Blinds arrived after I chased them up but took ages to arrive. Measurements were fine and it fitted my window, although I had to use silicone to seal around the edge. Instructions pretty good. Blind... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good product except that no allowance was made in the measurement for the 2 small brackets holding the cassette in place meaning that the whole construct was 10cm too long so I had to chop off the b... Se mer
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After struggling with flies and other insects for a long time, we finally decided enough was enough. We'd previously tried cheaper magnetic screens, but they never really solved the problem. I... Se mer
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Certainly do the job! Neat clean lines unobtrusive easy to use Central bracket makes the blind bigger than measured luckily width meant didn’t have to use it Given current windy conditions if you... Se mer
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Företagsinformation
Skrivet av företaget
The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!
Newblinds.co.uk - Blinds and Fly Screens
Skrivet av företaget
- Customer Service
- Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.
Kontaktuppgifter
Storbritannien
- customer.services@newblinds.co.uk
- newblinds.co.uk
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and quality!
Excellent service and quality!
I recently ordered an aluminum fly screen from Newblinds and am highly impressed. The order arrived within just a week, and the quality of the screen is excellent. The customer service was also very good throughout the process. Highly recommended-5 stars!
2 juli 2026
Svar från Newblinds.co.uk
Hi Judy,
Thank you so much for your kind review 🙂
We’re delighted to hear that you’re happy with your chain link flyscreen and the service you received. We truly appreciate you taking the time to share your experience with us.
As a small business, every review means so much and really helps us continue to grow. Thank you again for your support!
Not cheap but easy to fit and works…
Not cheap but easy to fit and works perfectly. So impressed that I am going to buy another fly screen
2 juli 2026
Svar från Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Screens are not good quanlity for the price
Screens are really hard to close and open. The handles move making it more difficult. Everytime I open and close the screens I physically have to push the edges back into the runners. I have other blinds from other companies and they are a much better spec and were cheaper.
30 juni 2026
Svar från Newblinds.co.uk
Hello Lisa,
Thank you for providing feedback. I'm sorry to hear you are having issues.
I've checked our customer services inbox using your email and order number to search and I cannot see that you've contacted us about the issue you are experiencing. We would really like to help you resolve it.
This isn't feedback that we've had before about this product. So I wonder whether there is an issue with sizing or installation that we can help you with.
I will email you directly, but please feel free to send images or videos of what you are experiencing to me on tim.pendleton@newblinds.co.uk. I'm sure we can help you resolve the issue.
Best wishes
Tim Pendleton
Managing Director
Newblinds.co.uk Limited
I like the product not the delivery time.
I have had fly screens from Newblinds before and am very pleased with the product however time it took from order to receipt was exceptionally long. I had to contact the company in order to chase the order.
1 juli 2026
Svar från Newblinds.co.uk
Dear Mr Patrick,
Thank you for your kind feedback. We're so pleased to hear that you're happy with your Roller Flyscreen. We sincerely apologise for the delay and that you had to contact us for an update.
Good quality blind
Good quality blind, delivery took nearly 4 weeks and driver left parcel at wrong property, which was half a mile away from us, thankfully managed to locate it.
30 juni 2026
Svar från Newblinds.co.uk
HI,
We're pleased to hear you're happy with the quality of your blind. We apologize for the delivery delay and the parcel being left at the wrong address. We appreciate your patience and hope you enjoy your new blind.
Extremely well made fly screen and…
Extremely well made fly screen and simple to fit. We will be buying more for other rooms. *A*
30 juni 2026
Svar från Newblinds.co.uk
Hi Jeff
We're so pleased to hear that you found your fly screens easy to install and that you're happy with the final result.
Your support means the world to us, and we can't wait to serve you again.
Svar från Newblinds.co.uk
We're delighted that you're pleased with the quality of our product and the installation process. We're glad you enjoyed the fast delivery and that the product met your expectations.
Svar från Newblinds.co.uk
Hi Julia,
We’re very sorry that your original order didn’t arrive.
Your order was placed on 22 June, and the original shipment left our warehouse with FedEx on 23 June. We were first made aware that the parcel had not been been delivered when you contacted us on 29 June.
Following enquiries with our logistics provider, we established that the original shipment had been lost in transit. We therefore arranged for a replacement to be dispatched, and tracking details were provided to you as soon as they became available.
We completely appreciate how frustrating it is when an item is lost in transit, and we sincerely apologise for the inconvenience caused. If there are any further issues with the replacement delivery, please contact us directly and we’ll make sure everything is resolved as quickly as possible.
Kind regards,
Tim Pendleton
Managing Director
Newblinds.co.uk
The fly screens fit well
The fly screens fit well, thank you we are very pleased with them.
26 juni 2026
Svar från Newblinds.co.uk
Hi,
We're delighted that you're pleased with the quality of your fly screens and the installation process. Were so glad we met your expectatins. Thank you for choosing us!
Perfect fly screen
I recently bought a roller fly screen for our large bifold kitchen window and couldn't be happier. The process to order was super easy and it was also easy to install. The main purpose was to keep our new kittens from escaping (as our window was too wide for the pet mesh) and tbh it's done a brilliant job (and keeps out flies). I would definitely order again from here.
