was above and beyond what one would expect.
2 september 2026
Omdöme utan inbjudan
Svar från Novacareus
Kenneth, thank you — this truly means a lot to us 💙
Helping you wasn't about whether we "had to" — it's simply who we are. Behind every order is a person trusting us with something that matters, and we'd never want to fall short of that. Kindness and honesty aren't extras here; they're the whole foundation.
From day one our mission has been simple: to help build safer homes and to stand behind every single person who chooses to protect the ones they love.
You're part of the NovaCare family now, and we've got your back — today and anytime you need us down the road. 🙏
— The NovaCare Team
Nova care .
Hi I haven’t had to use it yet which is good news I’ve have a couple of episodes with water going down the wrong way but I no how to get that back up with a breathing technique.
I honestly hope I never have to use it I keep it by my chair just in case .
It looks very easy to use .
It’s like any safety device we never know when it might be needed.
I suffer with Dysphagia and I am 84 yrs old and choking in elderly is very common but it can happen at any age .
I am very pleased with its not too big ..
Cheers
2 september 2026
Omdöme utan inbjudan
Svar från Novacareus
Rona, thank you so much for this — and cheers to you! 💙
You put it perfectly: it's like any safety device — we never know when it might be needed, so having it within arm's reach is exactly the point. Keeping it right by your chair is smart, simple peace of mind, and we love that you found it easy to handle and not bulky.
That's the heart of why we do this: to help make homes safer and give families real peace of mind, at every age. We truly hope you never have to reach for it — but knowing it's right there if you ever do? That's everything.
You're part of the NovaCare family now, Rona. Anything you ever need, we're right here for you. 🙏
— The NovaCare Team
When I received the NovaCare I…
When I received the NovaCare I initially thought it was defective and contacted the company support group. Chester promptly replied to me and asked that I send him a video detailing how I was assembling the device so he could assess the source of the problem. As it turns out, I was not arming the device correctly and once he told me how to do this the problem was solved. The device now performs as advertised. This company works hard to ensure the quality of its product and the. satisfaction of its customers.
29 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you so much for sharing this. We're really glad Chester was able to get to the bottom of it quickly — arming the device correctly makes all the difference, and it's great to hear it now performs exactly as it should. Making sure every customer feels fully supported is what we care about most. Thank you for trusting NovaCare with something so important. 🩵
— The NovaCare Team
Highly Responsive and Recommended
Overall, a very positive event. Shipping time was prolonged, but items were received in good condition. The product itself is a major step in advanced technology compared to the “pump action” anti-choking device I had in the past. The head of the company was responsive and an expert problem-solver. I highly recommend NovaCare.
29 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you so much, Doctor — it genuinely means a lot coming from a medical professional. You're right about the shipping time, and it's something we're actively working to speed up. We're glad the device stood out as a real step forward from the older pump-action design, and we're grateful you took the time to share your experience. Thank you for recommending NovaCare. 🩵
— The NovaCare Team
Well worth the wait!
Well, it took longer than I expected to receive the item, but each and everytime I reached out to ask about it, I got a very full and polite reply within an hour assuring me everything was ok. And it was. I now have the item and it is very well made. It came nicely packaged with good instructions. I am an analytical guy ... and I highly recommend this product. Mark Darden, Oxford NC
20 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you, Mark — this genuinely made our day. You're right that shipping took longer than we'd like, and it's something we're actively working to improve, so it means a lot that our team could keep you reassured every step of the way. We're thrilled the device arrived well-made and clearly explained, and that an analytical guy like yourself put it to the test. Thank you for recommending NovaCare. 🩵
— The NovaCare Team
Feedback
I recently wrote a negative review about the one button choking device. I was then contacted by a member of he NovaCareus team who walked me through the operation of the device, and it worked as described. Thanks for the assistance.
27 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you for updating your review — we really appreciate it. We're glad a member of our team could walk you through the device and get it working exactly as described. Your original feedback helps us support the next customer even better, so thank you for giving us the chance to make it right. 🩵
— The NovaCare Team
Delivery Issues
I had issues with my order delivery status, when I reached out to customer service I spoke with Chester and he was simply amazing! He looked into my order and delivery issues that were happening and immediately corrected the problem. Chesters's communication was timely and professional, and I am more than happy with how things were handled.
26 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you, Mark — we're so glad Chester could look into your delivery issue and get it sorted quickly. Timely, professional communication is exactly what we aim for, especially when it comes to something as important as this. We really appreciate you taking the time to share your experience. 🩵
— The NovaCare Team
After spending time researching
After spending time researching, and taking into consideration who this product will be for.
This one came out on top for my 93 year-old Mom . The assurance of having this product available and close to me when it is breakfast lunch and dinner for my mom.. just will take a huge load off. If you’re looking for a product, I suggest this exact one..
18 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you so much for sharing this — it means the world to us. Knowing NovaCare gives you peace of mind at every meal with your mom is exactly why we do what we do. You clearly did your research, and we're honored you chose us to help keep her safe. Wishing you and your mother all the best. 🩵
— The NovaCare Team
I can’t say enough good things!
