Fast delivery. I purchased the NatureSpy wifi camera 3, and solar + tripod. All excellent quality, easy to set up and connect to wifi and phones. Image quality is really excellent, and switches to nig... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently bought the naturespy 3 camera. It frustrates me that you can't look at the subject though the app and record at the same time. Also it isn't very sensitive, it didn't recognise some birds l... Se mer
Företaget har svarat
Absolutely brilliant company. Ordered afternoon, and camera arrived next day. Set up within 10 minutes. UK company with English manual (not Chinese translation) . Very simple to use. Will be keeping a... Se mer
Bought a camera from NatureSpy for our back garden to see the wildlife. It gave great service until recently when it stated to malfunction just inside the 2 year guarantee. I had a same day response f... Se mer
Företagsinformation
Skrivet av företaget
We're a conservation social enterprise and your go-to wildlife watching tech hub. NatureSpy is a business of two halves; a conservation research organisation and an online retail store. Our model is a cycle where commerce fuels conservation. Our expert biologist-led team, with over a decade of field experience, is on a mission to provide the best wildlife watching tech that meets rigorous research demands and inspires outdoor adventures and connections with wildlife.
Kontaktuppgifter
Unit 82A, IP287DE, Mildenhall, Storbritannien
- 01978 437 837
- support@naturespy.org
- naturespy.org
4,4
Utmärkt
177 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
1st class customer service
Contacted NatureSpy with a faulty product an cannot fault the customer service in providing a polite and efficient very speedy solution! Would recommend!
6 juli 2017
Omdöme utan inbjudan
Bushnell Trophy Cam HD.from Naturespy
I have had for two weeks a Bushnell Trophy Cam HD, purchased from Naturespy. The order arrived quickly and in good working condition, I recieved a helpfull and polite reponse to my phone query. The product has exceeded my expectations with good quality stills both night and day, the vidio clips are of the same quality. I would recommend both Naturespy and this product.
Bill Whybrow
8 juni 2017
Omdöme utan inbjudan
Outstanding customer service and knowledge of the products they sell
Without a doubt Naturespy provided me with the best customer service I have ever experienced. I cannot thank them enough for their care and support and their knowledge of the products they sell is second to none.
I bought a camera trap from them in order to record night time seizures, (unusual I know). I required a very fast trigger speed, reasonable audio and long night video recording times. Unfortunately the trigger speed was a little slow on the Bushnell that I first chose by myself so Nature spy sent me three cameras in total to try out over a period of a week in order to ascertain which would be the best for my needs. They offered a wealth of knowledge and advice and the camera they suggested was indeed the perfect fit.
In addition to this they did not charge me for the extra postage or the cost of the upgrade.
I understand that all profits made by Naturespy are used to fund their environmental projects, what could possibly be better!
18 mars 2017
Omdöme utan inbjudan
Excellent
Great service from Naturespy can't recommend them enough. Friendly knowledgable advice and prompt service.
17 november 2016
Omdöme utan inbjudan
Great value for money and the customer service to go with it!
Best price i could find on the internet and plenty of help setting everything up as well, highly recommended
17 november 2016
Omdöme utan inbjudan
Easy to use & great customer service
Bought a couple of cameras for the first time. They talked me through everything I needed and gave advice about using them. Would definitely buy from NatureSpy again
17 november 2016
Omdöme utan inbjudan
Great project
Great project, socially engaging, fast and reliable service. Why aren't more companies like this one?
17 november 2016
Omdöme utan inbjudan
Excellent Service
The service I received from start to finish was great. I will definitely be using this company again!
17 november 2016
Omdöme utan inbjudan
Excellent Service
Excellent Service. Very knowledgeable and willing to go the extra mile.
16 november 2016
Omdöme utan inbjudan
Speedy delivery
I bought an item from NatureSpy and had speedy delivery of my product.
I did call them for help to set up my item and the guy was patient and helpful (a rare find sometimes for a tecnophobe like me. )
Can't fault the service.
16 november 2016
Omdöme utan inbjudan
A really good overall experience
Good overall service with great product support and after sales service, the product came beautifully package and it looked like they really cared about the products they are selling and the service they provide, I had to ring and ask a question and they could not have been more delightful to deal with - Nice one Nature Spy I will try and tell my friends - the website is great even if your not buying anything!
Howard Effingham
16 november 2016
Omdöme utan inbjudan
Would buy again.
Great price and speedy delivery. Salesperson knew what he was on about too.
16 november 2016
Omdöme utan inbjudan
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