They moved their loan to AMP. Worst thing is they have added the "Unregistered Dealings" in the Title. Which means now i am unable refinance to AMP. I have called AMP 10 times and they have no idea... Se mer
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Det här tycker kunderna
Nano offered the cheapest interest rates for our loan. The approval process was very simple and very fast (once you get over the concept of having your bank account scraped). We were the ones holding... Se mer
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Really impressive! We moved to Nano for their no bul^%&it interest and comparison rate. The application process was truly impressive, with zero paperwork and only took around 15 minutes. We were... Se mer
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Nano's process was quick & easy, the longest part was taking care of discharge form from the bank we were leaving. Cannot fault Nano's quick response time to any queries and keeping us informe... Se mer
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Företagsinformation
Om Nano Digital Home Loans
Skrivet av företaget
Nano is on a mission to transform the home loan market by reshaping financial services of the past with technology of the future. Using digital, data and design we are building a digital home loan experience that defies expectations. Simple, fast and fair.
Kontaktuppgifter
Level 3, 121 Harrington Street, 2000, The Rocks, Australien
- 13 6266
- hello@nano.com.au
- nano.com.au
4,5
Utmärkt
263 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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NANO made it easy
Went searching for an option when current bank was not helpful with rate or loan set up. NANO made it so easy to change and kept us informed through the whole process. I could not be happier and would recommend NANO to anyone looking for a mortgage option to their current bank's offering.
15 oktober 2021
Svar från Nano Digital Home Loans
We're so happy you made the switch, Gail! Thanks for taking the time to review your experience with us. It's great to hear you enjoyed the application process and our customer service.
Remember, by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Good luck and thanks again
This is how home loan refinancing…
This is how home loan refinancing should be. 100% digital, transparent process. Approved fast & settled in 2 weeks, everything visible in the app from day 1. Full featured & no fees!
15 oktober 2021
Svar från Nano Digital Home Loans
Thanks for the great review, KM! And thanks for making the switch to Nano.
We couldn't agree more, and we're proud to be showing people how easy, fast and fuss free getting a home loan should be!
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Impressively easy and fast process
Wow, everything is super easy and fast - 11 days from the first initial online application to having the loan refinanced with Nano. I love the easiness of the process and the fact that once you give them the option to look into your finances you don't need to provide any documents like rental agreements, pay slips or tax returns. Obviously the rate is one of the cheapest out there, but more than that, the process is very smooth and easy. I had a question at one stage and called the number - no waiting time, no call back later, got a response straight away. The app seems impressive and we are still to look into all its features. Would definitely recommend them to all my friends.
14 oktober 2021
Svar från Nano Digital Home Loans
Hi Maria, thank you for such a fantastic review!
Using technology we take the paperwork, hassle and long timeframes out of getting a home loan, to make a better, faster and more seamless process - we are so happy to hear that you agree! It's great to hear that you have enjoyed our customer service too, our digital home loan specialists do a fantastic job.
Don't forget, by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
So easy, so fast
So easy, so fast, only complaint i have is that i couldnt choose the date of repayments and now my payments are due 2 days before my payday. They say this is a feature being added soon though (Changing payment dates)
Customer service fast and good.
13 oktober 2021
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience with us, Shane. We're so happy to hear that you enjoyed the process and we look forward to letting you know when you can schedule your repayments.
Remember, by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Very smooth mortgage refinance
Very smooth, easy, fully digital and without any cost mortgage refinancing experience. Nano team took care of every single step. Great rate, the same for everyone.
13 oktober 2021
Svar från Nano Digital Home Loans
Hi Tom, thanks for taking to review your experience with us.
An easy and hassle free experience, along with fantastic customer service and a great rate, is what we wanted to achieve when we built Nano - we're thrilled to hear you think we hit the mark!
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Great experience with no surprises
I switched to Nano after applying with another 'digital' bank that was 0.01 per cent cheaper, but ended up asking me to do lots of paperwork and jump through hoops (who has a printer anymore?). I was able to complete the Nano application quickly and 100% online and there were no surprises along the way with hidden fees (which is always a concern with lenders). They only charged the standard title transfer fee and nothing else. They kept me informed the whole time and their platform is easy to use. The app to manage my loan is pretty cool and has some features I like (creating 'vaults' or sectioning off parts of your redraw for specific purposes). All in all, I couldn't be happier with the decision to move and think that other banks should watch their backs.
8 oktober 2021
Svar från Nano Digital Home Loans
Thanks for the fantastic review, Nic. We're so pleased you made the switch!
We set out to create a simple, fast and completely digital application process, with less hassle and paperwork. We are thrilled to hear you enjoyed your experience and that you're now making the most of the Nano App - it makes managing your finances super easy.