1 juni 2026
Svar från Newblinds.co.uk
Hi Tara,
We're so pleased to hear that you found your fly screens easy to install and that you're happy with the final result.
Your support means the world to us, and we can't wait to serve you again.
Thank you New Blinds !
Thank you New Blinds !
Great product, we had a small issue with timings but they were dealt with swiftly and with good correspondence.
2 juli 2026
Omdöme utan inbjudan
Svar från Newblinds.co.uk
HI Brian,
Your wonderful review made our day! We appreciate your understanding regarding the small timing issue, an we're glad our team was able to resolve it quickly while keeping you informed throughout the process.
We hope to serve you again in the future!
Fly screens
Great product, would have been better if you could actually speak to someone to sort out any issues.
24 juni 2026
Svar från Newblinds.co.uk
Dear Andrew,
Thank you for taking the time to leave us a review – we really appreciate your feedback.
We're delighted to hear that you're pleased with your fixed frame window flyscreen.
If you do experience any issues, please don't hesitate to let us know. I can't see that you've contacted us by email regarding any problems so far. We do ask customers to report any issues by email so that we have a written record and can assist you as quickly as possible. We're also happy to give you a call to discuss any concerns.
Great customer service
Great customer service , super fast delivery very happy with product
24 juni 2026
Svar från Newblinds.co.uk
Hi Ellie,
Thank you for taking the time out to send is a review.
We are so pleased to hear you are happy with our service and fast delivery of your Roller Insect Screen.
Svar från Newblinds.co.uk
HI Sonia,
Thank you for your feedback. We're glad you're happy with the product.
We hope to serve you again in the future.
Classy looking fly screen delivered…
Classy looking fly screen delivered promptly. We had a big problem with insects getting into our sunroom and now we have no problem at all. Great product.
2 maj 2026
Svar från Newblinds.co.uk
Hi Chris,
We're pleased to hear you're satisfied with our Fly Screens and the delivery speed.
Your support means the world to us, and we can't wait to serve you again.
Service and delivery was great but very…
Service and delivery was great but very disappointed with the quality and installation
15 juni 2026
Svar från Newblinds.co.uk
Dear Margot Amaral,
We're delighted to hear that you were happy with our service and delivery. However, we're sorry to learn that you weren't satisfied with the quality of the product received.
I can't see that you contacted us to let us know about this, as we would have been more than happy to help resolve any issues. If the product wasn't suitable or did not meet your expectations, you could also have returned it to us for a refund in line with our returns policy.
If there's anything we can still do to help, please don't hesitate to get in touch.
No-drill Door Flyscreen
Order delivered within the expected time-frame, well packaged, and undamaged.
The extrusions seem to be of good quality and cut to the size that I ordered, but it would have been nice if the cut ends had been de-burred and if the cutting 'dross' had been blown out instead of ending up on my carpet!
No printed instructions, just a QR code/web link for a video guide. Two hex keys were supplied - what is the smaller one for?
The brush seal stops short of the full height by about 15mm, and only just touches the reveal at the very top and bottom. Be aware that unless your reveal is perfectly straight top to bottom you may have gaps as I did - never noticed before that the plastering around the door reveal is not perfectly flat!
Fortunately, we don't get loads of flying insects and the screen should deter most but the more determined could find a way in.
In hind sight, perhaps I should have gone for a product
with a fixed rigid frame all round to give a better seal and so that any small gaps due to uneven plastering could be silicone sealed.
A final note is that the screen door cannot be operated from outside due to the width of the door frame (about 60mm) covering the extrusion - this may not matter to you depending on usage/circumstances.
Would I buy again - maybe?
But would need to be sure that the opening where it was to be used was perfectly straight
11 juni 2026
Fly-mesh roller blind - The delivery took a few more days than…
The delivery took a few more days than expectations but the blinds frame measurements were accurate and fitted perfectly in my window. The rolling mechanism feels robust.
7 juni 2026
Svar från Newblinds.co.uk
Hi,
We're glad that the product met your expectations.
We sincerely apologise for the delivery delay. We appreciate your patience and will work to improve this moving forward.
Brilliant company
Brilliant company, would highly recommend, brilliant heavy chain door fly screens, 100% reliable from start to finish.
26 maj 2026
Svar från Newblinds.co.uk
Hello, thank you so much for your review 🙂
Very professional and good value service
Newblinds.co.uk offer a variety of blinds, shutters, roman blinds and, crucially for me, insect screens. I had really struggled to find a decent supplier for insect screens in the UK, and these ones were a really nice match for our anthracite double glazing. They offer a selection of fitting methods from which you can choose the method that works best for your windows/spaces.
They were also approximately half the price of similar products provided by other companies, I suspect their competitors are price gouging in a market without much liquidity.
There was good communication during the ordering and shipping phase and the items were delivered well packaged with clear instructions. I will be going back to buy further insect screens and blinds from this company - I would recommend them wholeheartedly!
1 maj 2026
Svar från Newblinds.co.uk
HI Russell,
Thank you so much for your kind and detailed review.
We're delighted to hear you were happy with our products, pricing, and service. Your recommendation means a lot to us, and we look forward to serving you again in the future.
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