Navexa Omdömen 

345
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Navexa has solved problems for us that another company could not do. James was happy to explain how to operate the system in simple terms and patient while doing this. We are extremely happy with t... Se mer

Betygsatt 5 av 5 stjärnor

Much more modern, better looking and easier to undertand than Sharesight. Their support team is fast to response as well. I can't imagine anyone who are serious in buying stocks to go without it (how... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I loved this service last time I used it but this time the prices are insane. $20 a month was steep but worth it for the features but the price it is now I'd never consider paying that much. I'm using... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have just started using Navexa and so far everything is simple and easy to use. The only complication is with a broker account however with the changes in Australia( Australian Tax Resident) re capi... Se mer

Företaget har svarat

Företagsinformation

  1. Investeringstjänst

Skrivet av företaget

Track portfolios, performance, dividends and tax reporting in one platform. Free 14-day trial: https://www.navexa.com


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

345 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(345)

115 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Too much automation

Too much automation, still not set up properly after 3 weeks, shares that l haven’t owned in years showing up in my portfolio. I have more than one share portfolio, how do l set this up??

19 oktober 2025
Logotyp för Navexa

Svar från Navexa

Hi there,

Thanks for sharing your feedback. I’m sorry to hear your setup hasn’t gone smoothly. We take reviews like this seriously, and our goal is to make sure every customer has a five-star experience.

I’ve reviewed your account and can already see where things might have gone off track. It appears that there are a few trades that require review, which I can assist you in correcting so that your portfolios display correctly. I’ve reached out by email to help get this sorted and to explain how to set up multiple share portfolios correctly.

Once we get everything aligned, I’m confident Navexa will work precisely as you expect. I really appreciate you giving us the chance to turn this around for you.

Warm regards,
Tom
Head of Customer Success
Navexa

Betygsatt 5 av 5 stjärnor

Navexa is top quality

The first platform I tried was not able to import fees from my exchange API. Navexa did this first time with no problems at all, which resulted in significantly different figures for tax reporting. Their AI help bot is also terrifyingly smart and helpful.

15 oktober 2025
Betygsatt 2 av 5 stjärnor

No support.

No support.

21 oktober 2025
Logotyp för Navexa

Svar från Navexa

Hi Craig,

Thanks for your feedback. I'm really sorry to hear you didn’t have a great experience. We don’t offer phone support, but our online chat lets us share walkthroughs and screenshots and check your account directly to help fix any issues.

I’ve reached out by email to help you set up your portfolio correctly so everything reflects your full trade history.

Kind regards,
Tom
Customer Success Manager, Navexa

Betygsatt 4 av 5 stjärnor

Great living customer service

Tom, head of CS was great to deal with over several days…patient, kind, solution focused, and gave me pertinent information with a quick response time.
I’m not a fan of bots but Tom won me over at Navexa.

20 oktober 2025
Logotyp för Navexa

Svar från Navexa

Thank you so much for your kind words. I’m really glad to hear you had a positive experience and that I could help get everything sorted smoothly. We’re always striving to make Navexa as easy and supportive as possible, and I really appreciate you taking the time to share this.

Warm regards,
Tom
Head of Customer Success, Navexa

Betygsatt 2 av 5 stjärnor

Inabilaty to get human help even though…

Inabilaty to get human help even though your emails to me give me an address that never responds to my problem. The platform itself will be very benificial to me once I get familar with it. example:
Contract Note Import Failed
Your forwarded email with the subject: Bond Wrap – Markets, Trading Flows and Ideas could not be imported.

Failure reason: .

The account this 'refers' to was deleted because I was having so much trouble. I opend a new account with a different and new forwarding navexa address and today this appeared. no reference to my bonds is in my forwarding for the current subscription account.
Iv'e only just started with this platform and I'm trying to learn via uTube and other. I have spent hours trying to deal with some things using your AI. My brain is not geared the same way an accountant's brain is geared, I have to learn and I need help in several areas. 'Bonds' is one area you don't cover yet the same way you do with say ETF's. My contract notes are not auto updating but I think that is because I did not 'save' . I had two trades overnight and I added them manually and altered the auto import by 'saving' so I haope that now works. Your platform has a LOT of merit but being able to contact a human would help. I note that Irene Zhu never seems to have any trouble contacting you. BTW date of experience is about 8 weeks of pain.

