The refilling rig is an absolutely essential accessory to the Hex dosing system. Save yourself hassle & get one.....simple loading when you're suffering is great, no fiddling about just put your medic... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products that are both good in value and performance. The nectar hex is amazing, has all the premium features everybody wants. External battery, large chamber, quick ramp up time, durable. T... Se mer
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Well, I thought it was broke at first. Then I found a very detailed instructions from a different site. I have a cheap flip phone that I call my parents and any business I need to take care of and I'm... Se mer
Sono molto entusiasta di questo nuovo vaporizzatore, era veramente difficile migliorare l’esperienza di svapo del Platinum! HEX funziona molto bene, esalta molto i sapori dell’erba e i suoi derivati... Se mer
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Företagsinformation
Skrivet av företaget
Nectar (Dry Herb Vaporizers) was founded with the sole purpose of providing the healthiest means of responsibly enjoying and utilising nature’s medicines through the use of hardware such as vaporizers, whilst completely avoiding the consumption of toxins and carcinogens. Nectar products are becoming increasingly popular and are setting themselves as a gold standard in product quality. Our dry herb vaporizers and rosin press products are made with high quality materials and offer empowering experiences for those looking for premium and discreet devices whilst avoiding the sometimes-unavoidable premium costs.
Kontaktuppgifter
Southgate Office Village, 286A Chase Road, N14 6HF, London, Storbritannien
- 020 7050 0737
- info@nectarmedicalvapes.com
- nectarmedicalvapes.com
4,3
Utmärkt
901 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lost product no help from Support
9 augusti 2023
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Sinan,
We’re sorry for your disappointment, however the review is slightly inaccurate as you did have help from us.
We helped you track the package, only to find out that it was delivered to your address.
We also offered a discount for your next order but we can’t take responsibility for lost packages if their tracking shows up as delivered.
All the best,
Nectar Team
Great product and customer service
The products and company are amazing. Had a fault with my Nectar platinum, contacted them and they quickly sorted the issue out..outstanding customer service. Thanks guys
12 augusti 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Stephen,
Thanks for taking the time to leave us a review. We really appreciate it and rest assured that we're always here to help in any way we can. If you need anything else in the future, kindly send us a message via WhatsApp or e-mail.
All the best,
Absolute Waste of Time, Money & Effort
I bought a Platinum vape in December 2020. I have only used it about 20 times. I was going to use it again today but it has given up the ghost. I get a message on the screen that says 'Sensor Error'. I have no idea how to fix it and after such little use it seems the thing does not live up to the hype. It will be going in the bin.
My other problem is that I bought a box of two spare batteries to keep as back up for when the first one was completely drained. I placed them both in a charger and it indicated they had not charged after two hours. I blamed the charger at first. Then I decided to put one of the batteries into the vape for charging. Guess what? After six hours of charging it was still kaput. Same story for the second one as well.
In fairness Nectar said send them back. But as I had thrown away the box they came in I just swallowed my pride and kept the batteries. They will be joining the vape in the recycle bins.
My review would be one star as all the items I bought ended up being an almost total waste of money.
By the fact the vape worked about twenty times I thought I'd give it the extra star. But when I consider what an absolute waste of money the spare batteries were it made the second star a difficult decision.
I bought a second Platignum vape for a friend last August (2022). I've not seen him in a while but I'll have to find out if his is an equal let-down or not. I'll give him the battery that still works and the spare parts I wasted money on (wasted because the vape did not get enough use to need the gauzes etc. changed)
I can't recommend this product to anyone as all the goods I have bought for myself were virtually a total waste of time, money and effort.
For something I paid over £100 for, it should have lasted longer than twenty 10 minute sessions. But they have a few videos on youtube to show the things off which look good. Just a shame my experience was so dismal. But good luck to anyone else. It may just be a one off and my vape and batteries were the only ones to be faulty in the whole of their production line - even though the spare batteries were ordered 10 months after the vape.
26 augusti 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Steve,
I hope this message finds you well. I wanted to reach out and offer my sincere apologies for the recent issue you encountered with your Nectar Platinum vaporiser.
Rest assured that our products undergo rigorous quality checks and testing to ensure they meet or exceed industry benchmarks. However, it's important to acknowledge that, like all electronic devices, there may be rare instances where a product may experience unexpected issues when left unused for extended periods of time, and we deeply regret any inconvenience this may have caused you.
In the meantime, please don't hesitate to reach out to our customer support team via WhatsApp or Email for assistance with resolving the current problem with your device. We are here to help you every step of the way and will do everything in our power to rectify the situation.
All the best,
Best customer service ever
Best customer service ever
My vape stopped charging. They have a whatsapp number that they replied quickly, and they sent me a replacement even If I am abroad at the moment
Thank you guys
Keep up being like that please ! :)
16 augusti 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Yiannis!
Thanks for taking the time in leaving us a feedback. We really appreciate it and if you need anything else in the future, please let us know by messaging us on WhatsApp or e-mail.
All the best
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Macman,
Thanks for taking the time in leaving us a review. We really appreciate to see that you're happy with the purchase. If you need anything else, please let us know by messaging us on WhatsApp or E-mail.
All the best,
Very speedy delivery.
11 augusti 2023
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi David,
We're very happy to see that your order has arrived on time. If you need anything else, please let us know by messaging us on WhatsApp or E-mail.
All the best,
Very poor customer support if buying for managing chronic conditions
EDIT: I’ve removed any positives from this post as the reply below is continuing the ‘blame the customer’ stance. I believe the mistake was theirs when they transferred my order via Nectar website to Amazon logistics. And offering me 20% off buying another is an insult.
