Due to our error we lost all the paperwork. Ethan was very helpful and quickly supplied the missing invoice. Product has already been reviewed and was excellent as was the delivery. Great experienc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Charles at NetXL helped me after the DPD driver clearly wanted to knock off early and failed to Next Day deliver. He claimed we had not provided address information, but his DPD depot confirmed that w... Se mer
Företaget har svarat
I had a great experience ordering from NetXL. They offer a wide range of networking gear, and my order (UniFi Express 7 and Flex Mini 2.5G) arrived extremely fast. On top of that, their customer ser... Se mer
Företaget har svarat
What more can I say. Ordered at 4PM meeting there next day delivery window. 5G Router arrived, well boxed my midday today. Superb service. First time ordering through these guys, I'll 100% be ordering... Se mer
Företaget har svarat
Företagsinformation
- Elapparater
- också i
- Elektronikbutik
- Internetbutik
- Leverantör av elutrustning
- Leverantör av telekommunikationsutrustning
Om NetXL
Skrivet av företaget
About NetXL
A trusted distributor of networking, IT infrastructure, smart technology and communications hardware, we're proud to offer you high quality products at competitive prices, best in-class delivery times and a service you can rely on.
We are passionate about the products we supply, and when you partner with us, our team is committed to go above and beyond to find the best solution for your needs.With next day delivery until 7pm and a knowledgeable customer service team, we are proud to provide you with a seamless purchasing experience from decision making to after-sales support.
We are partnered with major global brands, including Ubiquiti, Draytek, TP-Link and Aruba to offer you the latest networking and WiFi equipment, not to mention leading smart home technology, security hardware, IP phones, and antennas.Kontaktuppgifter
Unit 4, Riverside Business Park, GU1 4UG, Guildford, Storbritannien
- 0330 043 3000
- help@netxl.com
- netxl.com
4,7
Utmärkt
973 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Svar från NetXL
It means a lot to hear that you had a positive experience with us! Thank you for taking the time to leave us a kind review!
Had a first rate returns process…
Had a first rate returns process interaction with Charles A at netXL today - a fantastic, proactive company to work with. HIGHLY RECOMMEND
28 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Thank you for your kind words! We really appreciate you sharing your experience with us!
Great company, amazing service, good prices.
We have been using NetXL for a good few years now for all our Ubiquiti needs. It is very rare that they aren't the cheapest place on the internet!
There service has always been prompt, professional and without issue which makes it a simple decision to continually purchase equipment without hesitation from them.
On the most recent purchase, I incidentally provided the wrong shipping address, this was resolved by Charles within 10 minutes of the order and my item still arrived the very next day!
26 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Thank you so much for such a kind and lovely review! We are really pleased to hear that you found our prices to be competitive and that the service we offered was smooth and efficient!
3rd order with them, 3rd one late, this one service worse
3rd order with them, this time ordered next day by DPD, now over a week late and still no sign of a delivery date. Since DPD still have the item in their sorting office (not even in depot for delivery) netxl offered to arrange to just get it back to them BUT is holding up my paypal refund DESPITE THE ITEM NEVER GETTING ANYWHERE NEAR ME.
27 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Hi Raymond,
Thanks for your feedback, and I am genuinely sorry for the frustration these courier delays have caused. I completely understand how disappointing it is when a next-day estimates are not met by the courier. From what I can see, your order was placed on Saturday and collected by DPD on Sunday as expected, but they unfortunately experienced significant operational backlogs at their sortation facility.
I can see the team have pre-emptively refunded your shipping in full, provided you with daily updates, and offered to request a return to sender to refund your order in full. If there is anymore we could do to improve your experience, please do get in touch with us.
Best wishes,
Charles
The place to shop for network gear
Ordered unifi gear plus some cabling. Really good prices and super efficient service. There was a delay caused by the courier but support provided all explanation in a very friendly and polite way (thank you Olivier!). Box arrived intact, all nicely packed, brand new equipment as advertised.
From now on this is my default shop for networking stuff.
16 januari 2026
Omdöme utan inbjudan
Svar från NetXL
We are really grateful to hear that despite the problems caused by the courier, your experience with us was not impacted! Thank you for your review it really does mean a lot to us and our team!
Great customer service
Unexpectedly good customer service for an etailer- Charles has been spot on with post sales support and service
16 januari 2026
Omdöme utan inbjudan
Svar från NetXL
We're really happy to hear that you had a positive experience shopping with us! Our support team work hard to ensure that all problems are solved for our customers! Thank you again for leaving such a kind review!
Avoid this company….
Avoid this company….. All good when things go well but if delivery does not arrive or incorrect items shipped then you will spend your life chasing!!!!! Still waiting for an order that I paid for on the 21/11/25 on next day delivery!!!!!!
