Noobru.com Omdömen 

2 278
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TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Here’s what I don’t understand … I’ve been using Reservatrol now for quite a while. I have no idea if it’s actually effective because I’m taking it as a precaution to protect my heart! BUT … Noobru is... Se mer

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Betygsatt 5 av 5 stjärnor

The first drink supplement I've had that actually tastes nice! A few days in already had noticed a difference in memory, also I haven't had brain fog since I've been drinking this (and I'd had brai... Se mer

Betygsatt 2 av 5 stjärnor

I have been using this product for three months and do not see any improvement in my memory or my energy level, none. And for $107 for a three month shipment I’m just not sure it’s a good investment... Se mer

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Betygsatt 5 av 5 stjärnor

I have tried most of the Brain food supplements out there and I can honestly say, these Noobru people have really found something. I tried for 6 months, then stopped and tried another product and clea... Se mer

Företagsinformation

  1. Butik med vitaminer och tillskott

Skrivet av företaget

Noobru™ was the brainchild of serial entrepreneur and bio-hacking enthusiast Martyn Cook. After years of using various supplements, Martyn became sick of downing countless capsules each day just to achieve his ultimate stack. He hated that the process was unenjoyable - especially when the effects weren't. It didn't feel right. After all, we take tablets when we're sick right? Not when we're healthy! There had to be a better way. A simpler, more enjoyable one. That's how Noobru™ was born. After months of testing, tasting and trialling - our stack was created, in a tasty powdered form - to allow you to simply add to water and drink! Say goodbye to forcing down 10 battery sized capsules 3 times a day! Everything you need is in one serving of Noobru™.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

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4,1

Alla omdömen

(2 278)

143 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The first drink supplement I've had…

The first drink supplement I've had that actually tastes nice! A few days in already had noticed a difference in memory, also I haven't had brain fog since I've been drinking this (and I'd had brain fog for a long while)! Great product.

(Also team are very prompt & kind!)

30 juni 2026
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Betygsatt 5 av 5 stjärnor

I was diagnosed with early onset…

I was diagnosed with early onset Alzheimer’s in 2023 but I had it since 2021 but they lost my files for 2 years (Covid hit)so I was called back in 2023 and told I had Alzheimer’s I was mortified any way I thought to myself there must be something I can do and sitting on my bum and doing nothing it was not a option so I went on the internet and came across Noobru and just something about Noobru presentation that clicked so between Jesus and Noobru we took it on and after 2 weeks I felt more energy lifted in myself hey and it didn’t taste bad either the staff was very pleasant answered all my questions I had so I started my journey with Noobru after 2 years I had a follow up appointment which went to Chloe the lady I saw when I was given the Alzheimer’s outlook,
Sat with a bit of a open mouth she couldn’t believe how well I looked the way I came across I told her I felt fine lost the odd word now and again but I was 78 and I told her about Noobru she said she was going to look into the company up I told well she could because I felt well I certainly was no worse for starting Noobru I felt better clearer minded and I wasn’t about to give up
I know people have to make there minds up but please don’t just sit down I would never be without Noobru now because I truly believe it ,many people have said to me are you sure you have Alzheimer’s and sometimes I wonder
What have you to loose it is the first thing I do every morning,I’m not telling you must use it
But buy trying it see if you have the same results and I not saying it will work on you but for me it believe it is working
I thank Noobru every night for another day lived in comfort and not what this illness brings
Talk to the staff they don’t mind talking with you no pressure from them and to the Noobru staff thanks for my bottle which is under way
Keep going guys you do a wonderful job

26 september 2025
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Betygsatt 5 av 5 stjärnor

A Great Experience with Noobru!

I have tried most of the Brain food supplements out there and I can honestly say, these Noobru people have really found something. I tried for 6 months, then stopped and tried another product and clearly there was a difference. There is no buzz feeling or wired up with caffeine with this product. Just a pleasant upgrade to your brain with no side affects. Short term and long term memory both improved. This is truly a Great product. Thanks Noobru staff. 5 Stars and 5 Atta-Boys

25 augusti 2026
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Betygsatt 5 av 5 stjärnor

Noobru is top of the class !!

