I think the course is very informative and even though I’ve been driving a long time it’s a good refreshing insight
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Se mer
Företaget har svarat
The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Se mer
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Their courses are neurotically asking you to voice record yourself in every 10 minutes, then it does not work. Then it asks you safety questionnaires twice to continue course. For a defensive driving... Se mer
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Företagsinformation
Skrivet av företaget
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Kontaktuppgifter
313 West Main Street, 12953, Malone, USA
- 877-689-0674
- newyorksafetycouncil.com
4,1
Bra
395 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Microphone not available on my desktop…
Microphone not available on my desktop computer. Completing course on desktop. Had to use phone to constantly confirm my identity, switching back and forth. Log into account on computer, log into account on phone, complete ID requirements, log out of phone, continue with course. Verify ID, log into acount on phone, etc.!! Very confusing and annoying. Having me confirm my identity that ofter and then,after 5-1/2 hrs into the lesson, being locked out because of limited time to answer questions is ridiculous. Also, course info I had to review and got tested on is the same exact info that I reviewed back in 2023. Nothing changed!!! Why am I having to complete this course every 3 yrs when the information remains the same? The level of security to ensure I don't "cheat" is, in my opinion, at a level beyond what a reasonable person would expect to take "a course".
22 juni 2026
Svar från New York Safety Council
Hi Thomas, we sincerely apologize for the frustrating experience. The identity verification process is mandated by the state of New York to ensure course completion integrity, but we understand how disruptive it can be on a desktop without a microphone. Please don't hesitate to reach out to us at supportspecialist@certus.com if you need further assistance — we'd love the chance to make this right.
Horrible experience.
Horrible experience.
From the start it was hard to log and stay logged into the system, and I spent much time talking to your help center where the person was very difficult to understand and hard to follow her instructions. After I got back in and I was about 20% into the course it stopped recognizing my voice password and I had to call again, but this time I was not able to continue; and I asked that my money be refunded, but she could not do that. Sometimes later I received an email congratulating me on successfully completing the course and that I would be receiving the certificate in the mail, which obviously I never received.
I have filed a dispute claim with Visa.
PS. I mentioned this to a friend and he told me he had a similar experience and money was refunded to him.
I would have given you a zero star if it had been possible
24 juni 2026
Svar från New York Safety Council
Hi Josephine, we are so sorry to hear about the difficulty you experienced — both with logging in and with our support team. This is absolutely not the experience we want for our students, and we take this feedback very seriously. Our team will be reaching out to you directly. We sincerely apologize for the frustration this caused.
I had to pay for another course in the…
I had to pay for another course in the process of not able to get my money back.
23 juni 2026
Svar från New York Safety Council
Hi Kenneth, we sincerely apologize for the experience you had. We want to make this right — please reach out to us at supportspecialist@certus.com with your order details so we can review your case and ensure you receive the appropriate resolution. We appreciate you letting us know.
It was so easy to navigate and the…
It was so easy to navigate and the lessons was very helpful. Customer service also did a very amazing job of being so helpful when I got locked out of accessing the lessons.
7 juli 2026
Svar från New York Safety Council
Hi Rizelle, thank you so much for this wonderful review! We're delighted to hear that both the course and our customer service team made a positive impression. We'll be sure to pass your kind words along to the team. Looking forward to serving you again!
Svar från New York Safety Council
Hi Bob, thank you for the feedback! We understand the identity verification process can feel like an extra step, but it is a state requirement to ensure the integrity of course completion. We appreciate your patience with it and hope to earn that 5th star next time!
Svar från New York Safety Council
Hi Byron, ¡muchas gracias por sus amables palabras! We are so glad to hear you had an excellent experience. Your feedback means a great deal to us and we look forward to serving you again!
A question was asked about child…
A question was asked about child support arrears. The answer was suspended instead of revoked.
There were way more important questions to ask beside a drivers license in child support payments.
23 juni 2026
Svar från New York Safety Council
Hi AJ, thank you for taking the time to review us! Your feedback helps us continue improving our courses and services. We hope to provide you an even better experience next time.
Svar från New York Safety Council
Hi Donna, thank you for the kind review! Simplicity and clarity are things we work really hard on — we want every student to feel confident and capable from start to finish. We appreciate the feedback and look forward to serving you again!
The information was useful
The information was useful, the time quoted to complete the course was accurate.
7 juli 2026
Svar från New York Safety Council
Hi Ann, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Do this now!
The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-course video could use a refresh! All-in-all, a painless way to save a few bucks on premiums while reviewing the rules of the road. Thank you.
9 juli 2026
Svar från New York Safety Council
Hi Beth, thank you so much for the kind words! Our team works incredibly hard to make every interaction feel personal and supportive, so reviews like yours genuinely make our day. We'll be sure to share this with the team. We're here whenever you need us!
This course is a complete waste of…
This course is a complete waste of time. Why can't NY State just require completion of a test instead of making everyone sit through information that is either completely obvious or irrelevant?
8 juni 2026
Svar från New York Safety Council
Hi Laura, thank you for taking the time to share your feedback. We're sorry to hear about your frustration — we completely understand how requirements like these can feel inconvenient. These requirements are set by the state of New York and, unfortunately, are not something within our control to change. We appreciate your understanding and truly value your feedback as we continue to advocate for the best experience possible for our students.
Third time attending online course
Third time attending online course. It’s well designed so you can’t help but absorb the material. And you get a 10% discount on your auto insurance.
17 juni 2026
Svar från New York Safety Council
Hi Steven, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
Easy and informative experience
15 juli 2026
Svar från New York Safety Council
Hi Ryland, thank you so much! We put a lot of care into making our course content both informative and easy to understand, so it's wonderful to hear that it came through. We appreciate you sharing your experience and look forward to seeing you in another course!
Always a great learn every 3 years
Always a great learn every 3 years. I am waiting for certificate
Thank u
23 juli 2026
Svar från New York Safety Council
Hi Valerie, thank you so much for your continued loyalty — it truly means everything to us! Knowing that you keep coming back year after year is the greatest compliment we can receive. We're committed to earning your trust every time. See you next renewal!
Svar från New York Safety Council
Hi G, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
The curriculum was easy to…
The curriculum was easy to understand,clear and concise,
Highly recommended!
23 juli 2026
Svar från New York Safety Council
Hi Val, thank you so much for this review — and for spreading the word! Word-of-mouth recommendations from students like you truly mean the world to us. We hope to give everyone you send our way the same great experience. Thank you for your continued trust!
Unfortunately the size letters on the…
Unfortunately the size letters on the videos are very tiny to read.
22 juli 2026
Svar från New York Safety Council
Hi Franklyn, thank you for taking the time to review us! Your feedback helps us continue improving our courses and services. We hope to provide you an even better experience next time.
Super easy navigation of the course
Super easy navigation of the course. By far the best course I have taken. I’ve been driving for almost 30 years. I will continue to take this course every time it is needed for insurance discounts. I’ve shared this course with many friends and family. I highly recommend!
1 juni 2026
Svar från New York Safety Council
Hi CHRISTINA, thank you for your review! We appreciate your feedback and look forward to serving you again.
Svar från New York Safety Council
Hi Larry, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
The course was easy to…
The course was easy to follow..reasonsble priced. And you have access to an agent..by sending an email..and they respond. Beats sitting in a class room..proceed at your own pace.. luv it.
26 juni 2026
Svar från New York Safety Council
Hi Barbara, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.