Nationwide Omdömen 

Rang Boston branch to make appointment about transferring an isa from another building society. Not a bit helpful. Said appointment would have to be in February. Obviously not interested in new business

Shocking attempt at 78% INCREASE in yearly premium on home insurance. NO CLAIMS whatsoever! Have been with this company for 3 years but they won't get another chance. Loads of ridiculous excuses for dramatic increase BUT strangely no mention of greed and profit.

********AVOID LIKE THE PLAGUE********

House insurance premium increase from £405 to £660. Phoned to enquire why. No claims, nothing else changed. Got told increase due to claims in flooding and builders increase in prices. No flooding in my area. Why should it affect me. Got a new quote on line. Over £100 cheaper. Disgraceful way to treat loyal Customers.

We received our home insurance renewal and it had gone up from £332 to £657!!!! Basically double the price of last year, despite having no claims and being a loyal customer of 16 years. We have now moved yo another company ( which we didn't want to do) as I've got even better cover than I had with Nationwide at the same price as last year. When I phoned to cancel my direct debit with Nationwide, a very nice representative even said " may I ask the reason for cancelling although j probably know the answer"!!. This just shows how many people are understandably cancelling their policies with Nationwide due to this unacceptable price increase. I hope Nationwide learns from this and look to win it's loyal customers back .

I contacted Nationwide about a customer of theirs that scraped my car. Trysha Russell says she is denying the claim because 1. Her customer says he didn't do it 🙄 and he had no damage, which sometimes they don't. BUT NOW SENDS ME A LETTER STATING I WAS 50%+ AT FAULT.......RESEARCHING THIS, NATIONWIDE CAN BE SUED FOR THIS 🙂🙂

I am a 68 year old pensioner and had a real bad experience,coming to the end of my interest only mortgage they will not extend it or even give me another short term deal to have time to get my house sold,my house would have been mine but 14 yrs ago I had to change to an interest only mortgage as my wife died and couldn't really afford my repayment mortgage,really they are not a people firm do not worry about your circumstances.

Appalling. CEO whom I have emailed direct several times following her officers inability to comply with written and oral instructions not to send any post to a shared letter box. she has failed to respond once. Speaks volumes of the utter contempt shown to a disabled customer . No explanation has been made by the Nationwide cannot simply press a button to stop post. No explanation has been given who has access or who has my data. Clear breach of Numerous Acts to include GDR and Data Protection. The rudeness and ineptitude of the staff has no bounds . Even the branch staff are horrified by the arrogance with a could not care less attitude of the staff. Closing my account. I would not even give the executive staff one point. Minus point.I would NOT recommend the Nationwide at any level.

Super woke and bullying, demand to know everything about savings, accounts, and earning over and above what the law requires. How much are you going to save each month? This information is demanded under threat of the account being closed. I am moving. The insurance is also rubbish, steer clear

Terrible bank

Scottsdale Insurance DBA Nationwide Insurance Review

My experience with Scottsdale Insurance has been incredibly frustrating and disappointing. I filed a legitimate claim for compensation after suffering a wrongful arrest due to the tortious acts of Sixt Rental Car Company, Scottsdale’s insured. Instead of addressing my claim fairly, Scottsdale denied it based on an irrelevant exclusion—‘breach of contract.’ This exclusion had nothing to do with my case, which involved serious issues like defamation, false imprisonment, and malicious prosecution, all of which should have been covered under the policy.

Despite their obligation to act in good faith, Scottsdale ignored the clear merits of my case and unfairly denied coverage. Their handling of my claim was negligent and demonstrated a lack of consideration for the damages I have suffered. This bad faith denial has only prolonged my financial hardship and emotional distress.

I would caution anyone dealing with Scottsdale to be aware of their tactics. It seems they prioritize denying claims over properly evaluating the harm their policyholders have caused. If you are seeking an insurance company that will truly stand by you when you need it most, Scottsdale is not the one.

