Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Super professional, polite and friendly. After dealing with several companies which didn’t bother returning calls or reply to emails Jake from Neowall came like an angel. We were super surprised when... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Wanted a quick fix after I was scammed by a builder, this left me on a tight budget. I had great communication from jake, we had a small hiccup with the order but it was quickly and professionally re... Se mer

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Betygsatt 5 av 5 stjärnor

Order was easy jack the salesman sorted everything out had some damaged in transit spoke to jack he sorted it all out very quickly very happy great guy looks good too and fire rated aswell

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I really loved the look of this slatted composite but I could not make it work. The Slatted look was only available as Cladding, rather than a fence and it had to be built from the ground whereas i n... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik

Skrivet av företaget

NEOWALL is a contemporary product for interior spaces that has taken the market by storm. It is what we call a Fluted Panel, (three-dimensional vertical channels that create a stylish effect with light and shadow). Fluted panels are a global phenomenon that brings a high-end styling take on decorative paneling. Whether you are a design professional or take an interest in modern-age interiors for your living spaces.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

83 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A really great product

A really great product, I recently purchased some grey cladding for a show room garden room. The corner trims and cladding were absolutely perfect and great quality.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you for the kind words! We’re delighted to hear that you’re pleased with the grey cladding and corner trims — and that they worked perfectly for your showroom garden room.

We really appreciate your support and hope to work with you again on future projects.

Kind Regards,

Customer Support Team
Neowall

Betygsatt 5 av 5 stjärnor

I ordered wall panelling for media wall…

I ordered wall panelling for media wall from neowall. Great product at very reasonable price. Delivery was quick and easy.
Highly recommend Neowall.

23 juli 2025
Omdöme utan inbjudan
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you for your great review! We’re so pleased to hear you’re happy with your Neowall panels and that the delivery process was smooth.

We really appreciate the recommendation and look forward to supporting you with future projects.

Kind Regards,

Customer Support Team
Neowall

Betygsatt 5 av 5 stjärnor

Good service

I have always found the staff to be friendly and helpful. The price of the decking is reasonable compared with others I have enquired with and it is helpful having the 5 metre sizes. Can’t yet comment on the durability of the decking but I think it looks attractive. My first experience of using composite decking which I have experienced is more brittle than wood.

2 juni 2025
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you for your kind words and honest feedback. We're really pleased to hear you've found our team friendly and helpful, and that the 5-metre decking lengths and pricing have been a benefit to your project.

We understand your point about durability — composite decking can feel different to wood, but it's designed to be long-lasting and low maintenance. We're confident it will serve you well, and we're always here if you need any tips or support along the way.

Thanks again for choosing Neowall!

Kind Regards,

Customer Support Team
Neowall

Betygsatt 5 av 5 stjärnor

Excellent

Excellent company with great communication. Delivery driver was very friendly and helpful.
Thank you

7 maj 2025
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you for your kind review! We’re so pleased to hear you had a great experience with our team and that the delivery went smoothly.

We really appreciate your support and hope to work with you again soon.

Kind Regards,

Customer Support Team
Neowall

Betygsatt 5 av 5 stjärnor

Neowall service and communication

I ordered 60 x 5 metre lengths.
I had telephone conversations with the business owner and he was very helpful and kept me updated on delivery times.
Within a week they were delivered to my driveway and the driver unloaded them,no problems whatsoever.
I highly recommend Neowall.
Good communications and excellent service.
Thank you again

29 april 2025
Omdöme utan inbjudan
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you so much for the great feedback! We're really glad to hear you were happy with the service, communication, and smooth delivery process.

It was a pleasure assisting you with your order, and we truly appreciate your recommendation. If you need anything else in future, we're always here to help.

Kind Regards,

Customer Support Team
Neowall

Betygsatt 5 av 5 stjärnor

Decking

Ordered 47, 5mtr decking boards up to Scotland.
Excellent quality, good delivery even left a spare board just incase any damage. This will not be my last order, as a landscaper I'm always looking for a reliable supplier, with good delivery times and reasonable prices, definitely found it here, well done guys, keep it up.

