Nassau Financial Group Omdömen 10 230

Brenda was friendly, knowledgeable and professional. Clearing up the "lost" Payment Due Notice was handled easily and quickly.

Elizabeth was very helpful with ideas and procedures.

I received a callback from Elizabeth after a relatively short wait time. She was exceptionally helpful by aiding me in getting the proper form needed for processing my policy as well as how to deal with it. The service was cheerful and prompt.

Having an Employee like Debbie D, Very Informative, Very Polite.
Dominick J Testa--Thank You Debbie D

Laurie,
Is absolutely outstanding.
Her diligence and caring for what she does and consistently over the past decade plus accentuates how exceptional she is and always a key foundation for the Nassau companies.
Laurie is truly Exceptional.

Dawn was very helpful and looked up my policy account numbers. I needed to make address change from Florida to my Massachusetts address.
I appreciated her help!

I called for information on my accounts, spoke to Mary Grace who toke my info and explained everything to me, she was professional,polite, and very courteous, I was very pleased how she performed and handled everything, I have been very pleased with all of your agents every time I call.

All the representatives were cordial and professional. They were knowledgeable, and they would transfer me to another agent if they couldn’t help me.

The representatives that I dealt with were so polite, pleasant, knowledgeable, and helpful I was very pleased with the service they provided.

Rep was very kind patient and understanding. She walked me through the paperwork in detail every step. So thankful she is the one that answered.

I,didn't, like that I ask them to unlined the paper that I needed to sign but they sent me a new pack of forms that I had all have feel out. I have call them three or four times to ask was there any thing else that I needed to do but I still don,t, have the money in my account yet.

rep was knowledgeable and could ind my information quickly.

I received a call back fairly quickly and Dawn, the rep, was able to address my concerns, both the one I called about as well as one I had submitted as an online request. In addition, Dawn was able to assist my wife, who was on the line, and address her requests.

It was so nice to speak with a human! Katie was awesome, very pleasant, efficient, helpful. With so much on my plate struggling for human help with other companys, medical insurances and government. Katie took this one item off my plate with so much ease and reassurance . As small as this was, it was the one item out the 5 I have on my plate that got accomplished today. THANK YOU!!!

Dawn H. was super helpful and pleasant.

I WANT TO THANK CATHY L SHE WAS VERY HELPFUL AND TOOK HER TIME TO EXPLAN EVERY DETAIL AND WALKED ME THROUGH FILLING THE NESSERY FORMS OUT CATHY L TOOK HER TIME AND DID NOT RUSH ME

Dawn was very friendly, professional & courteous. Answered all my questions!

My rep was very knowledgeable and was able to calculate different scenarios for different options for me. Her suggestions were succinct and intelligent. She did a great job for me and I really appreciate her efforts on my behalf. Thank you.

I am dealing with a trust and death of a brother who has a policy with Nassau. It takes a lot of time contacting those who may have provided policies. Nassau has been easy to contact and they sent me information to be filled out. Now I wait till their legal team looks over the claim.

I received answers to my questions. The wait time to talk to a customer rep was not as long as the day before. I am thankful for English speaking people with no heavy accent that are easy to understand.