11 oktober 2025
Betygsatt 1 av 5 stjärnor

Problems in automated connection with…

Problems in automated connection with brokers accounts.

2 oktober 2025
Logotyp för Navexa

Svar från Navexa

Hi Yimin,

We’re really sorry to hear about the trouble connecting your SelfWealth account. We understand how important it is for your trades to sync automatically.

Our team has looked into this and found that your SelfWealth contract notes were being sent to a portfolio that had been deleted. Once you update to the new email address in your portfolio settings, your future trades will import automatically as expected.

We’ve also shared steps to recover any missing trades, and we’re happy to help make sure everything is fully up to date. Please check your inbox for our latest email.

Thanks so much for your patience while we work to make the connection smoother for you.

Navarre from the Navexa Team

Betygsatt 5 av 5 stjärnor

Ease of use and time-based performance data

I like the ease of use, the interaction with my broker transactions and how I can assess performance of my portfolio over discrete time periods. To me this is a huge advantage over my excel spreadsheets or my brokers spreadsheet which only compare to purchase price.

26 september 2025
Betygsatt 5 av 5 stjärnor

A newbies first experience

I have been (and still am) a Sharesight user - both platforms have their own features - i find Navexa a much more useful tool for the individual investor - Navexa is all about maximising one's portfolio returns rather than just reporting on the content (something Sharesight does very well)

25 september 2025
Betygsatt 1 av 5 stjärnor

Terrible software

Terrible software. Wouldn’t connect to brokers at all. Customer service is just an ai bot. Scam software stole my money and false advertising

24 september 2025
Logotyp för Navexa

Svar från Navexa

Hi Mark, I'm sorry you had a bad experience and I'm keen to rectify this for you.

I see you received a response from our AI bot where it asked if you'd like to talk to a human but we didn't get a response from you.

More than happy to refund your subscription if you like.

Otherwise we are happy to help get you up and running.

Let us know at help@navexa.com

Betygsatt 4 av 5 stjärnor

Great tool but pricey…

I recently imported five portfolios into Navexa to test it out during its trial period. It did a good job of identifying errors during the import process, and the CSV import went smoothly.

Once the data was imported, I liked the layout and features. In my case, I’ve been searching for a tool that breaks out capital gains and dividend income, and computes the average share price across multiple portfolios. Navexa’s group feature solved these challenges for me.

My only concern going into the trial was the pricing model. While $25 AUD per month for one to three portfolios seemed fair, the $40 fee for up to 10 portfolios was a bit steep. I wasn’t sure if there was a workaround in Navexa that would allow me to consolidate my holdings into one to three portfolios, but after a few days, I realized that wasn’t possible. I’ll end up with eight or nine portfolios.

As a couple in Canada, it’s common for each of us to have an RRSP, TFSA, LIF/LIRA, and possibly a Spousal RRSP and a bond portfolio. Our portfolios range in size from one holding to 16 holdings each. In total, I’m only managing 30-35 distinct holdings across those eight portfolios, but that places me in an upper pricing tier at $40 AUD.

After a couple of days setting it up, I’m going to abandon my trial and go back to my spreadsheet, Google Portfolio, and coffee. I’ll dream of the day when $40 per month doesn’t seem like a lot of money to spend on what is otherwise a pretty decent tool.

15 september 2025
Omdöme utan inbjudan
Logotyp för Navexa

Svar från Navexa

Hi Tim, thanks for the great feedback! If you don’t need the Australian tax reporting, you can switch to our Global site (scroll to the bottom of navexa.com and click “Global”), where Premium is $16 USD/month. Each portfolio in Navexa represents its own tax entity, which is why accounts like RRSP, TFSA or LIRA can’t be merged into fewer portfolios. But you can still use the Group feature to see performance across all your accounts in one view. If you’d like to move to the USD pricing, email help@navexa.com and we’ll set this up for you. Regards, Tom

Betygsatt 4 av 5 stjärnor

not easy to upload everything

good although i cant get raiz csv to work or away to attach spaceship, and cant upload international shares through commsec, sent a message couple weeks ago but no answers.

31 augusti 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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