19 mars 2025
Omdöme utan inbjudan
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you for the fantastic review! We’re so pleased you were happy with the quality, delivery, and service — and it’s great to hear the spare board was a helpful touch.

As a landscaper, your feedback means a lot to us, and we’re glad to be a supplier you can rely on. We look forward to supporting your future projects!

Best regards,

Customer Support Team
Neowall

Betygsatt 1 av 5 stjärnor

can get the samples delivered to me

can get the samples delivered to me. Paid for delivery and customer service takes ages to answer to finaly say it has been left somewhere behind the bins

6 januari 2025
Logotyp för Neowall

Svar från Neowall

Hi Konrad,

We’re sorry to hear about your experience and completely understand your frustration. We’ve tried reaching out to you via email and phone to resolve this, but we haven’t been able to get in touch.

Regarding your delivery, our courier partners had to leave your parcel behind a safe space as no one was available at the address. This is a common practice throughout all couriers, and we always aim to improve our services for all our customers.

Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please contact our team at info@neowall.co.uk, and we’ll do our best to resolve this for you as quickly as possible.

Looking forward to hearing from you.

Thanks,

Neowall Team

Betygsatt 4 av 5 stjärnor

Great quality product, unannounced delivery

Great quality product, usually fast delivery (a few days), good price and free delivery. We have ordered on 3 separate occasions and each time the delivery, although usually fast, has been unannounced!

We have used the Neowall Acoustic Panels on our kitchen ceiling and on a Media Wall - looks really good.

Vertical cuts are best done with a sharp craft knife, cross cuts I used a table saw, a circular saw and a multitool depending on the need. The material in not wood but a form of plastic with the slats able to twist which can bind the saw blade so some care needed.

6 januari 2025
Logotyp för Neowall

Svar från Neowall

Hi,

Thank you for your detailed review and for choosing Neowall multiple times — we really appreciate your continued support! It's great to hear that you're pleased with the product quality, pricing, and how the panels have transformed your kitchen and media wall.

We also appreciate your honest feedback about delivery. While we aim for prompt service, we understand how important advance notice is and will look into how we can improve this aspect going forward.

Thanks again for your kind words and for sharing your installation tips — very helpful for others!

Best regards,

Customer Support Team
Neowall

Betygsatt 1 av 5 stjärnor

Goods not received

Goods not delivered. Very poor communication. Ordered on 2nd, chased up a week later when not delivered. No response, so chased up again, this time told my email had been in spam and order would be looked into. Several days later and still no update or delivery. Very poor service.

10 september 2024
Betygsatt 5 av 5 stjärnor

Very helpful and accommodating

Very helpful and accommodating. We had great communication with Tolani who sorted out our order. The product itself is great and just what we needed. The availability of 5m lengths was very helpful as it left no joints in our 4.9m garden room.
Many thanks 👍

19 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered one day delived the next Tolani was very helpful and made sure…

Tolani was very helpful and made sure the decking was ordered and paid for one day and was delivered the next
Delivery was included in the price advertised. The delivery driver had travelled over 150 miles but was more than happy to drive up a small back lane to the rear of our house. The colour and texture were exactly as advertised and we are very pleased with our purchase

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good service and prices on…

Very good service and prices on products. I must say Tonali has been really helpful to my Grandad who has been dealing with him. Brilliant service and great to see a company go the extra mile to help the elderly.

7 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience. Didn’t originally deliver to my area but and they sorted the situation out right away! I also asked if I could pay cash on delivery which they were more than accommodating for. Products were just as shown and described and I’m over all really happy. Especially for price and quality.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

damaged panels

Package had damaged panels whilst halfway through a job. Called to inform them, they seemed ok, agreed to replace, said I’d missed that days delivery so said would deliver the following week on the Tuesday. Job delayed until Tuesday, waited until 3pm with no sign of the delivery. Called and spoke to a lady who said she will find out and call back in a few minutes. Never had a call back so called again the following day, given a sorry for not calling back but no reason provided. Then told it would be Thursday for the delivery, job delayed again with time and money lost. No offer of any compensation just a sorry and passing the blame into the original caller. Not impressed!!

12 juni 2024

Detta är Trustpilot

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