Nestera Omdömen 

I just wanted to say thank you for such great service re the faulty door issue. Your customer service team were so easy to deal with, the new one got delivered the next day, and the refund was prompt.

It is so rare to have such good customer service, so it is greatly appreciated.

We've since built the coop, and its fantastic!

Just purchased my 3rd chicken coop
Easy to clean , my chickens love them and feel safe.
Would highly recommend

Love the coop. Excellent quality, easy to put together and to maintain. First time chicken owner and it is really easy to keep clean and with the automatic door, it makes keeping the hens super easy.

Absolutely brilliant, design could do with a couple of tweaks but no red mites, so easy to clean, muck out, brilliant.

I have had absolutely no help with trying to return my wagon that was sent to me. The whole front is defective to where the door doesn't not fit or shut all the way. It is warped and I can't use it. They will not respond to my emails for a refund. I'm stuck with a coop that I can't use. Also this coop had already been put together by someone else once. So it obviously had an issue and they decided it would be ok to send it to the next customer. Very upset right now. That was a lot of money for something that isn't going to house my chicken properly.... update: customer service did get a hold of me after I send another complaint a different way through the messaging option. They did apologize for the delay in response and sent my return label but did not communicate when they would be picked up. I had to email again. Apparently whoever I'm having this discussion with doesn't know how to use dates and just said "tomorrow" so hopefully my tomorrow matches their tomorrow. Would never recommend this company to anyone. Please don't waist your time or money it's a cool concept but really not worth the money. I'm sure they will just put this in a new box and ship it to the next person bc they clearly didn't care about what was wrong with it. I'm paying just a couple hundred $ more for a good strong Overeez coop. Really do your research before buying. Response: it was used and it was defective also still waiting on refund 🤔 the first order was missing parts LOL. No one would rush ship them, I guess you failed to see that?? Shipped it back and ordered a new one this year and it was used, they were definitely not scuff marks. Amazing how quick you get someone on this trust pilot but still no refund....... Got a refund!!! Thank you for following through on your end 👍

Cut a cable to my bird box camera and Nestera have found an old cable replacement absolutely what a fantastic customer service team you have got .

!!! Vorsicht!!!
Die Firma ignoriert die gesetzliche Gewährleistung und ihr Garantieversprechen.
Ich habe vor einem Jahr ein Penthouse + Gehege + Türöffner zu einem stattlichen Preis gekauft. Nach einem Jahr war der Türöffner defekt. Die Batterien waren jeweils innerhalb von 6 Tagen leer. Der Kundendienst gab mir diverse Ratschläge ohne Erfolg, dies hat mich 25,00 EUR Batterien gekostet. Dann wurde die Kommunikation eingestellt, ohne Ersatz.

Ich habe jetzt herausgefunden:
1. Der Türöffner wird auch unter einem anderen Namen vertrieben, baugleich nur in Weiß, für weniger als die Hälfte.
2. Wenn man es noch günstiger haben will. In den asiatischen Onlineshops werden die meisten in Deutschland angebotenen Türöffner für einen Bruchteil des Preises angeboten.

arrivato nei tempi indicati, corretto e attivo servizio clienti, facile da montare, pezzi perfetti. le istruzioni non sono in italiano ma è stato semplice tradurre con AI. semplice e comodo per la raccolta uova e per pulizia.

I purchased the Lg. Duck house. Certainly not worth 600+dollars. I very much feel taken advantage of. I had to wait to put it together, and a few days over the 30 day return. The house is plastic, if you leave in the sun the birds will die. The door has no hinge's. I should have purchased a lg. dog house instead for 100.00 made out of wood. Oh here is the order number for my proof of purchase.Duck House
1 item from shopifyemail

Shipped
Order number
SH-6380-NES

Bought the Chicken Coop Penthouse (small) including dropping tray and automatic door opener. Easy to assemble, very solid, easy to clean and, best of all, the chickens are happy. Main reason why we bought it was the resistance against red mite but the other issues like use of recycled plastic and 25-year warranty are very welcome ;-).

