I found the brushes I needed with the end fittings I required. They work well. I'm still working the brand-new stiffness out of the 10 incher but it's cleaning the chimney so much cleaner than the sm... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I started using Super Cedar Firestarters a few years ago and really like them because they light quickly, and get a good fire going quickly. I found them online through Northline Express. Northline Ex... Se mer
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Thankfully I returned the smaller fireplace blower because it looks like they sent me a prior return. There were no instructions in the box & it definitely looked like the parts were all just thrown... Se mer
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I use this hearth & stove cleaner every day to dampen a paper towel with it and dip it in fine ash from my wood burning fireplace to clean the ceramic glass on the doors. Vcombination works perfectly!... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
We offer top quality indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!
Kontaktuppgifter
Westinghouse Drive 1000, 15672, New Stanton, USA
- support@onlinestores.com
- northlineexpress.com
4,0
Bra
11 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery and expert help.
30 januari 2025
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Fireplace heater…
I ordered an expensive fireplace heater and didn't quite perform as well as I expected. So I returned product within the guidelines posted on the website. Never received a refund in a timely manner. I had to call Customer Service 5 times to followup on refund. Seemed like the return was "forgotten" if I didn't keep calling. Four weeks later, I finally received a refund. Customer Service Reps were super friendly and I liked talking to them all. But I wish there was more attention taken to the refund.
13 januari 2025
Svar från northlineexpress.com
Dear Jeffrey W, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at fireplaceorders@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Great Customer Service
Great Customer Service
Thanks to Customer Service for lettin me know that some pieces that I paid were not compatible, so they help me up with the cancelation of that product and made the refund. I wouldn't notice at any point. So they were very helpful. Thanks!
29 januari 2025
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
The lady I talked to multiple times was…
The lady I talked to multiple times was very patient and helpful every time. And she just picked up the phone when I called, no automated messaging for 3 minutes.
16 januari 2025
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Great delivery and easy installation.
Product was delivered in a timely manner, packaged very well. The installation went very well.
13 november 2024
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Wrong item,returned it ,haven't gotten…
Wrong item,returned it ,haven't gotten my refund,someone called it had been returned to address,
16 januari 2025
Svar från northlineexpress.com
Thank you for your feedback. We understand how frustrating that must have been, and will look into this issue and address internally. We have reached out and left voice message.
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Very sastisfied
I was pleased with the product. Ordering online was simple, the product arrived when promised, and is of good quality. I will recommend Northline to anyone needing their products.
14 januari 2025
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
I liked how your staff took the time…
I liked how your staff took the time from start to the end. my order fixed good.
13 januari 2025
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Great transaction...👍
Great transaction. Right product right price speedy delivery. Thanks 👍
28 januari 2025
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Svar från northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Waste of Money
Waste of Money ! Ready carefully as the picture is not even close to product Made of thin Muffler Tubing Can’t keep a hot enough fire on it to make heat Afraid to burn it into Warmed room better without this unit Don’t expect to receive in 4-5 business days
26 januari 2025
Svar från northlineexpress.com
Thank you for your feedback. We understand how frustrating that must have been, and will look into this issue and address internally.
Inconsistent product description
Inconsistent product description, inflated pricing, spotty customer service.
11 januari 2025
Svar från northlineexpress.com
Thank you for your feedback. We understand how frustrating that must have been, and will look into this issue and address internally.
Boxes were left at the entrance of my…
Boxes were left at the entrance of my plowed driveway in the snow.
23 januari 2025
Svar från northlineexpress.com
Thank you for your feedback. We understand how frustrating that must have been, and will look into this issue and address with the shipping carrier
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.