19 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Hi Andrew,
Thank you for taking the time to leave your feedback. I'm sorry that period left you feeling this way, delays and mix ups with couriers over a busy time are understandably frustrating, especially with a time sensitive order.
I can see we worked to get this fully resolved for you at the time, with replacements arranged and refunds issued, and was escalated to ensure that this was seen through. If there's anything we can do to make your experience better, please do get in touch with me directly.
Best wishes,
Charles
Quick service with friendly support.
I have used NetXL for a while now and each and every time the service is incredible. Never once had a negative experience with them. Couldn’t recommend them enough. Charles was very helpful and friendly with a question I had. 10/10 overall.
15 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Thank you for such a kind review! We really appreciate you taking the time to share your positive experience and we look forward to serve you in the future!
NetXL are an awesome company to do…
NetXL are an awesome company to do business with. A big shout out to Rachel who always provides a superb customer service. In fact, I requested a quote, which arrived at 5:28pm (less than a minute from putting the phone down) and the item arrived just after 9am the very next day. Very impressive. I'd better not leave out Oliver, who has also been brilliant, whenever I call in, with silly questions. Thanks both.
So if you want a friendly, knowledgable and efficient service I could not recommend NetXL highly enough.
Thanks again. Richard
Operations Manager - SmartSi Ltd
14 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Hi Richard,
Thank you so much for those kind words and for leaving such a nice review! We really appreciate it! Our team work hard to ensure your experience with us is as smooth and efficient as possible so we are overjoyed to hear this has been reflected in your experience with us!
Oliver Pinder has delivered excellent…
Oliver Pinder has delivered excellent service for a replacement camera I needed. i will return for more customs!
14 januari 2026
Omdöme utan inbjudan
Svar från NetXL
We are so happy to hear that you have had a positive experience with us! Our team are very hard working and take pride in our level of service to our customers!
Quicker than expected delivery
It has been a while since I last ordered anything from NetXL, but I needed another Unifi switch and they were able to supply me promptly and at a very keen price. The item was ordered Friday and I wasn't expecting delivery until Monday, but it arrived on Saturday morning early doors with Royal Mail (it was fun watching Postman Pat driving up my hill after a big dump of snow).
I'm delighted and would use them again when the time comes and have no problem recommending them for others.
10 januari 2026
Omdöme utan inbjudan
Svar från NetXL
Thank you for choosing NetXL! We're glad we could get you your order efficiently and without any fuss!
Working with them is a pleasure due to…
Working with them is a pleasure due to their helpfulness, efficiency, and friendly nature.
6 januari 2026
Omdöme utan inbjudan
Svar från NetXL
That's really nice to hear! Thank you for taking the time to share those kind words with us we really appreciate it! Our team strive to achieve all three of those virtues! It's great to hear this has been accomplished!
Svar från NetXL
Thank you for choosing NetXL! It means a lot to hear you had a positive experience while shopping with us!
Amazing Team in the Networking industry
Despite placing the order close to the end of the week and just after a bank holiday I received my parcel on Saturday.
This goes to show that NetXL is dedicated in delivering not only great products with amazing prices but above all they are a united team. Well Done NetXL ! ❤️🎉
2 januari 2026
Svar från NetXL
Thank you for your lovely feedback! We are always strive for efficiency when it comes to our ordering process so we are really glad this is reflected in your story!
Friendly, efficient and very Helpful
Friendly, efficient and very Helpful people to work with.
31 december 2025
Svar från NetXL
We're really happy to hear that you had such a positive experience! Thank you for taking the time to share that with us!
NetXL is my chosen provider for all products they sell
I use NetXL regularly and choose to buy all my Unifi products and more recently smart home / automation products from here, always quickly delivered and well packaged.
30 december 2025
Svar från NetXL
We're so pleased to hear your orders arrive efficiently and safely! Thank you so much for sharing your experience with us!
Great company to buy from.
Overall, I’m very happy with my experience with NetXL. Their communication is excellent, they keep you well informed and I’ve never had any issues with them.
28 december 2025
Omdöme utan inbjudan
Svar från NetXL
Thank you so much for your review! We always aim to keep things straightforward and efficient so it is really nice to hear that this came across in your experience!
Svar från NetXL
Thank you so. much for leaving us a review! We greatly appreciate it and are happy to hear that you had a positive experience shopping with us!
Great Experience
Purchased a UCG Fiber from NetXL as it was cheaper than Ubiquiti's own store at the time. The experience was extremely smooth and seamless, with the item shipped quickly and accurately described, including a UK power lead. I would gladly buy Unifi kit here again.
29 december 2025
Omdöme utan inbjudan
Svar från NetXL
Thank you for your review! We work hard to offer great value for our products and and its always great to hear when these hit the mark!
Svar från NetXL
Thank you for having the time to share your kind review! It means a lot to know you had a positive experience shopping with us!
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