Neighbors Bank Omdömen 

505
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closi... Se mer

Betygsatt 5 av 5 stjärnor

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, str... Se mer

Betygsatt 5 av 5 stjärnor

I'm Very Happy With Brayn Easterday,.. He really explains Very Detailed Information, ... I Could Always count on Him Getting Things Done , and Finding a solution to any Concerns,.. My Loan Officer Wa... Se mer

Betygsatt 5 av 5 stjärnor

Melissa Janke was very helpful and informative with questions and concerns we had purchasing our new home. She made the process easier and put our minds at ease. We highly recommend Melissa Janke at n... Se mer

Företagsinformation

  1. Bank

Skrivet av företaget

At Neighbors Bank, we believe friendly, personal service is every bit as valuable to your homebuying process as our mortgage expertise. We specialize in low down payment loans and help you evaluate all of your mortgage options to find the best fit. You can get to closing quickly and efficiently with an experienced team on your side. Neighbors Bank is an Equal Housing Lender Member FDIC. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com) NMLS #491986. (www.nmlsconsumeraccess.org).


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

505 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,7

Alla omdömen

(505)

138 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great experience!

Rob and Nina made the daunting process of purchasing a home a breeze! They were always available to answer questions and explain what was happening. I highly recommend Neighbors Bank if you are considering the purchase of a new home!

16 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Khalid was amazing

Khalid was amazing at explaining everything to me, there were no surprises and if there was something I didn’t understand, he had no problem braking it down for me. He was quick to respond and I was never left in the dark. My new home is perfect . 10/10 I would highly recommend

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Garret E

Garret E. at Neighbor's Bank is great at what he does. He was always available to answer my questions and concerns. He kept in contact throughout the process so I would know what's going on. If I ever brought a home again it would definitely be with him.

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As a first time home buyer Neighbors ...

As a first time home buyer Neighbors Bank made the whole transaction feel comfortable and stress free. The Loan Officer Ashley Mirth was extremely helpful and answered all my questions with integrity and confidence. The Loan Coordinator Mariah DeJonge made sure the paperwork was submitted on time and error free. I also can't say enough that the loan team stayed in consistent communication, which is what made this feel so stress less.

10 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They are amazing!!!

They are amazing they truly care about people and go above and beyond to help. They are with you every step of the way. Would absolutely recommend them to everyone.

1 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Lender

Neighbors Bank worked with us every step of the way even through difficult times they were always on top of what we needed to get done. Lending team worked wonders and got us our first home!!!

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Neighbors Bank Made Buying a Home Wonderful

Tim Vieck, Nina Eacker, and the rest of the team at Neighbors Bank were a joy and easy to work with to get my loan, and home, secured! They explained every detail and step easily and made sure I got what I needed.

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVED Melissa and Tyler!!

I am a real estate agent based in Louisville, Kentucky and I had the pleasure of working with Melissa Janke and Tyler Grace on a transaction recently. Our client, Tanya, had been preapproved with Melissa for years while she searched for her forever home, Tanya and I ended up meeting eachother last fall and found her home a few weeks ago. Tanya reached out to Melissa and Melissa was ready to get everything rolling!! She touched base with me and has been extremely friendly. Tyler, the loan coordinator, has a funny sense of humor through emails and updated us often; I think we can all agree that this has been one of our smoothest transactions to date! Though Melissa and Tyler were a few states away from us, it certainly felt like they were here at home through their engagement and communication. I will absolutely recommend these two to my future clients!!

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My Neighbors Bank Team was exceptional!

My Neighbors Bank Team was exceptional!
Gwen and Madison are exemplary professionals.
Gwen was especially helpful to me in navigating the whole process - this being my first time purchasing a home. She answered my inquires promptly and knowledgeably, taking the time to explain anything with which I was not familiar. All in all I found this to be a very pleasant experience.
I highly recommend Gwen and the team at Neighbors Bank!

11 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Loan officer

Loan officer, Paden Klein was very helpful. As was most of the Neighbors Bank team. Everything was straight forward and up front and he went above and beyond to make our dream house a reality.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor communication, pre approved for a USDA loan and then denied.

Our buyer was pre approved for a usda government loan. Through the 45 day process there was a credit issue but our buyer paid off the debt and they were told that the loan could proceed. The buyer’s agent tried to get in contact with Neighbors Bank numerous times for an update with no answer. The broker had to get involved and then were told the buyer did not meet the requirements for a USDA or FHA loan. Not only is this a waste of time for us selling our home but a waste of time and HOPE for this potential first time home buyer. Very disappointed in the lack of communication from this lender and the false hope.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Neighbors Bank

Svar från Neighbors Bank

Thank you for taking the time to share your experience. I want to start by saying how truly sorry we are for the frustration, confusion, and disappointment this process caused for you, the buyer, and everyone involved.

Please know we are actively reviewing this situation to better understand what went wrong and how we can ensure this does not happen again. If you're open to speaking further, I would truly appreciate the opportunity to connect directly, answer any questions, and help however I can.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Betygsatt 5 av 5 stjärnor

A HUGE shout out to everyone at…

A HUGE shout out to everyone at Neighbors Bank that help us get into our new home! Becca, Marissa, Tiffany, Cecil, Brooke, Lacey and Kaddie busted their butts to get their jobs done and us to closing a bit ahead of schedule! For that we appreciate and thank you all and anyone else we might have missed.
Thank you,
Bill and Casi

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service!!!

The whole process went as smoothly as possible. Melissa and Tyler made every step of the process easy to understand and answered every question I had. I would definitely recommend Neighbors Bank, Melissa and Tyler!

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New home purchase

We recently purchased a home and had the pleasure of working with Neighbors Bank — and the entire experience was outstanding. Our loan coordinator, Abbie Maislin, and our loan officer, Melissa Janke, were absolutely fantastic from start to finish. They kept everything organized, made sure we stayed on schedule, and helped ensure we closed right on time. Their communication was top-notch — always clear, timely, and easy to understand. It was easy to reach out with questions and get quick, helpful answers. We felt supported every step of the way. Highly recommend Neighbors Bank, especially Abbie and Melissa!

30 juni 2025

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