Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Nasmati is a premium Arabic hair styling brand engineered for the hair obsessed — delivering salon-quality results from the comfort of your home. Trusted by over 100,000 customers across Lebanon, UAE, Dubai, Jordan, Saudi Arabia, Kuwait, and the GCC, Nasmati has become the go-to hair brand for women across the Arab world. Our product range covers everything your hair needs — from professional hair curlers, multi-styler air stylers, ceramic hair straighteners, and hair comb straighteners, to argan oil heat protectant sprays, ionic hair tools, self-cleaning hair brushes, and premium hair accessories. Whether you're looking for the best hair styling tools in Dubai, the top curling tools in Lebanon, or professional-grade hair care products in Jordan — Nasmati has you covered. All Nasmati products are CE, FCC, and ROHS certified, built for daily use, and designed to deliver consistent, long-lasting results on all hair types — curly, straight, wavy, thick, or fine. Nasmati is proudly available at major beauty retailers including Faces Beauty Middle East and Mumzworld and many more, as well as our online stores across Lebanon, UAE, and Jordan. Every Nasmati purchase also contributes to our charitable giving initiative supporting cancer causes — because great hair and doing good go hand in hand.
California, 1003, Los Angelos, USA
4,4
19 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love this product i finish my hair in 10mins and i already try another brand and in my second use the thermol stop working BUT the thermal brush of Nasmati is the best ever
وصلني من يومين بجنن احسن من ما توقعت بكتيييير🤍
I’m extremely happy with the product and the overall experience! The team was so kind, helpful, and professional. Their service was fast, and they really took the time to help me choose the right product to achieve the results I wanted. The product is amazing and makes hair styling so much easier and more beautiful. Highly recommend both the product and their excellent service💚💚
Amazing product! Great customer service! I love the follow up of Sara!😍😍
المنتج اكتر من رائع صراحة كأني عاملة شعري عند الكوافيرة و حافظلي على الفوليوم اللي بشعري و طرف الشعرة بقي مظهرو صحي على عكس لما اعملو على البيبي ليس او الفير تبع الكيرلي ببين طراف شعري مش مرتبين . صراحة تجربة رائعة و منتج رائع انصح فيه و بشدة و خدمة الزبائن اروع من المنتج نفسه و الله و فقني بصبية اسمها سارة اهتمت فيي من قبل ما اطلب لحد ما وصلتي الطلب . شكرا سارة شكرا نسمتي 🩷🩷🩷👌
Very good service and fast delivery.
I'm very satisfied with my purchase, the thermal brush is very easy to use and good quality material.
The aura thermal brush is just amazing
It makes my hair so mush smoother ,healthier and shinier 💕 and it’s so easy to use .thank u🩷
UPDATE following the company’s response:
I think before publicly responding to my review, you should first coordinate with your own team and verify the actual timeline of what happened.
I posted this review before your team properly responded to me. At the time, I had already been waiting for around a week and following up. Your team later explained to me that the delay was because the person responsible was on urgent/sick leave, and you acknowledged and apologized for the delay.
It was only after I posted the review and continued following up, including mentioning that I would escalate the matter to Consumer Protection, that I finally received a call and the case started moving forward. So saying now that my statement about receiving “no proper response” does not reflect what happened is misleading. The review reflected my experience at the time I wrote it. You cannot respond days later and then use that later communication to suggest that my original review was inaccurate.
Regarding the heating issue, yes, I raised it during the phone call. I never claimed that I had mentioned it in my original messages. I still believe there is an issue with the product based on my experience using it, regardless of the conclusion of your inspection.
Even after the inspection, communication was again delayed. Eventually, I asked you to simply return the product to me because I already know I will not be using it anymore.
At this point, I am not interested in arguing back and forth. I would simply suggest that before publicly correcting a customer’s experience, you first check the full history with your own team and make sure the information you are posting is accurate and in the correct chronological order.
I have already asked for my product to be returned to me, and I will handle the matter accordingly from here.
I used it before a tv interview and it was amazing 😍
It’s super easy, helpful and fast
I really love the thermal brush
Hello,the products are a very hight quality specially the 5in1 hair tool,I finish my hair in less than 20mins.
Thank you for giving a good quality and products to your clients and a big appreciation tp you customer service that helps us a lot.Can't wait for more launching🙏❤️
For the date of experience it was on Christmas of 2024 but there's not the year of 2024 in the schedule.
I can’t recommend Nasmati Hair Care enough!
Their styling device has truly been a game changer for me, especially when traveling. Instead of packing multiple hair tools, I only need to bring one device that does it all. It’s incredibly efficient, easy to use, and delivers amazing results every time.
What impressed me even more than the product itself was their exceptional customer service. I experienced an issue with my device just before my travel date, and their team went above and beyond to help me. They were incredibly responsive, genuinely cared about finding a solution, and did everything they could to resolve the issue as quickly as possible.
This level of care is rare, and it’s the kind of service that turns customers into loyal ones. This definitely won’t be my last purchase from Nasmati Hair Care.
A very special thank you to Jolly and Lia for your remarkable support, kindness, and dedication. You made all the difference!
Best products ever and so easy to use , it helps so much
Professional customer service specially lea, fast reply, fast delivery and high quality products. Highly recommended
What an amazing products i bought it to my Grandma, she was so happy and excited. It's really for all ages.
The team also is so professional they followed up with me and the delivery was on time which is very importnat.
I bought the 5-in-1 product for my wife, and it’s amazing. I highly recommend everyone give it a try.
The team is incredibly professional, supportive, and responsive. They know exactly how to communicate with customers and provide excellent service throughout the entire experience.
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