I joined this branch because my mum has been with them with her mortgage and completed two mortgages. But I'll have to find elsewhere, first I transferred my money and the systems crashed for the whole day, and then somehow a payment was taken twice and when I called to have it resolved I had the unfortunate experience of having a terrible customer service representative that just didn't want to help at all, a month later I received a letter saying my account will be closed due to the conversation(apparently I was racist but I'm white/Indian and black). I wouldn't recommend joining this bank.

Marianne,the cashier who dealt with me was excellent.
Helful, friendly,and efficient.
Must add,on previous occasions,Rachel,and Jackie, were also excellent.

My city was hit hard by Hurricane Helene and my lights went out last Friday. Due to the heat and my asthma we booked a hotel til Dominion energy’s projected repair for today at 11 am that never happens and we’re still in the dark. Started a claim and Nationwide took 2 days to deny helping me and my family.

Just want to say BIG THANK YOU
If it hadn't of been for the quick actions of Lady Cashier in Nationwide Waltham Cross branch flagging up a second payment I was about to make T4Trade as looking Fraudulent an advised strongly against.Then Nationwide Fraud Department specialists quickly taking action. As I was victim of Scam!
Please anyone thinking of using T4Trade DON'T.
I am so very grateful on this occasion Nationwide was able to reimburse the money I lost as thought wouldn't see it again!
Thank You Nationwide

Mother passed and we no longer need the home owners insurance policy on the house. The call-bot will refuse to connect you to a rep to do anything and continuously hangs up the call. Cancelation requests cannot be submitted via email either, and the Reps just point you to the call-bot number which throws you in a giant loop. The last rep spoken to said to just leave the auto pay on and when the funds run out of the account it will cancel itself for non-payment....

I'm a veterinarian and have recommending Nationwide Pet Insurance to clients for years. I've also been a member for several years. Like many others, Nationwide has suddenly dropped my plans, leaving me with pets who are uninsurable due to pre-existing conditions. I understand that it's for financial reasons, however they had many other options to ensure they kept their commitment to their current clients. At least honor the plans with pre-existing conditions. I'm fortunate in that I'm able to pay for my kitty's chemotherapy out of pocket if needed. That is not the case for many people who relied on their policy, who paid their premiums regularly, and who now can no longer afford care for their pets. It's especially disheartening that they're continuing to sign up young, healthy pets while dropping those that currently need care. If you're considering Nationwide, please DO NOT trust them. Go with someone else. If you have healthy pets that you can switch over, do it now before they get sick or injured. I personally will never use Nationwide for any insurance in the future and will speak out against them in daily practice as a vet.

Do not ever trust anything they say
Have cancelled renewal
Serious lack of communication

30 years home and auto. No claims. A hailstorm dinged up my roof and now a window leaks. Not covered? While several neighbors with other insurance companies have gotten new roof and $. Then I am told I will not be renewed unless the repairs are made at my expense. I have changed my auto insurance and save $800 a year. Will be changing home as well. They are in business to take your money and not to help you when you need it.

My husband and I have had nationwide insurance for home and auto for almost 17 years. Recently nationwide sent out a 3rd party to photograph the outside of our home and shed. They then sent us a letter stating they would cancel our policy unless we replaced our shed and roof. Neither our shed nor roof has issues or are in poor condition-not to mention we got a new roof covered by nationwide some few years ago. Being extremely disappointed with nationwide (and their customer service) as long time customers, we decided to make the switch to state farm-same coverage but the cost cut in half. Our car insurance went from $120 a month to $60 a month. We won’t recommend nationwide to anyone.

A guy here in NH scraped the psngr side of my car and pushed my mirror in, as he SAW me and kept coming into my lane (L) because the lane he was in (R) was only to turn right.....because he told his insurance, Nationwide, that he didn't hit me ( another old guy backed into my car in July and claimed also 'he didn't know he hit me') they're denying the claim.