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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Zeer goed kwaliteit mensen die slechte review schrijven over deze kleding zijn waarschijnlijk robots want de kleding zit lekker. Is mooi. Totaal geen problemen mee wel met de bezorging DHL of met wat... Se mer

Betygsatt 4 av 5 stjärnor

👍🏻 • die qualität ist echt stabil • die lieferung erfolgte innerhalb 3 tage • habe schon das 2. mal bestellt • bestellt habe ich 2 shirts, 2 zip hoodies, 1 hoodie, 1 windbreaker, 1 parka • di... Se mer

Betygsatt 5 av 5 stjärnor

After being gifted a hoodie, I purchased 2 more, and every time I am baffled by how comfortable and pretty they are. This is now my favorite online shop by far. Furthermore, the shipping is much... Se mer

Betygsatt 5 av 5 stjärnor

Great hoodie, soft inside and super cosy fit (i ordered 3 Sizes up for an oversized look). At first I ordered the wrong size by mistake and they were very helpful with telling me how to return for a... Se mer

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world. Neomachi draws its inspiration from Japanese, anime, futuristic and retro inspired themes. The designs are made from scratch by real artists. The idea is to produce quality clothes that are cool enough to stand out, yet subtle enough to be wearable on a daily basis. The t-shirts, hoodies and sweaters are made from 100% organic cotton.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

850 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I'm just going to make this easy...Buy…

I'm just going to make this easy...Buy neo machi! Their products are very good quality and I'm quite fussy when buying for quality. I purchased one of the premium bomber jackets,3 tees as well. I'm a size xl uk and went for xxl which fit absolutely amazing
Another great thing about them is their genuine and lovely customer service. I spoke to one of their customer service team about my sizing and she did everything she could to helpe work it out. Brilliant service.
Their tees are really good quality and the printing is superior to anything I seen before . Lovely large colourful printing and I can tell it will last. I'm very impressed. I can't wait to buy more.

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Awesome

Great Material, great print, fast delivery. A great experience all around.

12 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Keine Kontaktmöglichkeit

Habe mir 3 T-Shirts bestellt so wie vorgeschlagen eine Nummer größer. Leider ist das Quatsch für deutsche Größen, ich hab jetzt 3Shirts die zu groß sind. Eines davon mit einer weißen Schrift und rotem Druck, der färbt nach gerade einmal einem Monat ab und die Schrift ist jetzt rosa/pink. Contact information auf der Website ist nur eine leere Seite. Alles zusammen sehr schwach für den Preis, über 100€ in den Sand gesetzt.

19 september 2024
Omdöme utan inbjudan
Logotyp för Neomachi

Svar från Neomachi

We're sorry to hear about your experience with the sizing and print. Compared to other brands, our sizes tend to run slightly smaller, so we recommend using the size chart for the most accurate fit.

Regarding the print, to help preserve the colors, we advise always washing the shirts inside out and avoiding the tumble dryer, as these steps can help maintain the design. However, it’s possible this may be a production issue, and we’d like to make it right.

Please feel free to reach out to us directly at hello@neomachi.com so we can assist you further.

Kind regards,
Neomachi

Betygsatt 5 av 5 stjärnor

Great product, runs VERY small (US sizes)

I ordered two hoodies and they run VERY small! I wear a large (US) typically and ordered XL and they were still too small. Customer service was really great in assisting with this size issue. Super soft, great design.

7 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Schnelle Lieferung

Schnelle Lieferung. Hochwertige Ware. Und ein toller Support, der einem immer hilft. Jetzt noch ein wenig mehr Cyberpunk Motive und ich bin restlos glücklich.

2 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The T-shirts are amazing

The T-shirts are amazing, 100% recommend. They look great and the material is fantastic. The only negative was the delivery, it ended up taking over 2 weeks and I had to email them to check before they even got sent, it left a really sour taste and has put me off ordering again.

19 juli 2024
Omdöme utan inbjudan
Logotyp för Neomachi

Svar från Neomachi

Thank you for the great feedback on the T-shirts; we're glad you’re happy with the quality and look. Our sincere apologies for the delivery delay – a temporary server error caused some orders not to import correctly, which led to the holdup. Thanks again for your support and understanding!

Kind regards,
Neomachi

Betygsatt 4 av 5 stjärnor

Good customer service, great quality, but...

After my first bad experience, I contacted Rosalie who did everything to help me out. I received new T-shirts and the quality of them is nice and the print is vibrant enough. I can now say that I am happy with my purchase.