I'm now at the age of ninety, but thanks to Noobru I read the Daily Mail end to end, I solve the maths questions on Facebook, and I'm in the process of writing a thesis. I recommend Noobru to my friends and I hope for their sake they take my advice. I'm pleased to say I also love the taste of Noobru.

25 augusti 2026
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Betygsatt 5 av 5 stjärnor

NooBru Advantage

I’ve been taking NooBru Advantage for several months now, because I have ADHD. It’s made a difference in my focus, clarity of thought, and ability to remember more things.

25 augusti 2026
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Betygsatt 1 av 5 stjärnor

IT IS SO DIFFICULT IF NOT IMPOSSIBLE TO…

IT IS SO DIFFICULT IF NOT IMPOSSIBLE TO ORDER WHAT YOU NEED. IT MAKES YOU ORDER MORE, AND THERE IS NO WAY YOU CAN BACK OUT. I'M VERY UPSET THAT NOOBRU MADE ME SPENT MORE THAN $300. WHEN I ONLY WANT TO TRY IT.

23 augusti 2026
Omdöme utan inbjudan
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Svar från Noobru.com

Hi Rocio,

I am so sorry your ordering experience with us was made so difficult. It's not OK for you to have come away from our website feeling this way, but please do not worry - we will be able to help you with this.

There's most certainly never an obligation for you to buy more than what you initially add to your basket. Like most online retailers, there are options to add additional products into your basket if the offer is something you like the look of. It is absolutely not mandatory to do so and you can skip past these offers!

Equally, if you catch your order before it leaves the warehouse, we will have no issues adjusting your order to the exact specifications you want. It really is no issue at all.

We don't have access to your details on Trustpilot, so we'd very much appreciate it if you could reach out via phone or email to our helpful team - we'll do what we can to make things right (hello@noobru.com).

Looking forward to speaking soon!

The Noobru Team

Betygsatt 1 av 5 stjärnor

Disappointing experience from start to finish

My experience with Noobru has been negative at almost every stage.

The first issue was the ordering process. After placing my order, I was bombarded with prompts encouraging me to increase my order value. Even after my purchase was confirmed, I continued receiving "last chance" emails urging me to spend more. It felt more like booking a low-cost flight than buying a premium wellness product. It was excessive and off-putting.

Noobru also advertises fast-tracked shipping in Europe. However, after seven days there was still no update on my order. I contacted customer service and was told it had shipped, despite my online order page showing no shipment or tracking information whatsoever.

Another week passed with no delivery and still no update online. In the meantime I contacted customer service several more times and received no response. What frustrated me most was that Noobru seemed very efficient at sending marketing emails encouraging me to spend more money, yet couldn't provide basic communication about an order I had already paid for.

It was only after I informed them that I intended to reverse the payment through PayPal that I finally received a reply asking me to wait longer. My online account still showed no indication that the order had been dispatched, but I decided to give them the benefit of the doubt. The customer support agent finally sent me a tracking link the day after the goods had already been delivered!

Eventually, the products did arrive and I was extremely disappointed again.

Around two-thirds of the sachets are unusable because the powder has clumped into hard lumps that simply won't dissolve in water. For a premium-priced product, this level of quality control is unacceptable.

The remaining sachets that were usable have had none of the advertised effects.

One final concern relates to the checkout process. I deliberately selected the "pay once" option rather than a subscription. However, when I was preparing to dispute the payment through PayPal, I discovered that a subscription had somehow been activated on my account. I was genuinely shocked and immediately cancelled it. Whether this was an error or not, it significantly undermined my confidence in the company.

Overall, my experience was one of aggressive upselling, poor communication, disappointing product quality, and questionable subscription practices. I cannot recommend Noobru.

