Some processes were good, but very long delays in responses. A couple of times it seemed as though my phone number was blocked and I had to go round the houses to get a response as there was absolutel... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Both of the people i spoke to were calm understanding and very helpful, everything was explained simply, slowly and clearly. The gentleman helped me set up online so i can access my claim details at... Se mer
I’ve had an amazing experience with NAL. I had a car accident in September 2024, I got hit head on and me and the other party where insured by the same company and they started to become a bit hard wo... Se mer
Företaget har svarat
First of all I would like to thank Shane for all his help, understanding and patience throughout my claim. A lot of communicating was done through the Portal in My Account & Message Hub, also some... Se mer
Företaget har svarat
Företagsinformation
Om National Accident Law
Skrivet av företaget
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Skrivet av företaget
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Kontaktuppgifter
Storbritannien
- national-accident-law.co.uk
4,3
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really easy to talk to and understand…
Really easy to talk to and understand what made things difficult
26 februari 2026
Svar från National Accident Law
Good morning Barbara,
Thank you for taking the time to leave your positive review, it really means a lot to us.
Best wishes,
The Client Resolution Team at National Accident Law
Svar från National Accident Law
Hi there,
It's great to hear from you - thank you for taking the time to leave us such a positive review.
We're delighted to hear that you have been pleased with the service you have received and wish you all the best moving on from your accident.
Kind regards,
The Client Resolution Team at National Accident Law
Great customer care
Was very helpful with explaining everything definitely recommend
24 februari 2026
Svar från National Accident Law
Hi Billy,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Resolution Team at National Accident Law
Fantastic and very helpful spoke over…
Fantastic and very helpful spoke over phone and was very impressed with there service can highly recommend
24 februari 2026
Svar från National Accident Law
Hello there,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thank you again and we wish you the best of luck moving forward.
Kind regards,
The Client Resolution Team at National Accident Law
The agent on the phone was really help…
The agent on the phone was really help and understanding
23 februari 2026
Svar från National Accident Law
Good Afternoon,
Thank you so much for taking the time to leave your review and share your positive comments with us.
We're thrilled to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Resolution Team at National Accident Law
Spoke with Hayden he was very helpful…
Spoke with Hayden he was very helpful and explained everything in words that I could understand. Amazing
23 februari 2026
Svar från National Accident Law
Hi Sarah,
Thank you for taking the time to leave your review - we are thrilled to hear that you have had a positive experience.
We will be sure to share your comments with Hayden.
Thanks again, we wish you all the best moving forward.
Kind regards,
The Client Resolution Team at National Accident Law
Excellent outcome thanks to you all at…
Excellent outcome thanks to you all at NAL and also to Caroline Uritch for your expertise
Regards. DRN.
31 december 2025
Omdöme utan inbjudan
Svar från National Accident Law
Good Afternoon David,
Thank you so much for taking the time to leave your review and share your positive comments with us.
We're thrilled to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Caroline.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Resolution Team at National Accident Law
So friendly and supportive
So friendly and supportive. Explained everything in great detail.
23 februari 2026
Svar från National Accident Law
Hi Louise,
It's great to hear from you - thank you for taking the time to leave us such a positive review.
We're delighted to hear that you have been pleased with the service you have received and wish you all the best moving on from your accident.
Kind regards,
The Client Resolution Team at National Accident Law
Thanks for your time and letting me use…
Thanks for your time and letting me use your company poeple waz so perlite look forward to hearing from u soon
23 februari 2026
Svar från National Accident Law
Good afternoon Christopher,
We really appreciate the time you have taken to write us a review.
Annabel, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Resolution Team at National Accident Law
Brandon
Brandon was very helpful and made everything everything easy for us. Big thank you
19 februari 2026
Svar från National Accident Law
Hi Jessica.
Thank you for taking the time to leave your review.
We're thrilled to hear that you had a positive experience with Branden and will be sure to pass your kind words on to him.
Thanks again and we wish you all the best moving on from your accident.
