Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Impossible to get an early appointment! Trying to book my car in early as you supposedly can up to 3 month as my NCT is out over Christmas and if anything needs fixing I can't get a garage for 2 week... Se mer

Betygsatt 1 av 5 stjärnor

Originally tested the car in castleisland failed the test on one of the dip beams being too high Got the light sorted took it to tralee for retest a week later and the light passed but this time t... Se mer

Betygsatt 1 av 5 stjärnor

My car was NCT in Drogheda. Never had my car fail a test and to my surprise it failed due to what they said was a coil spring faulty in rear wheel. You wouldnt believe it my husband had his car N... Se mer

Betygsatt 5 av 5 stjärnor

Amazing Experience at Little Island I visited the Little Island center for a late-night appointment tonight at 1:00 AM. My car ended up having a serious issue that made me very nervous about the dr... Se mer

Företagsinformation


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2,3

Dålig

TrustScore 2.5 av 5

120 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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34 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Brake check?

This report concerns an NCT incident which happened three years ago, which is against your guidelines, but please bear with me.

Back in 2021, my car received a Pass Cert, but the inspector informed me that "the brakes only barely passed the minimum performance required, you must get them seen to immediately."

Strange, thought I, I hadn't noticed any deterioration, but it is possible to get used to slowly deteriorating brakes, so I went straight to a mechanic friend for a second opinion, and we did some emergency stops, all to our complete satisfaction. Nevertheless, I decided to take off all the drums and calipers (I'm a mechanic myself) just to make sure. Everything -- shoes, wheel cylinders, adjusters, drums, calipers, pads, discs, master cylinder, fluid (yes, I take no chances with brakes!) -- was checked, and in perfect working order. All components were reassembled.

The car has just passed its third NCT since with absolutely nothing whatsoever done to the brakes in the meantime, and every time, no mention of any braking problem. So, what was the original tester talking about? That incorrect diagnosis could have cost me a couple of hundred euro for unnecessary stripdown and reassembly if I hadn't been able to do it myself.

Which begs the question -- who, exactly, tests the NCT testers?

16 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Carlow NCT, 16.10., 17:55-18:30, unbelievable

I had a NCT appointment today at 17:55.
I came with my son who is nearly three years of age.

At reception an employee from Philippines took care of me. He had a poor English, so this was the first major thing that I've noticed. I believe that there should be a minimum level of conversational English in order to do the job properly at NCT on any car, because you also need to communicate with the customers. Or am I wrong? I am a foreigner myself, and this is completely unacceptable.

So the guy took keys and car went in. After about 20 minutes, a guy comes into the waiting room and demand me to come into the garage. I carried my son on my left arm and went into the garage where they test the cars. I'd say that this is unacceptable too. Not only a minor went into a garage but me too, without any ppe whatsoever. A very poor safety protocols. Or am I wrong?

We went in and the guy told me "I can't start your car". I saw a steering wheel is completely locked, tyres go to the right, pointing to the right. I sat into the car with my son, and tried to start the car. I couldn't. Steering wheel completely blocked, jammed. So I asked him, "how did you do that, explain me how did you broke the car?"

I drive this car everyday for the last year since I bought it. I work 5 days a week. I never had this problem or anything similar. I drove from my house after work to the nct test centre and I had NO PROBLEMS.
That guy broke up my car, I would say he was too hard on the key, so the key teeth broke and it was unable to unlock the steering wheel and start the car.

After 5 minutes of trying, all employes come and look at me and my son, stress was high, then they decided to push the car out. Few employees started pushing car, car was moving to the right but somehow managed to stop outside. Also, right before they started pushing car, team leader was aggressive towards employee who was testing my car. He pushed him and yelled at him. This is highly unacceptable in any workplace. This assault happened around 18:15-18:25. I am sure 100% that this is on camera. I am going to report all of this.

At the end, they left me with half broken car, outside nct test centre, with jammed steering wheel, car parked completely off on the side of the parking lot, on drivers side opened window, me and my son were thrown out like garbage, unable to start the car, they handed me failed certificate and they left. Outside was around 14 Celsius, my son was cold.

Is this normal and acceptable? You tell me. Send me an email or give me a call, and explain, NCT management.

Unfortunately I have lost my mind and started yelling. This was immature and I apologized afterwards. I would not do that again. I am just a human, a father, and that day-a very stressed out individual (after a hard day at work, too).

16 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Due to water damage

Due to water damage, they could not verify my student bus pass and will not reimburse the £30 odd pound I had to spend during the week getting the two buses to uni and work because they messed up.