7 juni 2026
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Svar från Noobru.com

Hi Joan,

First of all, a huge apology in the slight delay getting back to you. We try to get a response over as soon as possible, but we can also see that you were in contact with our service team too. I totally understand you've felt the journey with us has been difficult from start to finish, which is obviously a massive shame and something we're very sorry about.

Shipping through the EU recently became a little trickier due to a sudden regulation change that set delivery timelines back - not only this, but looking at your account it seems the tracking was delayed in being sent to you affecting visibility. This is something we're taking away and looking to work on avoiding next time, but I completely understand how that will have affected your time with us.

The "clumps", or clumping of the product isn't anything to worry about, although I totally understand it may have an impact on the consistency of the drink and why you would have had reservations around the product after seeing this. Whilst it's safe, and the functionality and effectiveness of the product remains, it will be more challenging to dissolve completely (you'll need to give it a really good mix). Clumping can occur when the sachets are stored in environments that are hot or humid, and at times can be affected by transportation too.

We're always happy to replace any products you're not satisfied with, but I appreciate you may be happier with how things have been left at this stage.

Subscriptions are never activated without the customer choosing the subscribe and save option at checkout - we have zero functionality for signing customers up to subscriptions without their permission and is never something we'd do.

If there is anything else we can do to try and turn this situation around for you, please don't hesitate in dropping us an email on hello@noobru.com - I appreciate you have already conversed with our service team, but if there is any stone we've left unturned, please let us know.

The Noobru Team

Betygsatt 1 av 5 stjärnor

Horrible! Stay away!

The product is great!! Although the customer service is terrible. Had several packages sent to me that I did not order. Returned them and cannot get a credit. It's been a month. I would stay away. They do not stand by their words.

29 juni 2026
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Svar från Noobru.com

Hi Lisa,

First of all, a huge thank you for leaving your feedback. It's such a shame to see us miss the mark, especially when it comes to the level of service we've given you.

Just to confirm, the items you received were ordered and confirmed at checkout, but we offer a full money back guarantee on any items sent back to us within 90 days of purchase.

In terms of returns, we have to wait for confirmation from our warehouse that the return is with us, and the contents have been verified and checked over. This can take a little while, but we'd never want to keep you waiting too long. We're very sorry if it has.

We're going to reach back out directly as we can see you've been in touch already, but we're hoping we might be able to work on a resolution for you.

Please keep an eye on your emails over the next few days.

The Noobru Team

Betygsatt 5 av 5 stjärnor

Better than Prevagen


Better than Prevagen

Used Prevagen for over a year and then found Noobru Advantage, my wife has been on it for about 4 weeks now and we are starting to see a difference in her cognitive condition. I can now tell her appointment dates and she is starting to remember. We will continue to use as directed and at the present rate of improvement should see more and better results.
Have already recommended it to a friend as his wife has the same problem.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I returned this product for a refund…

I returned this product for a refund through UPS. The tracking number shows it was returned to Noobru but Olga, the so called customer service 🙄 rep, said she could not verify it was returned even though the UPS tracking number was provided to her. She never provided me with a return label or RMA. Olga continued to give me the runaround until she just told me they were keeping my money, over $100, and the Noobru that was returned. What a scam. The product and the customer support is so bogus.

The product was returned to the return address on the package. They say they don't know that address? That it isn't associated with their business? Just another scam story.

I have an email from Olga confirming this was returned to the Noobru facility in New Jersey. Perhaps they shouldn't use this return address on the package if they can't keep track of their inventory.

In any case, after 6 months of Noobru dropping the ball and reading other reviews where it sounds like they take advantage of senior citizens, I have had it with Noobru. 😥

5 juni 2026
Omdöme utan inbjudan
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Svar från Noobru.com

Hi Carol,

First of all, thank you so much for leaving us some feedback. Genuinely, we really do appreciate it as it gives the opportunity to talk to your experience directly, and hopefully put things back on the right tracks!