No Nano fees is what we promise, so the only fees you might be charged during refinancing are discharge fees from your existing financial institution or Government refinance costs. No nasty surprises from us!
Don't forget, by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Incredibly easy process to refinance
Incredibly easy process to refinance. Easy to use online process, very quick response and settlement and a great rate.
7 oktober 2021
Svar från Nano Digital Home Loans
Hi Steve, thanks for taking the time to review your experience with us. We are so excited to be showing people how easy it should be to refinance, thanks for being a part of it!
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Nano is shaking things up!!!
Nano is shaking things up in the mortgage world. Why spend days waiting for a pre approval from one of the big bank’s when you can get it in minutes from Nano. Fantastic experience from start to finish with my refinancing from HSBC. Highly recommend Nano and their very helpful team.
2 oktober 2021
Svar från Nano Digital Home Loans
Hi Tony, thanks for taking the time to review your experience with us. We are so proud to be shaking up the mortgage world and so pleased that you enjoyed the process with us! Thanks for making the switch!
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
My crusty old Broker said it wasn't possible...…
My crusty old Broker told me it was not possible to refinance in under 30 days....So I did it myself with Nano and they settled in less than 14 working days.....and I didn't have to leave my desk : )
2 oktober 2021
Svar från Nano Digital Home Loans
Thanks for the awesome review, Monotonousday! This is is why we built Nano, to remove the outdated processes and long waits and make a simpler, faster, better way to get a home loan.
Remember, by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Very happy customer!
Fantastic, easy experience with both the loan application process and setting up the app and debit card. Loan application was approved within the same day and we were well informed of every step from start to settlement. App seems pretty easy to use. To top it all off 1.99% with no fees, can’t ask for more than that.
24 september 2021
Svar från Nano Digital Home Loans
Thanks for the fantastic review, and thanks for making the move to Nano! We are proud to offer a simple and fast application process, great service and no fees.
It's great to hear you're enjoying the App and our Nano debit card, hopefully you're making the most of Apple Pay, Google Pay, BPAY and real-time bank transfers too.
You are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Super responsive
Super fast and efficient service, great rates and responsive on calls and emails. Recommend!
24 september 2021
Svar från Nano Digital Home Loans
Hi Ny, thanks for taking the time to write a review and also for your recommendation! It's fantastic to hear that you are enjoying your experience with Nano.
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
I found the experience of switching to…Nano a piece of cake.
I found the experience of switching to Nano easy, straightforward and pleasant. Great communication, technology that works seamlessly and prompt, courteous service. I’m sold.
23 september 2021
Svar från Nano Digital Home Loans
Hi Brent, thanks a lot for taking the time to review your experience with us. It's fantastic to hear that you have enjoyed the easy application process, our technology and our customer service. We're so pleased you made the switch!
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Yesterday my home loan started with…
Yesterday my home loan started with Nano, so early days yet..
However I would like to say the process was extremely easy (once I got over all my internet safety concerns).
I was the part that slowed up my approval with doubts, research, and questioning, afterall it is a new style of home loans and I was sceptical like most people are.
The Nano staff on the phones were amazing and helpful and answered all my questions and explained things to me clearly. Even when I had an issue with my application they guided me through it
and sorted it out swiftly.
All communication has been wonderful and easy (phone conversations and emails).
I am pleased with my decision to refinance with Nano and recommend them.
22 september 2021
Svar från Nano Digital Home Loans
Hey Lia, thanks for reviewing your experience with Nano.
We are thrilled to hear you found the application process easy. It's understandable that people are sceptical to believe that there is finally a faster, simpler and easy way to get a home loan - but we're here to save time, paperwork and hassle, and create a better, more secure experience.
Thanks for your feedback on our brilliant customer service team, we'll be sure to pass this on to them!
Don't forget, by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Really impressive!
Really impressive!
We moved to Nano for their no bul^%&it interest and comparison rate.
The application process was truly impressive, with zero paperwork and only took around 15 minutes.
We weren't approved straight away (we knew this due to having some self-employment), however we were approved the next day.
Communication was great and everyone we spoke to along the way was friendly and knowledgeable.
The app is great. It has a small learning curve, but otherwise does everything you need. The only feature I'd love to see implemented is scheduled/recurring transfers (at least to your own Vaults).
A fantastic way to (non) bank!
22 september 2021
Svar från Nano Digital Home Loans
Thanks for taking the time to write such a great review, Brendan!
It's awesome to hear that you were impressed with the experience. No bul^%&it rate, fast and simple process, and great communication sums up what we wanted to achieve when we built Nano - it's great to hear that we hit the mark!
Regarding scheduled/recurring transfers to your Vaults, we're excited to bring this functionality to customers very soon, so keep an eye out.