24 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fonthill

Fonthill. Asian lady behind the counter was so rude when I told her there was a car with no disabled badge in the disabled space. She told me it was a staff car, got stroppy when I said they had no business parking there, said there were two spaces down the end of the lot that a disabled driver could park in even had the gaul to ask me what my problem was! Possibly the rudest person I've ever encountered in a customer service role. Oh and the lift that was out of service last year is still not fixed so I couldn't go upstairs to wait.she had no consideration for disabled drivers, instead of showing empathy she chose to be argumentative didn't think there was anything at all wrong with a staff car taking one of only two disabled spaces. Disgraceful attitude I had to walk outside I was so angry

27 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Donegal NCTs are a Farse

I applied to have my NCT test in Carndonagh and organised an Annual leave day to only be told that my appointmemnt could no longer be satisified at 830 am by text which was supposed to be at 4pm.

then i couldnt get a rescheduled appt in donegal for approx 3 weeks.

When i eventually got my car to the test centre thre was 2 failures of which one was a headlight and the other was a seatbelt.

The head light is anlaysed by machine so i accept this but the visual of a seat belt that the over zealous assessor claimed was "frayed" was ridiculous and as it was noted on the NCT test has now resulted in a repair cost of almost €500 for nothing other than an assessor conjuring up reasons to fail a car - money money money for the NCT and their retests.

23 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

NCT Centre in Toughers…

Visited Naas NCT Centre in Toughers this morning. Very efficient service. In and out in 20 minutes. Friendly staff. Newly refurbished waiting area which is a good improvement.

18 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor and old inspection standards

They could fail your car for random reasons. When you understand your car isn't troubling you for certain reasons, they could fail it by just visually seeing it. There is no data driven approach to these visual issues. It feels like you are forced to spend on your car every time you take for a test, so there is constantly a business running around tests and mechanical fixes.

The NCT standards are poor with visual checks as there are no data behind it.

25 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Understanding calendars is apparently beyond the abilities of NCT staff

Brought my car in for my annual NCT test and it failed on a number of items (fair enough, I expected that a few things would need to be done with it). I brought it to a mechanic and got everything fixed, booked it in for a retest and brought it back. The second time, they failed it again because one of my break lights was slightly less intense than the other (seemed like a stupid reason but fair enough, they know what they're doing). The guy told me I would need a visual retest and that I had a month to get the problem fixed and bring it back. I got the problem fixed and brought it back. When I got there, the guy refused to pass it as he said it was out of date and I would need a full retest. If anyone from the NCT is reading, here's a hint... Don't tell people they have a month to get their car retested if, when they bring it back 2 weeks later, you're going to say it's out of date.

3 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Outrageous

It’s starting to get to the point that it’s ridiculous. Came over to get my test done in athlone was booked in for 16:20 showed up 30 minutes earlier. While I waited an hour for my car the 3 testers were standing around talking to themselves and on the phone and standing around smoking while an older man got 4 cars done in the time mine was up. You call them and they say they are too busy or there is a 3 month wait for your test. Maybe if they worked instead of standing around we would be getting are tests done in time

2 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shame for Drogheda NCT centre

Drogheda NCT

Yesterday I had NCT in Drogheda. Almost past just from one light failed. I fixed on next day on Monday and came back to NCT checking centre. I arrived there an 1pm and the man at the dest told me to come back after 2pm as they are fully bucked. I told that I have only vision check up for my car just may for a few minutes. But the man just repeated all again to be back at 2pm. I came back at 2pm and still waited for another 10minutes. Another man at the when hear that I said I’m waiting here already for one hour was a bit surprised. For him took only 3-4 min to look at my car and give me papers back. And for these 3-4 minutes I needed to wait 1 hour there inside 😡 Drogheda’s NCT centre didn’t deserve to get even that one star I puted. There should be option for 0 start. Staff just not taking care of them customers and ignoring them. Shame

4 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fonthill reception are ignorant

Went into this money making factory today and got served by an Asian girl in the fonthill centre who shouted at me next please as I walked in which was clearly me as nobody else was there!before I could even say anything she rudely says what's your reg.. which I politely gave and then she gives her information like it was such an agonizing chore to her and then as I was walking out I says your definitely going win Mrs personality of the year award and I get the sour puss look again.. people don't wanna be in your Sithole environment getting ripped off by Muppets like you so least Yas can do is be try be a bit nice to them ok 👍👍

2 mars 2024
Omdöme utan inbjudan

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