An excellent team and wonderful service. I encountered an issue with several memory cards after purchasing a Nextbase product, and the team helped me identify and resolve the problem. I would defini... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... Se mer
Företaget har svarat
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... Se mer
Företaget har svarat
I needed a micro 2 piggyback fuse connector, ordered on a Monday, arrived on Wednesday. At £5 including postage I thought was reasonable. I noticed that if you buy a hardwired kit from Halfords and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Kontaktuppgifter
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , Storbritannien
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
4,7
Utmärkt
343 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, had a slight problem with delivery when ordering (my mistake). Contacted the aftersales and the problem was rectified immediatley.
29 augusti 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Replacement rear view camera
Following problems with the rear view camera (approx. 3 years old) and contacting Nextbase their diagnosis of the problem was correct and the new camera works perfectly. Apparently rear view cameras fitted to hatchbacks can cause a problem since every time the 'boot lid' is opened the cable attached to the camera moves and eventually the connections to the camera becomes damaged. The solution is to make sure the cable is secured to the 'boot lid' frame so the any cable movement does not affect the cables connection to the camera.
It would be a good idea if instructions to this effect were included with the camera.
29 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Fantastic customer service from Eloise
Fantastic customer service from Eloise. Really went above and beyond in helping me sort out a few issues I had and finding the right equipment I needed. Always prompt in responding and very polite. A real asset to the company.
4 augusti 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for your kind comments. I'm happy that I could help.
Feel free to contact me via the below link if there is anything else I can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
422gw Replacement battery
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done.
Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto circuit boards. It is very straight forward to do though watch brief tutorial on you tube 1st.
Good Comms from seller.!!!
14 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Good service on part ordering
Easy to find and order the part on the website - arrived within 2-3 days. A shame that the part that held the dashcam to the windscreen only lasted 6 months and needed replacement.
14 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with your item and the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Windscreen attachment pad
Disappointed that the windscreen attachment sticky pad lasted less than a year and the replacement is very expensive for what it is. Replacement arrived as promised and hopefully this one will last longer.
13 augusti 2022
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave your review and I'm very sorry to hear that the sticky pad lost its adhesion.
If your camera was within 12 months of the purchase date and you could provide us with your proof of purchase (receipt), we could have provided a replacement piece free of charge. Did you contact us to advise us of the problem?
Kind Regards,
Eloise
Brilliant item quick delivery very good…
Brilliant item quick delivery very good price.
13 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
I'm asked to write a review
I'm asked to write a review. So I gave a 3star. Why because I never give 5 atars. No company is worth it. The service was efficient nothing out of the ordinary as far as I'm concerned. Therefore the 3star is appropriate
13 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
I had a problem with the suction pad…
I had a problem with the suction pad that sticks the dash cam to the windscreen, I ordered another one and it arrived quickly,thanks.
13 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with your item and the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Standard UK delivery can take between 3-5 working days from the date of order. I can see from your order details that the order was placed on Friday evening and delivered yesterday. Therefore, delivery was made within 3 working days.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Very helpful and swift
Very helpful and swift.
However was promised two pads but only one sent
3 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your feedback.
I'm very sorry to hear that only 1 x replacement sticky pad was sent out to you. I've arranged for another to be sent out by post today.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Purchased a front and back camera for…
Purchased a front and back camera for my Subaru Outback and 3 weeks later my car was totaled in a accident. I reached out to nextbase via email and within a reasonable amount of time, I was contacted by nextbase. They were sympathetic and allowed me the opportunity to purchase just what I needed to get my cameras back up and rolling. I was able to purchase just the rear camera mount and wiring for roughly $40. Had I not contacted nextbase, I would have had to purchase another rear camera, which comes with a wiring hand mount for $100. You guys and ladies are the best.
2 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Great customer service
I had an out of warranty issue with the windshield attachment and customer service went beyond my expectations to help me with my problem.
Thanks so much for your help Eloise was superb!!!
1 augusti 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Nice to order just the part needed…
Nice to order just the part needed (suction cup) to repair the dashcam, rather than the much more expensive unit complete with Mag mount.
1 augusti 2022
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We really appreciate it.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Fantastic customer service had an issue…
Fantastic customer service had an issue with my order and it the matter was looked into and resolved very quickly
27 juli 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Wonderful customer service
Wonderful customer service! Replied straight away to our enquiry and have replaced a part we had lost quickly and efficiently. We now have very happy children who can watch their dvds in the car again.
Thank you so much
19 juli 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.