I ordered a new airbrush needle on 18th May. It was sent and dispatched. Evri lost the parcel. John from customer services sorted my issue. The first airbrush we bought from neatandhandy is excellen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On the magnifier classes, the led light didn't work. Contacted provided email and john responded. I responded to him and was ghosted. I tried by email again and still crickets. The magnifier works OK... Se mer
Great products, excellent quality/price ratio, awesome customer service. I though my last order was lost by Canada Post and they offered to replace it if needed. I finally received my original order t... Se mer
Easy ordering, prompt shipping, updates during shipping process. Only issue I have is courier left package at my front door at 11am. I was out all day til 7pm. Would have appreciated a call to arrange... Se mer
3,5
Medel
359 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am very happy
I am very happy with closeup vision glasses. The communication was excellent and updates of postage transit was often and clear. Arrived in good condition. Thank You.
12 januari 2025
Omdöme utan inbjudan
Arrived on time as described
Arrived on time as described, Finding the use of it better than my loupe , highly recommend.
30 december 2024
Omdöme utan inbjudan
Company refused to help when an order was not received …
Company refused to help when a order was delivered to wrong address. Stated I had wrong address although they admitted and showed pictures of it being delivered to WRONG address. If anything item should have been returned to sender since there was no such address not just dump on closest lawn. Very upset that they feel since it was delivered they have satisfied thier obligations.
Horrible service!!! When an address on package is not actually an address in existence it should be returned to sender NOT dumped on whatever lawn on that street and Not even at door....
Horrible Horrible company!!!
Cannot review actual product since I never received it. Just review my experience with company.
7 december 2024
Omdöme utan inbjudan
Svar från neatandhandy.com
Dear Eileen,
Thank you for reaching out, and we sincerely apologize for any inconvenience caused. We’re more than happy to resend the product to your correct address at no additional cost.
To proceed, please send us an email with a confirmation of the error and provide us with your updated delivery address.
We appreciate your understanding and look forward to resolving this matter promptly.
Kind regards,
Neat and Handy Team
Very smooth purchase
Very smooth purchase, the items arrived okay, and up to their usual standard.
10 december 2024
Omdöme utan inbjudan
minature painting
Received both products I ordered in a timely manner. They work great. Excellent for painting 15mm Flames of War infantry. Both of my old eyes appreciate the assistance. I would strongly recommend these magnifying aids to fellow minature painters.
21 december 2024
Omdöme utan inbjudan
so when you order the “2 in 1” option
so when you order the “2 in 1” option, they actually just send you 2 pairs of glasses. 1 battery version and 1 usb version. 😆
20 december 2024
Omdöme utan inbjudan
I received the tracking number after I…
I received the tracking number after I received the package
29 november 2024
Omdöme utan inbjudan
Nice n Easy
Easy ordering, prompt shipping, updates during shipping process. Only issue I have is courier left package at my front door at 11am. I was out all day til 7pm. Would have appreciated a call to arrange a neighbour to collect. We have regular thieves around here.
5 december 2024
Omdöme utan inbjudan
Great item and it feel good
24 november 2024
Omdöme utan inbjudan
Great product
Easy ordering, delivery updates, good price and a great product.
18 november 2024
Omdöme utan inbjudan
They sent me the charge cable I wanted…
They sent me the charge cable I wanted and it didn't cost much.
15 november 2024
Omdöme utan inbjudan
Handy tool for miniatures
The product is great! My husband says the are comfortable and great for working on his Warhammer. My only complaint is that when we ordered the item, we were not told it was on back order until days after placing the order. When I asked for assistance, one message came back with this information, another told me the time just shipped and tracking info was to follow. A few days later, I asked again, and got the same reply regarding they just received the product and are shipping now. Once that happened, we got the item very quick.
29 oktober 2024
Omdöme utan inbjudan
De bril is een oud model,en de usb past…
De bril is een oud model,en de usb past niet.
12 oktober 2024
Omdöme utan inbjudan
Drop shipping?
The company claims to be shipping from a warehouse in Victoria but the tracking information is clearly from china so I guess this is doing drop shipping but also really deliberately lying about it?
Product might still be fine but that’s a pretty big red flag
21 september 2024
Omdöme utan inbjudan
Svar från neatandhandy.com
Dear Chris,
We only have the Mini Airbrushes and the VisionAid Magnifiers in stock in our Australian warehouse. There are many reviews from our Australian customers who confirm fast delivery.
However, if you purchased other products including spare parts then we will ship them from our Hong Kong warehouse with fast shipping service and the packages usually get delivered within 5-11 working days.
Apologies for the inconvenience. If you need any help with your order then please send us an email and we will be glad to help you.
Kind regards,
Neat and Handy Team
Fantastic
Fantastic, turned up quickly, have been struggling with my hobbies, painting miniatures, now can see clearly, love the light,can see all that detail, awesome product 😀
12 september 2024
Omdöme utan inbjudan
Bubbles
Nice mini airbrush, replacement needles and nozzles cause bubbles.
5 september 2024
Omdöme utan inbjudan
Svar från neatandhandy.com
Dear Hans,
Glad you like the Airbrush!
Sorry to hear about the issue. We did receive your email and replied to it with a delay due to Labor Day holiday here in the USA. Sorry about not responding quickly!
However we have not received a reply from you yet. We will be happy to assist you as soon as we receive your response!
Best wishes,
Neat and Handy Team
My airbrush hose arrived as ordered in…
My airbrush hose arrived as ordered in good condition.
22 augusti 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.