If you use vapourier devices for managing chronic conditions, look elsewhere. This ridiculousness had me on my knees last week……..…
After having a Gold for a few months I upgraded and purchased a Nectar Platinum - it never arrived. I have had no support from Customer Support to find where or when or who my device had apparently been delivered to. They expected me to contact Amazon logistics! Amazon logistics tell me to go back to seller! My address was slightly incorrect - I was told it must have been me?!? - so nothing they can do. I now wish I’d ordered from Amazon and have lost trust in Nectar. Disappointed I’ll have to go elsewhere 😔
18 augusti 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Lynn,
We’re sorry that we couldn’t help you more but as discussed on the phone we can’t take responsibility for ordering it to the wrong address.
We helped as much as we could, we gave you the tracking number, showed you which address you sent it to, and even offered a discount as a replacement for another device.
Our countless positive reviews are evidence of our willingness to help but you have rejected our request to contact your neighbour and ask them to return the item.
We really wish you the best!
Funciona de maravilla con flor o resinas
5 juli 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Ola Iggy!
Grazas polos teus comentarios. Agradecemos moito que dediques o tempo a deixarnos un comentario e se necesitas algo máis, non dubides en poñerte en contacto por WhatsApp ou por correo electrónico.
Todo o mellor
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Dave!
Thanks for your feedback. We really appreciate you taking the time to leave us a review and we're so glad that your order has been delivered in a timely manner. If you need anything else, please don't hesitate to reach out via WhatsApp or e-mail.
All the best
Wow what an experience
Nectar vapes are very good and value for my money, have tried more expensive vapes and these are just as good.excellent customer service and support team. Will recommend and will be back for more definitely.
7 juli 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi John!
Thanks for your feedback. We really appreciate you taking the time to leave us a review and if you need anything else, please don't hesitate to reach out via WhatsApp or e-mail.
All the best
Great
Very good product and customer support. Only thing is that charging port needs improvement
10 juni 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Dyana!
Thanks for your feedback. We really appreciate you taking the time to leave us a review and something to improve with the product.
If you need anything else, please don't hesitate to reach out via WhatsApp or e-mail.
All the best
Excellent product that does a great…
Excellent product that does a great job. No complaints.
2 juli 2023
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi John,
Thank you so much for leaving us a review. We really appreciate the time you gave. If you need anything else in the future, please contact us via WhatsApp or email.
All the best,
Every tank i ordered leaked from the…
Every tank i ordered leaked from the underside after a couple of days. I could see where the oil was slowly leaked through the seal and ended up losing alot of expensive oil. Ended up buying another vape
26 juni 2023
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Dan,
We deeply apologise for any inconvenience this had caused. Please accept our sincere apologies. We're here to offer our full assistance in resolving the issue and ensuring your satisfaction. Kindly contact us via WhatsApp or e-mail so we could fully help you out.
We look forward to hearing from you.
All the best
Great
Great, I love it, the second one ata😉Great, I love it, it's the second The device I bought, the best, has no problems.
15 juli 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi!
Thank you so much for leaving the time to give us a great feedback. We really appreciate it and if you need our help in the future, please don't hesitate to send us a message via WhatsApp or e-mail.
All the best
I had an issue with my battery on my…
I had an issue with my battery on my nectar gol. I followed the easy to follow instructions on WhatsApp.
It was deemed my item was faulty and within 2 days I had a brand new oven come to my door.
I’m extremely impressed by the level of service I received and love the product!
5 stars
10 juli 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Hayley,
Thank you so much for leaving our service a feedback. We really appreciate you taking the time to share your thoughts. If you need us again in the future, please don't hesitate to let us know by sending us a message via WhatsApp or e-mail.
All the best
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Ciao Vincenzo,
Apprezziamo molto che tu abbia dedicato del tempo a lasciarci una recensione. Grazie mille e se hai bisogno di altro, ti preghiamo di contattarci tramite WhatsApp o e-mail. Saremo lì per te.
Ti auguro il meglio
Nectar Gold brilliant Vape
The little vape came in a neat little box with an instruction booklet. Husband gave up smoking on new years Eve and started using his vape; which was a Christmas pressie! He loves it and even better not smoked since he started using his vape. He looks much healthier. Compact and easy to carry around in your pocket. Just struggled a bit cleaning it. Not sure what the thick piece of silver is for or where it goes? not being negative it's probably me being stupid!! Fantastic product. Thank you
31 december 2022
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi Angela,
We really appreciate you taking the time to leave us a review. Thank you so much and we're glad that our product has made an impact. if you need anything else, please contact us via WhatsApp or e-mail. We'll be there for you.
All the best
ci tengono al cliente
9 juli 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Ciao Luca,
Apprezziamo molto che tu abbia dedicato del tempo a lasciarci una recensione. Grazie mille e se hai bisogno di altro, ti preghiamo di contattarci tramite WhatsApp o e-mail. Saremo lì per te.
Ti auguro il meglio
Stealth medicine
Great little vape for out and about. Nectar customer services are quick to help out if needed.
2 maj 2023
Omdöme utan inbjudan
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi!
Thank you so much for leaving our product and service a feedback, we really appreciate it. If you need anything else, please contact us via WhatsApp or e-mail. We'll be there for you.
All the best
Svar från Nectar Medical Vapes | Dry Herb Vaporizers
Hi David
We really appreciate you taking the time to leave us a review. Thank you so much and if you need anything else in the future, please contact us via WhatsApp or e-mail. We'll be there for you.
All the best
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