Kind regards,
The Client Resolution Team at National Accident Law
Very supportive and attentive staff
Very supportive and attentive staff. Good cooperation as well
19 februari 2026
Svar från National Accident Law
Hi Samuel.
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible.
Kind regards,
The Client Resolution Team at National Accident Law
David S was very helpful and clear on…
David S was very helpful and clear on explaining things to me all round good customer service
19 februari 2026
Svar från National Accident Law
Hi Javorn.
Thank you for taking the time to leave your review.
We're thrilled to hear that you had a positive experience with David and will be sure to pass your kind words on to him.
Thanks again and we wish you all the best moving on from your accident.
Kind regards,
The Client Resolution Team at National Accident Law
Good at getting you results.
Kathryn evans handled my claim well, polite and worked hard to get me the result i deserved couldnt be happier with the way it has all been handled(ELLI85)
19 februari 2026
Omdöme utan inbjudan
Svar från National Accident Law
Hi Kyle - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Kathryn.
Kind regards,
The Client Resolution Team at National Accident Law
Svar från National Accident Law
Hi Ana,
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible.
Kind regards,
The Client Resolution Team at National Accident Law
They were really friendly and helpful
They were really friendly and helpful
18 februari 2026
Omdöme utan inbjudan
Svar från National Accident Law
Hi Bishesh,
Thanks for your feedback, we really appreciate it. We're thrilled to hear that you had a good experience with us!
We wish you all the best moving forward with your claim
Kind regards,
The Client Resolution Team at National Accident Law
Svar från National Accident Law
Good afternoon Darren,
Thank you for taking the time to leave your positive review, it really means a lot to us.
Best wishes,
The Client Resolution Team at National Accident Law
Ollie was more clear when he explained…
Ollie was more clear when he explained how the procedure of making the claim is done , very professional in handling the matter
18 februari 2026
Svar från National Accident Law
Hi Steve - it's great to hear from you!
Thank you so much for your review, we really appreciate the time you have taken to leave us your feedback.
We're thrilled to read your positive comments and are so glad that you have been happy with the service you received from us.
Please rest assured that we will share your kind comments with Ollie.
Kind regards,
The Client Resolution Team at National Accident Law
Efficient and compassionate service
Had a good experience so far with NAL on my personal injury claim. Both the members of the team I spoke with, Meera and Lacey, were compassionate, clear and thorough. Both genuinely seemed to care about my case. Lacey has been very proactive and efficient since she picked up the claims. Hopefully the rest of the process goes so well!
11 februari 2026
Svar från National Accident Law
Hi Marl,
Thank you for taking the time to leave your review.
We're thrilled to hear that you had a positive experience with both Meera and Lacey and will be sure to pass your kind words on to them.
Thanks again and we wish you all the best moving on from your accident.
Kind regards,
The Client Resolution Team at National Accident Law
Both members of staff I spoke to were…
Both members of staff I spoke to were great, really helpful and very pleasant to talk to. I think their name sweet Susanne and Ollie, they both done everything I needed and more
16 februari 2026
Svar från National Accident Law
Hi Daniel - it's great to hear from you!
Thank you so much for your review, we really appreciate the time you have taken to leave us your feedback.
We're thrilled to read your positive comments and are so glad that you have been happy with the service you received from us.
Please rest assured that we will share your kind comments with those concerned.
Kind regards,
The Client Resolution Team at National Accident Law
Extremely happy with National Accident Law
After being injured in a car accident back in January 2024, I reached out to National Accident Law. They were ever so friendly throughout the whole process, let me know everything every step of the way, so I was always informed on what was going on. A lot of the process was done online through the portal which was quick and easy, replies were always responded to in good time. My claim was handled very well and we got the outcome we wanted. Thank you so much. Hopefully I won’t need to use you again, but in the event I do, I absolutely would and would also highly recommend you to friends and family.
17 februari 2026
Omdöme utan inbjudan
Svar från National Accident Law
Hello Chloe,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thank you again and we wish you the best of luck moving forward.
Kind regards,
The Client Resolution Team at National Accident Law
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