NatureSpy Omdömen 

176
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I recently bought the naturespy 3 camera. It frustrates me that you can't look at the subject though the app and record at the same time. Also it isn't very sensitive, it didn't recognise some birds l... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely brilliant company. Ordered afternoon, and camera arrived next day. Set up within 10 minutes. UK company with English manual (not Chinese translation) . Very simple to use. Will be keeping a... Se mer

Betygsatt 5 av 5 stjärnor

Bought a camera from NatureSpy for our back garden to see the wildlife. It gave great service until recently when it stated to malfunction just inside the 2 year guarantee. I had a same day response f... Se mer

Betygsatt 5 av 5 stjärnor

Really happy with the camera after using a Trail camera which didn't have Wi-Fi connection. It's great getting notifications so that I can record instantly if I want. I also bought the mini tripod so... Se mer

Företagsinformation

  1. Fotoaffär

Skrivet av företaget

We're a conservation social enterprise and your go-to wildlife watching tech hub. NatureSpy is a business of two halves; a conservation research organisation and an online retail store. Our model is a cycle where commerce fuels conservation. Our expert biologist-led team, with over a decade of field experience, is on a mission to provide the best wildlife watching tech that meets rigorous research demands and inspires outdoor adventures and connections with wildlife.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

176 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(176)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Nothing special for the price.

For the price, the quality of the image produced by the camera is probably as much as I could hope for, not brilliant but not terrible. For close range subjects such as hedgehogs it is pretty poor,

12 januari 2026
Omdöme utan inbjudan
Logotyp för NatureSpy

Svar från NatureSpy

Hi Peter - thanks for your comments. I can't see an order under your name to check which camera you have, but we'd be happy to support if you would like to swap your camera to something else, and also advise on how to get the most from it. Please get in touch and we can sort it.

Betygsatt 5 av 5 stjärnor

Great Field Camera

Nice bit of kit, feels solid and works out of the box. Set up and running with 10 minutes after charging up the battery! Already got some great photos of deer in the garden.

19 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Camera does all that I was expecting it…

Camera does all that I was expecting it to do and more. Getting the camera to make friends with my iphone outside within the recommended distances is a completely different matter. Will keep trying. Date of experience is the first day of my attempts.

15 januari 2026
Omdöme utan inbjudan
Logotyp för NatureSpy

Svar från NatureSpy

Hi Kevin! Happy to help with this if you need, just get in touch with us :)

Betygsatt 5 av 5 stjärnor

Bought the WiFi version 2 camera from Naturespy

Bought the WiFi version 2 camera from NatureSpy and I think it’s superb. Robust, very long battery life and the recent updated software with identification software take it to another level. Tried a few other cameras in the past but this is way out on another level. Finally, I’ve read a small minority saying it was difficult to step up well in my experience it couldn’t be much simpler.

17 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great wildlife camera

Quick delivery. Memory card provided put in, date set, existing batteries loaded and camera in position.
So easy. Images clear both day and night. Very pleased.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good camera

Very good camera, using it for our garden to pick up foxs, hedgehogs and birds. Connects really easily and can download to your phone and share. Been out every-night for around 2 weeks and the battery is 65% so lasts ages. Only thing I would say is it would be nice if it came with a ball joint for attaching to brackets etc as has the thread for one, but guessing thats more for a tripod perhaps. But would highly recommend and would def buy another. Great camera.

16 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Originally ordered when out of stock…

Originally ordered when out of stock but kept informed of when stock available and ordered . Very quick delivery and kept updated. Camera set up and we wait to see what goes on in our garden with the wildlife.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So glad I found NatureSpy and their…

So glad I found NatureSpy and their awesome products. I have been a user of wildlife cams for decades in Africa and England. I recently bought the WildlifeCam 2 (WiFi enabled). I love the fact I am no longer fetching SDCards. I now view everything immediately on my phone - having more live experiences. The camera quality is superb and the physical product and app is of a great quality and easy to setup and use. Loved it so much after 2 days I purchased the WiFi BirdCam Pro. Love it, love it, love it and really taking my birding to new levels of enjoyment with the AI functionality.

13 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helarctos Solar review

Quick service, camera received the following day after ordering and was well packaged. The camera (Helarctos Solar) was easy to set up and operate and has so far after a week using performed well. I am very pleased with my purchase.

14 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Wildlife Cam 2

I’ve had the Wildlife Cam 2 for 3 months now. Although customer service is quick to respond, the technical issues are frustrating. The WiFi connection is unstable and often drops out, and the camera struggles significantly with the UK weather. The screen mists up in cold and damp conditions, leaving me with nothing but blurs for videos and photos. Even with better airflow which the company suggested and putting saliva on the screen, the condensation remains a problem. Disappointing performance for anyone living in a damp area like Lincolnshire."

21 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Notch Customer Service

I bought a WildlifeCam 2 a while ago to keep an eye on my hedgehog visitor. I have been very pleased with the quality of the recordings and the camera itself.
Unfortunately, it has recently stopped recording for some reason. I emailed the support team for some suggestions. Within a very short time I received a response from Felix giving some suggestions to remedy the issue. After a few emails with further suggestions he concluded that there was potentially an issue with the memory card. He promptly sent a replacement card which I have now received and it has solved the problem.
The quality of a business shows through in how they deal with customer issues and I can recommend 100% NatureSpy and in particular Felix.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I think this is a very respected company and so professional.

I’ve bought two cameras from Naturespy in the past and they are both amazing for capturing birds in their own way. Two years ago I bought the wi-fi Wildcam 2 camera, this is attached to the side of my shed and focussed on the bird feeders in the trees. The birds don’t notice and I can watch them without disturbing. This year, I bought the WiFi Birdcam Pro, I call it my box camera. Different way of filming the birds as with this camera, they come right up onto the feeder in front of the camera. You can see all the feathers and colours so clearly. Today, a woodpecker came to feed on the sunflower hearts that are always in there. He stayed for some time and his colours were truly amazing. Both cameras are very easy to set up, maintain and link to iPad. I’m not good with technology but these were so easy to install and use. I would recommend either of these cameras and I don’t think that you would be disappointed. Shame I can’t add the woodpecker video. Money well worth spending and gives hours of pleasure.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had an issue with a camera that was…

Had an issue with a camera that was nearly a year old.
Phoned up and was given some checks to make. Concluded that there was a problem with the camera and a replacement was sent out immediately. What great service. If only other companies were so obliging. Will certainly recommend them to friends wanting to buy a field camera too.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely brilliant company

Absolutely brilliant company. Ordered afternoon, and camera arrived next day. Set up within 10 minutes. UK company with English manual (not Chinese translation) . Very simple to use. Will be keeping an eye to see if they add any other brilliant items.

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

I had an issue with a trail camera I’d bought about 18 months ago, where the screen had developed a problem making it unusable. Nature Spy were quick to respond to my initial email about it with advice, and when it became clear it had developed a fault they replaced it with a newer version straight away. I’m very impressed with their customer service and would recommend them to anyone looking for wildlife filming equipment.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect in every way

Perfect in every way!
Thank you so much. Excellent product, speedy delivery and informative advice on product information.
Highly recommend to all. Life changer on the nosy nature front!

2 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great for watching hedgehogs

I bought a NatureSpy Wildcam 2 as a Christmas present for my husband and I’m so glad I did. It was easy to set up and the solar panel means it seldom needs charging. We set it up to record at night as we didn’t need to see every pigeon and starling that visits our garden in the day but really enjoy watching the hedgehogs and fox who visit our garden at night. The company were very quick to respond to emails and provided helpful advice about the product.

21 juni 2025
Omdöme utan inbjudan

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