Naploungewear Omdömen 

848
TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This is a very corrupt website I would not advise anyone to do business with them very bad to answer emails when I wanted a refund they didn't even know the name of the website that was using their em... Se mer

Betygsatt 3 av 5 stjärnor

I was gifted the waist tie crop set. I love the material, color and the fit but unfortunately, I wore it to travel and within moments of landing I found the zipper was broken from the bottom yet still... Se mer

Betygsatt 3 av 5 stjärnor

Delivery takes quite a while, and no updates have been provided on status after order was received. I ordered before and liked what I got, so no big deal. BUT this time blazer/pants set I ordered was... Se mer

Betygsatt 2 av 5 stjärnor

Similar to many others here, it took around six weeks for my order to arrive, during which time CS was polite but utterly dismissive, would provide no timeline at all as to when I might expect my or... Se mer

Företaget har svarat

2,2

Dålig

TrustScore 2 av 5

848 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,2

Alla omdömen

(848)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I love my pjs

I love my pjs, I am going to order them in black as they are not only so comfortable, but so classy. Love love love them!

1 augusti 2022
Betygsatt 1 av 5 stjärnor

I ordered a set (Blazer and pants)

I ordered a set (Blazer and pants), only Blazer was delivered. The shipping is from China and took very long time. I also order other pants and the quality is not great. For the price, threads are sticking out of stitches.

1 augusti 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you for your feedback on Trustpilot and we are very sorry for the bad shopping experience. We have forwarded your order information to the after-sales department for enquiry and our customer service will inform you of the status of your order via email later, please be patient as our customer service team will be in touch with you shortly.

Have a nice day.

Best Regards,
Nap

Betygsatt 1 av 5 stjärnor

laughably LARGE/bad (outgassing)…

laughably LARGE/bad (outgassing) smell/if only 0 stars were allowed!

31 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you for your feedback on Trustpilot and we are very sorry for the bad shopping experience. We have forwarded your order information to the after-sales department for enquiry and our customer service will inform you of the status of your order via email later, please be patient as our customer service team will be in touch with you shortly.

Have a nice day.

Best Regards,
Nap

Betygsatt 5 av 5 stjärnor

Beautiful Dress

This slip dress was very beautiful! The quality of the fabric was lovely and the color was such a pretty shade of shade of red. The back is very sexy and such a unique design! I sized down one size and it fit perfectly.

30 juli 2022
Betygsatt 1 av 5 stjärnor

I ordered a summer dress many months…

I ordered a summer dress many months ago, (@ 3 months ago) for a trip to Sicily.
I am now in Sicily without that dress as it had still not arrived by July 20!
Will not be ordering anything else based on this experience.

27 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you for your feedback on Trustpilot and we are very sorry for the bad shopping experience. We have forwarded your order information to the after-sales department for enquiry and our customer service will inform you of the status of your order via email later, please be patient as our customer service team will be in touch with you shortly.

Have a nice day.

Best Regards,
Nap

Betygsatt 1 av 5 stjärnor

Poor Customer Service

I have reached out multiple times to try and return my order with zero response, which is incredibly frustrating. The customer experience has been incredibly poor.

27 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you for your feedback on Trustpilot and we are very sorry for the bad shopping experience. We have forwarded your order information to the after-sales department for enquiry and our customer service will inform you of the status of your order via email later, please be patient as our customer service team will be in touch with you shortly.

Have a nice day.

Best Regards,
Nap

Betygsatt 5 av 5 stjärnor

I love Nap Loungewear

I love Nap Loungewear. The products are of high quality. So Soft and easy to wear. Very comfortable. They might seem a little pricey but they are worth it.

25 juli 2022
Betygsatt 1 av 5 stjärnor

Worst Dress Ever

This was one of the most hideous garments I have ever received. The pictures depicted a light and airy dress, but the object I received is a piece of polyester garbage that looks more akin to a smock than a dress. The sizing is off - the dress is tight in the arms, and the wearer is unable to put their arms down without experiencing discomfort.

To make matters worse, it took over a month for me to receive the garment. I had reached out to customer service twice, inquiring on the status, and never received a response. I would never shop here again.

24 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you very much for your feedback on Trustpilot, we are sorry for the bad experience it has caused you. We will work hard to improve on the issues you have raised and we look forward to meeting you again next time with a better us.

Have a nice day.

Best Regards,
Nap

Betygsatt 1 av 5 stjärnor

Just shy of a scam

Ships directly from China. Material of socks are soft, but thickness and quality of the socks are not what I was expecting, especially at the price. I feel scammed.

24 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you very much for your feedback on Trustpilot, we are sorry for the bad experience it has caused you. We will work hard to improve on the issues you have raised and we look forward to meeting you again next time with a better us.

Have a nice day.

Best Regards,
Nap

Betygsatt 3 av 5 stjärnor

I was gifted the waist tie crop set

I was gifted the waist tie crop set. I love the material, color and the fit but unfortunately, I wore it to travel and within moments of landing I found the zipper was broken from the bottom yet still connected at the top. Tried to unzip and the pants broke. There was no strenuous movement or even unzipping of the pants to cause them to break.

22 juli 2022
Betygsatt 2 av 5 stjärnor

Super slow shipping

Super slow shipping! I order a lot online and have never encountered slower shipping or a worse tracking system. Needs much improvement!

22 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you very much for your feedback on Trustpilot, we are sorry for the bad experience it has caused you. We will work hard to improve on the issues you have raised and we look forward to meeting you again next time with a better us.

Have a nice day.

Best Regards,
Nap

Betygsatt 1 av 5 stjärnor

I have not been able to get in touch…

I have not been able to get in touch with customer service to assist me with a return. I see that I am not supposed to pay for shipping twice, yet there seems to be no mechanism to get a shipping label?

22 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you very much for your feedback on Trustpilot, we are sorry for the bad experience it has caused you. We will work hard to improve on the issues you have raised and we look forward to meeting you again next time with a better us.

Have a nice day.

Best Regards,
Nap

Betygsatt 2 av 5 stjärnor

"Luxury" is something different

"Luxury" is something different. The prices are not worth the quality. Bad seams and lints just after one day of wearing. Unfortunately they say they don't have a local adress for returns and they just refund half of the shipping costs back to China.

21 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you very much for your feedback on Trustpilot, we are sorry for the bad experience it has caused you. We will work hard to improve on the issues you have raised and we look forward to meeting you again next time with a better us.

Have a nice day.

Best Regards,
Nap

Betygsatt 2 av 5 stjärnor

Listed SIZES inaccurate, returns a headache

The sweater I ordered is very large on me, and is a MEDIUM. The dress I ordered is very small and a LARGE. There is no consistency in your sizing, which is especially frustrating given the difficulty I am finding in creating a RETURN label. The package arrived with no labels, no receipt included, no instructions for returns, and a strange California address on the outside which had no relationship to your European online address. Nice clothes- bad customer service.

21 juli 2022
Logotyp för Naploungewear

Svar från Naploungewear

Hello,
Thank you very much for your feedback on Trustpilot, we are sorry for the bad experience it has caused you. We will work hard to improve on the issues you have raised and we look forward to meeting you again next time with a better us.

Have a nice day.

Best Regards,
Nap

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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