Loving the New Wagon Coop. Very sturdy, easy to clean. There was a faulty perch and Nestera replaced it straight away. Very happy with the customer service, always helpful 10/10

Colis porte automatique manquant lors de la livraison. La palette a été livrée en mon absence la palette ayant été ouverte. J’ai contacté le sav par mail qui m’a répondu 10mn après. Hyper réactif le boîtier etait expédié le lendemain. Lors de ma commande je savais que le délai de livraison serait long car pré commande. Mais toujours informé du suivi. Le produit est très facile à monter ( toute seule) et pratique. Je recommande fortement ce produit conforme à mes attentes et bravo au sav!

Bought a bird box cam with solar panel in 2023. Worked flawlessly for two years, but no nesting unfortunately. This year, with birds nesting and laying, the camera ran out of battery and the unit failed. There is a workaround (to remove the panel and charge it inside the house) but the unit took a month to restart working even after 24 hours on charge, by which time all the action had finished. The unit is advertised on the website as self-sufficient but obviously in my case it wasn't. If you do buy this, be aware of the possible need to recharge the solar panel and make sure your failure alerts are set up properly and that you do it promptly. Nestera have been helpful, but their advice came in dribs and drabs where if I had got it comprehensively all at once I might have avoided the failure, hence the two stars rather than three.

Je vous déconseille ce poulailler pour plusieurs raisons. Je l'ai depuis une petite année et la porte ne se ferme déjà plus. A éviter absolument si votre pelouse n'est pas absolument plate, sinon, les roues ne bougeront pas et vous devrez le porter à 4 personnes. Par ailleurs, il y a un décalage entre la partie ouverte et la partie fermée. Un cm à suffi à une fouine pour entrer et égorger mes poules. Et leur garantie à vie, laissez-moi rire. Tout est déjà en train de se déformer et de se déboiter.

Am 5.5.25 Stall bestellt. Auf Nachfrage wurde Termin 16.5.genannt. Am 2.6. von uns eine Lieferfrist 6.6.25 festgesetzt. Keine Reaktion. Bei Klarna schon gemeldet. Wenn bis zum Termin nicht geliefert ist keine Warenannahme mehr

Ordered the largest coop with accessories, spent about 1300$. Says five business days for shipping, bullocks!!! At day ten I had to reach out and they were like, “oopsie, we will send it out now.” I ordered on May 4th and it won’t arrive until May 20th. If I would’ve known how slow this would’ve been, I would have just ordered an Omlet coop.

We recently set up our large Penthouse and are very pleased. Customer service was top notch in helping us determine the best coop for our little flock with larger breeds. We feel they will be comfy, cozy and safe at night in their Nestera.

All parts are sturdy and though a bit time consuming to fit snug pieces together, well worth a little effort to have a solid and secure build for our gals:)

I had a lot of questions (first time Chicken Mom), and all questions were answered in a timely manner and very helpful.

I love the ease of cleaning and ability to move around with wheels. We are also very fond of the design and look as it blends into the natural scenery of our suburban backyard.

Highly recommend.

I would give 0 stars, if I could, and that has nothing to do with the coop!!! It has been 8 business days that we ordered a $900.00 coop and have not received it or any communications regarding it. I have gotten zero responses to my inquiries (I called, emailed and tried to live chat). According to the computerized response as of yesterday, the thing has not shipped yet, and it was ordered May 5, 2025. I called customer service 2 days in a row(WED/THURS), and I got a message to call during business hours....I called at 9:30, 10:30, 11:30 and 3:00 on Wed and, 10:30 today!!! I don't even have the ability to cancel!!! NESTERA, please respond to my communication!!!!!!!

Livraison loin des" 7 jours ouvré" qu'annonce le site .
Commande du 4 avril reçu compléte le 29 ...
Il manquait des clips mais vite renvoyé par le sav .
Le poulailler semble solide , juste déçu de l'avancer du toit ,pas suffisante pour empêcher la pluie de mouiller l'intérieur du poulailler...

Kippenhok Nestera gekocht. Werd door mij in elkaar gestoken en dat viel goed mee tot ik het dak wilde monteren. De gaten om te monteren kloppen niet met de constructie. Heb nu eindelijk een degelijk kippenhok doch zonder dakbedekking. Nestera kent het probleem doch daar blijft het voorlopig bij.