Not Swiss Cheese Omdömen 

I liked the look and feel of the latex pillow and I'm very impressed with the build quality of the product, it's worth the price.

I am impressed with the overall feel and quality of this product. The design is pratical, and the material feels well suited for everyday use. It is important to find bedding that marches your personal preferences, and this option has been a positive choice for me.

Happy with the Talalay pillow
worth every quid - took a bit of time getting used but once I settled in, cant sleep without it now.

I ordered a Talalay Latex Pillow on 29 September. The pillow itself is clearly well-made but unfortunately, the shape doesn't suit my sleeping posture.
I emailed customer service on 8 October to request return instructions and a refund—well within the 14-day statutory cancellation period. Having received no reply after several days, I submitted a request via their online contact form and sent a follow-up email. Nearly a week later, I have still had no response whatsoever.
It is disappointing that a company selling premium products seems to lack basic customer support when an order needs to be returned.
I hope someone from Not Swiss Cheese sees this review and reaches out promptly to issue the return details.

Great supplier of great pillows for a great sleep.
Thanks.

Compared with my previous foam topper, this latex one feels more responsive and less "stuck". Getting out of bed is easier.

I appreciate that the product pages explain the difference between Dunlop and Talalay. It helped me pick the right firmness for my weight.

The mattress edge does not collapse when I sit to put on shoes. That was a pleasant surprise for a bed-in-a-box style product.

Bought a Dunlop latex topper to soften a firm mattress. After two weeks it still feels supportive but adds enough cushion for my hips. The cover is simple but breathable

Ordered a Talalay medium pillow from Not Swiss Cheese. The loft felt just right for side sleeping and the latex bounce helped me change position easily. Delivery took about a week and the packaging was compact.

Ordered the Dunlop firm pillow as I have been regularly waking up with a cricked neck and pain the day after for weeks now. I was worried it might be too firm but am a side/back sleeper so trusted the company advice thst this was the best type for me. I have had the pillow 6 weeks now and it has transformed my life. I havent had a cricked neck once and I have slept so much better. The pillow arrived within 2 days, there was no smell to it and from the first night it was such an improvement. I was surprised but really pleased that it was so good. 5 stars from me.

I’ve tried memory foam, feather, and cheap latex before, but this Not Swiss Cheese Talalay pillow is on another level. It keeps its shape, doesn’t flatten by morning, and my partner says I snore less now (probably because my airway is better aligned). A bit pricey, but I’d rather invest once than replace a pillow every year.

Das Produkt selbst ist in Ordnung und kann grundsätzlich weiterempfohlen werden. Allerdings ist die Lieferzeit von vier Wochen, verbunden mit einer lange Zeit ungewissen Zustellung, völlig enttäuschend. Die durch Amazon verursachte Verzögerung hat für erheblichen Frust gesorgt und trübt den insgesamt positiven Eindruck vom Produkt deutlich. Bei einer derart langen und unzuverlässigen Lieferzeit sollte man sich gut überlegen, ob man bestellt.

I ordered the Talalay medium-firm pillow after months of waking up with a stiff neck. Within a week I noticed a real difference—my head stays supported but it doesn’t feel like a brick. The cover is soft and breathable, and I haven’t had that “hot pillow” feeling at all. Delivery took about 5 days, which was fine for me. Worth the price if you care about sleep quality.

Upgraded from a cheap supermarket pillow and the difference is obvious. My neck feels more supported, and I don’t have to keep fluffing it during the night. It did have a slight rubbery smell at first, but that faded after airing it out for a day. Only reason it’s not 5 stars is the price—it’s an investment, but so far it feels like a good one.

Bought the latex pillow from Not Swiss Cheese recently and have been using it for a few weeks now. Honestly love the purchase! It has good support but doesn't feel rock hard, and it doesn't flatten out like regular pillows. The quality for the price is extremely nice.

Overall very happy with the purchase and would totally recommend!

I ordered a white talalay latex foam pillow through Amazon, and I received the shipment on time, and the pillow takes a couple of days of breaking into, but it has been great for my neck, I have severely thin discs on my neck and this has provided excellent support.

Impossible to speak to customer service.
Order was delivered

I ordered a pillow on June 12th, which was apparently dispatched by Royal Mail on June 13th. When it didn’t arrive after a couple of weeks, I left numerous voicemails on a landline and mobile - but received no reply. I also left messages on the company website, as well as texting and emailing, but still had zero response. Eventually I got my money back through chargeback with my credit card company. Today - 38 days after placing my order, I received a Shopify message saying my pillow had been delivered. There’s no sign of it anywhere on the property 🤷‍♀️Royal Mail tracking showed ‘proof of delivery’ - a photo supposedly of my parcel sitting among other parcels in what looked like a sorting office - definitely NOT my house!! Luckily I screenshot this ‘proof of delivery’ image, as minutes later the tracking said it had been removed 🤔 I’m not sure who is worse - Not Swiss Cheese for not responding to my numerous messages, or Royal Mail for failing to deliver my parcel to my address. I would not order from this company ever again!!