I do have to take half a star out for the print on the back being quite small compared to the print on Neomachi shirts from EMP. That might be my personal taste though.

Another half a star out for the fact that the issue I had in the first place is still not addressed anywhere and I've seen a few reviews that pointed this issue out as well - There was a batch of T-shirts that were from a different supplier and the fabric was thinner and not very nice. Apparently, there was a shortage that has been sorted out now, but I can see that there are still a few of these thin T-shirts in stock. Now I was able to sort this out with Rosalie and I am now satisfied with the product, but some people might've received this thinner shirt and just thought that the quality is bad and they will now never come back, which is a shame. Be wary of this as you can't see this info on the website and if your T-shirt is of a different brand (currently Stanley/Stella) than what they describe on the website, make sure to contact support and you will be able to sort it out.

UPDATE 26.10.2024: I got an email saying that they have a 48 free shipping so I went on their website, thinking i will use this promo but I could see that all T-shirts went up in price and the price hike is almost like the shipping fee. I was happy with how the store owner handeled my situation but this is just shady. I will check the prices after the promo ends and edit my review further.

27 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Awesome!

T-shirts I ordered are awesome! The printing is top-notch and and quality of the shirts is good. I took my usual size (L) and I think the sizing was normal instead of fitted/slim. I could have gone with one size smaller to have more fitted look.

31 augusti 2024
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Betygsatt 1 av 5 stjärnor

Poor Quality, no communication

Where do i start?
T-shirts don't look like displayed in the shop. The fit is terrible, arms are not as long as shown, instead the shirt is way too long. Although the website implies that The shirts are printed with glowing neon uv-light color thats NOT the case. In general the fabric has a poor quality, it's like wearing a 2$ tshirt.
Another point is communication. I've sent several mails to make a change in my shipping (i accidentally set the wrong adress) but no confirmation of recieving my message at all. Instead a lot of Spam with Advertising and the backstory of the creator which is pointless regarding the tiny effort on the quality of the products. If there would have been an option to refund my order, i would hav done it by now. Very disappointing.

25 augusti 2024
Omdöme utan inbjudan
Logotyp för Neomachi

Svar från Neomachi

Dear Kunde,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our products has not met your expectations. Our goal is always to provide our customers with high-quality items and excellent service, so it’s disappointing to hear that we fell short in your case.

Regarding your concerns, we’d like to clarify that while our colors are designed to be vibrant and eye-catching, they are not marketed as glowing, and we apologize if there was any confusion. As for the fit and fabric quality, your feedback is valuable, and we will certainly take it into account as we strive to improve. About the fit of the t-shirt we would like to hear some more details about the specific issues with the t-shirt. If possible, we'd be happy to look into providing a replacement to ensure you have a product that meets your expectations.

We’re also sorry to hear about the communication issues you’ve encountered. It sounds like your previous emails may not have reached us, as we’ve unfortunately not received any correspondence from you regarding a shipping change. Please double-check that the emails were sent to the correct address. We encourage you to reach out to us directly at hello@neomachi.com with your order number, so we can assist you as quickly as possible.

Once again, we apologize for the inconvenience and disappointment. We genuinely appreciate your feedback and would like the opportunity to make this right.

Betygsatt 5 av 5 stjärnor

Great all-round!

Amazing designs, good quality and extremely helpful and friendly staff. Neomachi ticks all the boxes which is why I keep coming back for more! 👍

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very satisfied.

Good quality product that was delivered in pristine condition quicker than originally produced. Multiple payment options gave some good flexibility on the order placement. I'm always a little cautious when ordering from new brands and I was happily surprised when doing business with Neomachi.

13 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love these! Let me order some more..

The designs are amazing and the colours are really next level! The quality is of the shirts is good, might be a little on the thin side but at least not too thick, so you can still wear these comfortably on scorching summer days. I went for a size XL, which is my normal size. Definitely take some shrinking into account when they get washed. I've washed them 3 or 4 times now and the print and colours remain perfect. Shipping was fairly quick as well, even though the package came from Germany. Did I mention that I'm absolutely in love with the designs. I'll definitely order more!

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Qualität und Passform sind gut

Qualität und Passform sind gut. Das Material könnte etwas dicker sein, ansonsten weich und bequem. Der Bund ist an der Hüfte für mich sehr knapp geschnitten, geht aber noch

16 juli 2024

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