Nous identified the best energy supplier. Being a typical cynic I checked what I was being offered elsewhere! The change over was easy. Although early days we’ve had no problems so far. Thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nous have potentially saved me £406 by changing my energy supplier.. I didn’t need to do anything they did everything for me.. they kept me updated and didn’t pressure me to move supplier’s until I wa... Se mer
Everything was sorted for me, great to have the option to have a part or leave it completely to the team. Was all done super fast and was very happy with how I was updated throughout the whole proce... Se mer
Excellent seamless service. So simple to set up and no issues at all with switching supplier. Would definitely recommend. Hugely reassuring to know saving are being made without impacting on an alread... Se mer
Företagsinformation
Skrivet av företaget
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Kontaktuppgifter
Farringdon, EC1R 3BW, London, Storbritannien
- support@nous.co
- nous.co
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Swapped mobile provider
Swapped mobile provider. Saved money and was straight forward as Nous took care of the process.
Hmmm Nous..
Hmmm Nous... so they have been helpful in securing deals and they have set it all up for me which was helpful... unfortunately they set up payments from the wrong bank account, having never asked what bank account I wanted my bills paid out of, causing me a major headache I've still not had time to fix. Sometimes it is hard to keep track of what they are doing and changing if I dont have time to check in. Overall, apart from the bank account screw up, I'd say it was a good service. They just need to get more input and consent from the user in order to function well

Svar från Nous
Simple and easy!
Everything done for me - super simple process. Great communication. Would recommend!
Communication is brilliant- swift and…
Communication is brilliant- swift and efficient. Some snags with two Internet providers bring switched to at once, but quickly sorted and money saved. Will use again.
Brilliant
Brilliant. Easy and smooth. Great communication and switching to new product as well as cancelling old provider :) would recommend!!
Nous sits in the background and quietly…
Nous sits in the background and quietly deals with those recurring perplexing tariff renewals that keep re-occurring. It saves a quite a bit of stress, time and money. I would recommend to anyone who is fed up with this cycle of tariff renewals.
Awful- do not use
Awful- do not use. They offered £5 for signing up. The sign up process if long and invasive including access to your email and bank account details. I completed the sign up and didn't receive the £5. I messaged them and they said the offer was withdrawn- although I can see other people received the £5 in the last 24 hours so that seems like it isn't true. I asked to make a formal complaint and thought it would actually be investigated but just received a message back saying too bad and the complaint was closed. No investigation at all.

Svar från Nous
I barely made any effort
I barely made any effort scouting for better deals - Nous found one for my energy bills, informed me, paused when instructed to, then activated it when I gave my approval. The whole process was really smooth, would definitely recommend.
Super quick service and prompt at…
Super quick service and prompt at answering any questions
Nous sorted an energy switch for me…
Nous sorted an energy switch for me without me having to do anything other than approve it. Moved to a new tariff saving me money 👍
It's been easy to get savings with…
It's been easy to get savings with Nous. Expert help with any queries I had. No pressure . All in all, a good experience
Really simple with impressive cash back…
Really simple with impressive cash back and Savings to be made. Doesn’t make sense NOT to try it! Love to hassle free process and options to be more or less involved in the decisions.
Great experience
Great experience. Easy instructions and replied to any questions immediately. Switch was so easy. Highly recommend
Have save a lot on bills and not had to…
Have save a lot on bills and not had to do anything amazing customer service when I have questions 10/10
It was recommended to me
It was recommended to me, so thought I'd try and straight away my electricity supplier was changed and I'm saving over £300. I didn't have to do a thing, Nous did everything for me.
I'll definitely recommend them
A very helpful service!
A very helpful service which help me find cheaper deals on energy, my mobile and broadband. With the cost of everything rising, this app is something I would definitely recommend to people to use.
Very easy to switch and seems to have…
Very easy to switch and seems to have saved money!
Very easy to use
Very easy to use
Would have been useful to know about one month premium service being free for first month as I thought I’d entered a paid subscription.
Also, once I’d committed to the deal, my monthly payment increased by £30! And I was expecting a drop of a similar amount so don’t know what happened there

Svar från Nous
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