It looks like the product you returned was to an address not associated with Noobru, and we're not too sure where this address came from. We normally share a specific return address prior to having the order sent back when asked, ensuring the address is clear as well as providing as many instructions as we can to ensure a successful return. It looks like the order has been returned to a completely different address in New Jersey. There is not a Noobru warehouse presence in New Jersey, nor has there ever been. Yes, we can confirm it was returned somewhere in New Jersey, but it was not returned to us so we have no way of verifying what it was that was actually sent. I'm really sorry about this! If you could share with us what the address stated by email, and where exactly this address was located on the packaging, that would be helpful.

Our return policy is laid out really clearly on our website here, and we're quite confident we've followed this policy where possible: https://noobru.com/policies/refund-policy

It would be great to try and resolve things with you directly but our hands are a little tied whilst your bank dispute is in progress. We're keen to try and find a way to move forward, as it's a real shame the situation has played out the way it has. We want to do our best to leave you in a happy place.

The Noobru Team

Betygsatt 3 av 5 stjärnor

Here’s what I don’t understand …

Here’s what I don’t understand … I’ve been using Reservatrol now for quite a while. I have no idea if it’s actually effective because I’m taking it as a precaution to protect my heart! BUT … Noobru is an expensive product and it encourages you to buy 3 months worth which is actually 3 packs of 20 sachets … that’s 60 ??? … how is that 3 months worth????? It’s 2 MONTHS WORTH WHICH MAKES IT LUDICROUSLY EXPENSIVE!!! BE CAREFUL! Am now going to research Reservatrol and find another provider! I’m disappointed, Noobru!

19 maj 2026
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Svar från Noobru.com

Hi Genevieve,

First of all, thank you so much for leaving us a review and for sharing your experience - genuinely.

It's such a shame we didn't get a chance to explain the situation before it got to this stage, but hopefully we can alleviate some of the concerns. I would understand, and of course you're more than entitled to try out other brands if you wish. We do genuinely believe our formulation is one of the best out there however.

Whilst the website may default to a "3 month supply" initially, please know that this is purely because it's the most popular option for our customers. There's never a necessity to order a particular quantity. You have complete freedom and control.

There's a specific reason for the 20 sachets within a month, and it's down to using Nootropics effectively.

Our formula contains a synergistic blend of potent nootropics, and some of them your body will become more and more resilient to if you take them continuously without a break. Our Resveratrol product has 7 specific Nootropic ingredients, one of which being 1000mg of Resveratrol itself.

In order to keep getting the maximum benefit, we recommend to take Noobru 5 days on, 2 days off.

The days off don’t need to be consecutive, although many of our customers find it’s good to take Noobru on weekdays and take the weekends off, for example.

We've also included a little information on why 20 sachets is a month on our FAQs: https://noobru.com/pages/faq

We're really sorry we've disappointed you Genevieve, but hopefully the explaination helps. If there's anything else we can do to help, don't be afraid to email us on hello@noobru.com and we'll what we can.

The Noobru Team

Betygsatt 1 av 5 stjärnor

I ordered Noobru Advantage on 18 March…

I ordered Noobru Advantage on 18 March . You have had £104 from me. No sign of the order. Many apologetic emails. Not interested. Want my order.
I live in Hungary. Order No. 3185815
Have since heard from Olga with a tracking link.....thankyou, she deserves a medal.....although the parcel is not yet in transit.
It is now 29 March....and still the product is not in transit. I am disgusted with this lack of service.

26 mars 2026
Omdöme utan inbjudan
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Svar från Noobru.com

Hi Kate,

Thanks so much for your feedback, although it's a real shame we've somewhat missed the mark for you.

We've been in touch with you just recently and we believe we've managed to sort things out, it looks like there was a delay in the tracking email being sent to you but we should have shared this with you now.

Hopefully we've managed to ensure everything is now to your liking, but if there's anything else we can do at all please just get back in touch to let us know.