Thanks again, and remember by becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Nano's process was quick & easy
Nano's process was quick & easy, the longest part was taking care of discharge form from the bank we were leaving.
Cannot fault Nano's quick response time to any queries and keeping us informed of settlement timeline
Only improvement that could be made is to MSA (Nano's Legal Partner) response time to meet the same Nano standard.
...Glad we made the change
21 september 2021
Omdöme utan inbjudan
Svar från Nano Digital Home Loans
Hi SMD, thank you for taking the time to review your experience with us. We're glad you made the change too!
Thanks for the feedback regarding our quick and efficient service. Long wait times and slow service are customer frustrations that we set out to avoid from day one. We are constantly working with MSA to improve the application process and turnaround, so we will pass this feedback onto them to ensure we can continue to improve the process.
You are now in the draw to win your home loan interest free! You can increase your chances of winning by referring friends and family to refinance with us before 29 October. Then, if they win their home loan interest free - you will too! You can refer here: https://nano.com.au/refer-a-friend
Very easy
Very easy, found the process simple. Great support from the team no long waits on hold. Friendly and efficient. Glad I made the switch from one of the big 4.
18 september 2021
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience with us, David.
We are so happy you made the switch too! It's great to hear you found the process simple and our service friendly and efficient. Our customer service team do a wonderful job.
By becoming a Nano customer, you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
Was nice and easy to get started
Was nice and easy to get started, I transferred my loan from another lender.
Support team was very responsive, very friendly and easy to get along with. I didn't feel like I was part of some giant machine where you have to move between 3 queues to get anywhere.
The mobile app is good and relatively easy to use.
4 stars only because they don't have a web app yet and I generally prefer to do things via my main computer as opposed to on my phone.
18 september 2021
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience refinancing with us, Anton.
It's great to hear that you found the process easy and our customer service friendly and efficient. Pleased to hear you're enjoying the Nano App too, it makes managing your finances in one place super simple.
Thanks for your feedback regarding the web App, we're pleased to let you know that it’s on our roadmap to build and we’re excited to bring more functionality to customers soon.
Remember, by becoming a Nano customer you are now in with a chance to win your home loan interest free. You can increase your chances by referring friends and family to refinance with Nano. Competition closes 29 October 2021. Refer here: https://nano.com.au/refer-a-friend
We asked our "Big 4" bank for a better…
We asked our "Big 4" bank for a better interest rate after being with them over three properties for almost 10 years. We were up front and said if the deal wasn't decent we'd refinance... what did we get? Variable rate went from 3.36% down to 3.32%............. well done big bank!
Enter some well tuned targeted advertising (good job Nano) and we thought "1.99, why not!??!?!?!??"
Nano were on fire and handled everything super fast, with absolute professionalism.
Our loan wasn't done in minutes or same day like some (it took a couple of weeks) but all things considered we were SO IMPRESSED with the process and the service from the Nano team!!!!!!!!!
10/10 - anyone who is looking for a better deal should get on board with Nano :)
17 september 2021
Svar från Nano Digital Home Loans
Elizabeth, thank you so much for the wonderful review!
We're so proud to offer not only a market leading rate, but a painless process and fantastic customer service too - we're so glad you agree! While we're able to offer approval in minutes rather than weeks for most applications, this isn't always possible - thanks for understanding.
Don't forget, you are also now in the draw to win your home loan interest free! You can increase your chances of winning by referring friends and family to refinance with us before 29 October. Then, if they win their home loan interest free - you will too! You can refer here: https://nano.com.au/refer-a-friend
Amazing experience
Amazing experience,
Call Centre has was patient enough to provide me even
calculations as well as seamless procedure.
17 september 2021
Svar från Nano Digital Home Loans
Shanthi, thank you so much for taking the time to review your experience refinancing with Nano. We're so pleased to hear it was an amazing, seamless experience, and that you enjoyed our customer service!
Remember, you are also now in the draw to win your home loan interest free! If you would like to increase your chances of winning, refer friends and family to refinance with us before 29 October. Then, if they win their home loan interest free - you will too! You can refer here: https://nano.com.au/refer-a-friend
just effortless...i refinanced my house…
just effortless...i refinanced my house with another provider and it took 7 months to get sorted. IT was panful. This was the opposite. Thank you Nano.
17 september 2021
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience with us, Paolo. We are thrilled to hear you found the process effortless and painless - a vast improvement from seven months!
Don't forget, you are also now in the draw to win your home loan interest free! If you would like to increase your chances of winning, refer friends and family to refinance with us before 29 October. Then, if they win their home loan interest free - you will too! You can refer here: https://nano.com.au/refer-a-friend
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