An excellent team and wonderful service. I encountered an issue with several memory cards after purchasing a Nextbase product, and the team helped me identify and resolve the problem. I would defini... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... Se mer
Företaget har svarat
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... Se mer
Företaget har svarat
I needed a micro 2 piggyback fuse connector, ordered on a Monday, arrived on Wednesday. At £5 including postage I thought was reasonable. I noticed that if you buy a hardwired kit from Halfords and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Kontaktuppgifter
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , Storbritannien
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
4,7
Utmärkt
343 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Windscreen mount for dashcam
Exact part required was delivered. Overpriced, though less expensive than anything else available. Overall, very pleased
1 oktober 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Very helpful customer service
Very helpful customer service. Needed replacement battery for camera. Received link and ordered on line. Delivered following day and now fitted and camera back in full working order.
30 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We are very pleased to hear that you are happy with the delivery turnaround and the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Truly excellent service
Truly excellent service. Next day delivery.
Also, Nextbase voluntarily refunded £5.00 due to the purchase being 'bundled'.
16 september 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Excellent service.
10 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Great service and camera dock for…
Great service and camera dock for dash-cam works far better than the stick-on version
29 augusti 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Slow delivery
I needed a replacement sucker cup, as the original one became wobbly on the fitting and finally broke!
I saw cheaper generic ones available online, but was doubtful in case they were not of equal quality to Nextbase products.
I received an email from Nextbase to review my experience, unfortunately the review request arrived well before the suction cup did, so hence 4 stars.
9 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Great service
Ordered parts for my motorhome. They arrived safely next day and were perfect. Thank you
1 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We are very pleased to hear that you are happy with the delivery turnaround.
If you require any technical assistance with your camera, you can contact the Technical Support Team at support@nextbase.com who will be happy to help.
All the best,
Eloise
Replacement parts car changed
The parts ordered were dispatched in a timely fashion and were just as described.
My only comment would be the prices
9 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Motorhome fitting problem with night blinds.
I needed advice on the placement of my Nextbase 322GW in our motorhome which is fitted with windscreen night blinds. Eloise was very quick to respond with a suggestion to solve my problem. Excellent service no complaints here!!
12 september 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
I have all the parts for setting up my…
I have all the parts for setting up my rear view camera but being nonIT I’ll cheat and take it to Halford.
13 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Dashcam Schaumstoff Kleber
Habe neue kleber für die Windschutzscheibe benötigt. Da ich nirgendwo die passenden kleber gefunden habe habe ich hier welche bestellt. 11 Euro umgerechnet von Pfund auf Euro musste ich zahlen. Der Versand hat fast 2 Wochen gedauert und als der Bote vor der Tür stand musste ich erneut 8,29 Zoll bezahlen. Also für ein kleines Stück kleber und Plastik fast 20 Euro dafür das die Kamera mich 300 Euro gekostet hat eine Frechheit. Natürlich findet man nirgendwo anders die passenden Zubehöre deshalb bin ich maßlos enttäuscht und werde mir wohl nach Alternativen dashcam Ausschau halten die auch in der EU bzw in DE Zubehör Anbieten
12 september 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben. Ich freue mich sehr über Ihr Feedback.
Es tut mir sehr leid zu hören, dass Sie zusätzliche Zollgebühren zahlen mussten.
Leider kann ich Ihre Bestelldaten nicht finden, also kontaktieren Sie mich bitte über den untenstehenden Link mit Ihrer Bestellnummer und E-Mail-Adresse. Ich möchte für Sie einen Blick auf dieses Thema werfen:
https://nextbaseparts.com/pages/contact-us
Mit freundlichen Grüßen,
Eloise
I wanted to replace the adhesive pad…
I wanted to replace the adhesive pad that attaches the powered mount for my 622gw only to find they are out of stock no excuse for poor stock control with such a small item.
10 september 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for taking the time to write your review, I am very sorry to hear that the adhesive pad for your dashcam was sold out on the Parts website.
If the adhesive pad is out of stock, we recommend the adhesive plate instead.
If there's anything else that I can do to help, please don't hesitate to get in contact.
Kind Regards,
Eloise
Excellent service by Eloise no problem…
Excellent service by Eloise no problem or complaint
6 september 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Dash Cam restored.
Very easy to order.Free delivery was on time and securely packaged.Totally satisfied!
6 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Required new part to allow the dash…
Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and confirmed instantly. Free delivery and even with postal strike delaying the part, the goods were received within 48 hours.
Well done Nextbase and congratulations on offering a first class back up system for spare parts.
2 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We are very pleased to hear that you are happy with the delivery turnaround and the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Arrived speedily.
1 september 2022
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave your review. We are very pleased to hear that you are happy with the delivery turnaround.
If you require any technical assistance with your camera, you can contact the Technical Support Team at support@nextbase.com who will be happy to help.
All the best,
Eloise
Nextbase good place to go for products
Nextbase, never fails to impress with their support staff.
Quality company employing smart people.
1 september 2022
Svar från nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Brilliant service from Eloise and…
Brilliant service from Eloise and Nextbase .
31 augusti 2022
Omdöme utan inbjudan
Svar från nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.