Kind regards,

The Noobru Team

Betygsatt 5 av 5 stjärnor

Better clarity, better sleep...

I compare using Nubroo to that feeling when you put your glasses on after just having cleaned them! Like a realisation that things are just brighter and clearer. My energy is good, sleep soundly and don't get mid afternoon slumps. At 55, happy with that!

10 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Noobru for mam


Dear Chris,

Best drink for my mam
My mam has been using the noobru advantage drink for a few weeks now and I can already see the difference she is getting old and was starting to lose her memory and has signs of early on set dementia I moved in with her to give her full time care a few years ago but I mean it this miracle drink is working for her she's more alert in the mornings the conversations are more fluid and she is not getting muddled as often so thankyou noobru godbless ..Chris and Patricia (my mam) from Dublin Ireland ❤️

12 februari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Much too expensive for a product that has provided no benefit

I have been using this product for three months and do not see any improvement in my memory or my energy level, none. And for $107 for a three month shipment I’m just not sure it’s a good investment of my cash.
Also, over the last few weeks as my supply was getting lower, I’ve been getting reminder emails about ordering more supplies way too often! Multiple emails per week, even though I was on a subscription renewal. Not happy about that either.

28 februari 2026
Omdöme utan inbjudan
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Svar från Noobru.com

Hi PJ,

Thank you so much for leaving us a review, although it's a huge shame to see there's areas we've let you down on...

It would be great to have a bit more of a conversation around your experience with using Noobru, like your routine and daily structure, as there may be some work we can do around getting much more out of the active ingredients. We've requested more information, so if you wouldn't mind responding to this we'll see what we can do for you.

In terms of the reminder emails, that's incredibly helpful to hear - we're always looking to improve the customer experience, so knowing where we've gone wrong gives us a nudge in the right direction. You certainly shouldn't have received multiple emails within the week, so we'll look to try and tweak this moving forward.

I'm so sorry your first experience with us was a little way off where we'd both like it to be, but I'm optimistic we can really get things back on track in the near future!

Looking forward to hearing from you soon.

The Noobru Team

Betygsatt 1 av 5 stjärnor

Beware of subscriptions

We ordered noobru and the first shipment was okay. So the second time we ordered it the powder in the packets was all clumped and we couldn’t pour it out. I called customer service and they told me to sort out the two hundred packets I had ordered and return the defective ones. I told them I would not take the time to go through all the packets so I did return them for a refund. I just was charged another $200 and they shipped me 200 more packets that I did not order. I had cancelled my auto refill when I spoke with their customer service but they refilled it anyway.? I do not like companies where the ordering defaults to a subscription and you have to jump through hoops to cancel it.

30 januari 2026
Omdöme utan inbjudan
Logotyp för Noobru.com

Svar från Noobru.com

Hi Paul,

First of all, thanks so much for reaching out and for highlighting the issues with your subscription and original order. It's such a shame we were so far off the mark, but hopefully after having spoken to us things are now settled and resolved for you!

Just to be clear, I'm pleased we were able to organise the return of the original order, it certainly sounds like this was the right resolution for you in the end. We did want to offer a replacement for anything you felt wasn't up to scratch to make up for the original issue, but I can see why this didn't work for you.

In terms of your subscription renewing, there is two things going on here:

- We cannot see any previous communication referencing or requesting a subscription cancellation. We would always follow through with a cancellation request if we're asked, but there's multiple options you have to take advantage of including a pause or a reduction in quantity. From the looks of it, you set yourself up for a subscription that renewed once every 3 months, and this is what happened on the second order.

- We absolutely do not try to make managing your subscription difficult. We've dedicated an entire management portal to adjusting your subscription on our website: www.noobru.com

If there is anything that we can clarify at all on managing your subscription (which now looks to have been cancelled), please don't hesitate to reach out and ask. It would genuinely never be an inconvenience or an issue.

We do hope to one day see you return, but if there's anything else we can do you know where to find us!

The Noobru Team

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