I can’t say enough good things about the Novacare group. I received my device, tested it and watched the video on how to use the tube if the person is unconscious. Hopefully I will not need to use it, but I know it’s there if needed. My spouse choked in a restaurant years ago and the gentleman at the table next to us performed the Heimlich maneuver to dislodge the food piece. It was pretty scary and not sure I could have accomplished it. Hence this anti choking device.
It’s guaranteed for life but when I couldn’t find the QR code to activate the warranty on line, I emailed them. Sam promptly replied and completed it for me and sent a nice email back with tips on testing the device etc.
I’m really very impressed with the company and the device. Thank you, Sam!
17 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Thank you so much, Jane — and Sam will be so glad to hear this. What you shared is exactly why NovaCare exists: your story about the restaurant says it all. In that moment you had to rely on a stranger, and you weren't sure you could have done it yourself. That's the whole point of this device — so the next time, you're the one who's ready, not hoping someone else at the table knows what to do.
We're so glad you watched the training video and tested it — that's the best way to feel confident before you ever need it. And yes, it's guaranteed for life, so it'll be there for years to come. Hopefully you never have to use it… but if that moment ever comes, you'll be ready.
Thank you for trusting us to help keep your family safe. 🩵
— The NovaCare Team
Test the product & extremely approved
Test the product & extremely approved. I ordered one on Amazon & return it as it was like using a bathroom plunger. Many years ago I had my own child at his age of 7 chocking on a taco shell & he was panicking, I as a mom I was panicking too.Thank goodness for husband quick response but it took a lot.
Now that I’m a grandmother I ordered NovaCare choking device to have in my home for grandchildren. I never want to be in that situation again but feel relieved to have in this device around. Thank you for making a device that is quick & easy.
20 juli 2026
Svar från Novacareus
Thank you so much, Joan — this means the world to us. What you went through with your son at 7 is exactly the kind of moment no parent ever forgets, and we're so moved that you're now protecting your grandchildren with NovaCare in your home.
You said it better than we ever could: the difference between a device that actually works and one that feels like a bathroom plunger is everything in a real emergency. That's exactly why we built NovaCare to be quick, simple, and reliable — so anyone in the room can act in seconds, without the panic.
Hopefully you never need it… but now it's there, ready, for the people you love most. Thank you for trusting us to help keep your grandchildren safe. 🩵
— The NovaCare Team
It arrived in good shape
It arrived in good shape. Looks like I could use it on myself. But until I have to use it I can't say.
20 juli 2026
Chinese product
Ordered 8/3. Received 8/16. Here are a few things to consider. Tracking hid everything from country of origin until it was delivered to JFK. The packaging was not professionally sealed. The box it came in had no country of origin. Examining the packaging, the box and even the item itself it appears cheap. I venture to say this was manufactured and shipped from China. Prove me wrong.
16 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Hi Don,
Thank you for the detailed feedback — I appreciate you taking the time, and I take it seriously.
On the packaging: that's actually intentional. NovaCare is an emergency rescue device, so we keep it easy to open on purpose — in a real choking emergency, every second counts, and you shouldn't be fighting with a sealed package while someone can't breathe. It's designed to come out and be ready instantly.
And here's what I'd genuinely encourage: let the device itself prove it to you. The look is deliberately simple, but what actually matters is how it performs when it counts — and we're confident it will. Try it, test the suction, feel how it works. We hand-inspect every single unit before it ships, and we're proud of the quality that thousands of families now trust in their homes.
That's exactly why every order is backed by our 90-day guarantee — so you can put it through its paces with zero risk. If it doesn't earn your confidence, reach out at support@novacareus.com and I'll personally make it right, replacement or full refund, your choice.
I'd really like the chance to change your mind — I'm here and happy to help.
— Sam, NovaCare Customer Care
Excellent and I do mean EXCELLENT…
Excellent and I do mean EXCELLENT Customer Service!!) A*** all the way!!!!!
16 augusti 2026
Omdöme utan inbjudan
Awesome company
Awesome company, talented people and amazing crew.
Highly recommended. Pleasure to deal with.
14 augusti 2026
Omdöme utan inbjudan
Ordered on 8/23.
Ordered on 8/23.. kept getting very sketchy tracking info form this company. Several times stating waiting for customs clearance with no actual tracking to show when the order would arrive. I requested a full refund from the company and they could only offer 50% and maybe wait until the order arrived! I contacted my bank and put in a complaint about not receiving my order and was issued a full refund!
13 augusti 2026
Omdöme utan inbjudan
Svar från Novacareus
Hi Jean,
Thank you for your feedback, and I'm truly sorry your experience fell short of what we aim for. A delayed order with unclear tracking is frustrating, and that's not the standard we hold ourselves to.
I want to make sure you're fully taken care of: we've ensured you received a full refund, as any customer whose order is delayed absolutely should. Your satisfaction matters to us, and I'm sorry it took longer than it should have to reach the right outcome.
The tracking experience you mentioned is something we're actively improving, because clear and honest updates are exactly what every customer deserves. We've also reviewed this internally so we can keep raising the bar.
If you'd ever be open to giving us another chance, we'd genuinely love to show you the experience we're known for. Thank you for helping us improve.
— Sam, NovaCare Customer Care
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