They moved their loan to AMP. Worst thing is they have added the "Unregistered Dealings" in the Title. Which means now i am unable refinance to AMP. I have called AMP 10 times and they have no idea... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nano offered the cheapest interest rates for our loan. The approval process was very simple and very fast (once you get over the concept of having your bank account scraped). We were the ones holding... Se mer
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Really impressive! We moved to Nano for their no bul^%&it interest and comparison rate. The application process was truly impressive, with zero paperwork and only took around 15 minutes. We were... Se mer
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Nano's process was quick & easy, the longest part was taking care of discharge form from the bank we were leaving. Cannot fault Nano's quick response time to any queries and keeping us informe... Se mer
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Företagsinformation
Om Nano Digital Home Loans
Skrivet av företaget
Nano is on a mission to transform the home loan market by reshaping financial services of the past with technology of the future. Using digital, data and design we are building a digital home loan experience that defies expectations. Simple, fast and fair.
Kontaktuppgifter
Level 3, 121 Harrington Street, 2000, The Rocks, Australien
- 13 6266
- hello@nano.com.au
- nano.com.au
4,5
Utmärkt
263 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super happy with the whole process
Super happy with the whole process. I've had a few home loans and this is by far the most smooth and easiest system I've encountered. The loan rate is great as well!
9 november 2021
Svar från Nano Digital Home Loans
Hey Lauren, thanks for the great review. We're so glad you joined us! That's right, not only is our digital application process super quick and simple, you get a great rate and no Nano fees. It's the way getting a home loan should be!
Easiest finance application I've ever…
Easiest finance application I've ever had. Quick & painless.
9 november 2021
Svar från Nano Digital Home Loans
Hey Oliver, welcome to Nano. We're super proud to be proving just how quick and painless getting a home loan should be and we're so happy to hear we hit 'easiest finance application ever' status!
Thanks for joining us.
A very satisfied customer
From the outset, Nano was there to answer my multiple queries and explain the process without any obligation or sales pressure. My bank couldn't compete with Nano's low interest rate, despite the decades of loyalty I gave them. Once I decided to leave my bank, the Nano home loan application and assessment was so quick and easy - with less hassle and outdated steps that banks normally use.
My loan was in place within record time. Now I have easy access to my Nano account through my phone and the comparable savings I continue to secure makes me wonder why this could not have come sooner.
Still smiling...
5 november 2021
Svar från Nano Digital Home Loans
We're so glad you're here now, Sylvie! Thanks for taking the time to review your experience with us. We're seriously thrilled to hear that you enjoyed our customer service and the simplicity of our truly digital application process. It's the way getting a home loan should be.
That's right, you get our best rate, no need to ask. We reward new and existing customers alike. So you get a great rate and no Nano fees - we can see why you're smiling!
Very great support from start to…
Very great support from start to finish. Easy to call and talk to a human straight away. Great app and easy to understand for tracking your home loan. Would recommend++
4 november 2021
Svar från Nano Digital Home Loans
Hey Ravi And Girish, thanks so much for taking the time to review your experience with us.
Thanks for the great feedback, our Australia-based customer service team are easy to get in touch with, super knowledgeable and always friendly - no long wait times or jargon here!
We're so pleased to hear you're enjoying the app, it's a fantastic way to keep track of your finances in one place.
Their rates are great and they made the…
Their rates are great and they made the process really easy! I hope they get a website up and running soon. The mobile app is basic but effective
4 november 2021
Svar från Nano Digital Home Loans
Thanks for the great review, James! We're so pleased to hear you found the application process simple - we're super proud to be showing people just how easy getting a home loan should be. We're constantly working on new functionality for the app, so we'll be sure to keep you across any exciting new developments, including web based access.
Thanks again!
Just WOW
I couldn't believe my eyes, when I got loan approval from Nano almost instantly after completing the online forms.
Settlement happened 3 weeks later, seamlessly.
The app is intuitive and I just love the idea of the Vault feature.. This company really hits all the things I want from a loan.
My biggest frustration with my previous lender was "loyalty tax"; which Nano knocks on the head. And I'm so pleased with the competitive rates!
3 november 2021
Svar från Nano Digital Home Loans
You can believe it, Mario! We’ve taken the paper and hassle out of the application process and fundamentally redesigned it to benefit the customer not the lender, meaning approval in minutes not weeks.
We love that you're making the most of the Nano app and Vault functionality, they make managing your finances in one place super simple.
That's right, no loyalty tax here - we reward new and existing customers alike. At Nano, you get our best rate, no need to ask.
We're so pleased you made the switch to Nano!
Easiest refinance ever
Perfect service from Nano. Best interest rate around and convenient offset account. Hoping to see a few more features in the app like scheduled payments to other bank accounts but other then that would definitely recommend.
3 november 2021
Svar från Nano Digital Home Loans
Welcome to Nano, Samuel! Thanks for taking the time to review your experience with us.
'Perfect service and the best interest rate around', we couldn't have said it better ourselves! We look forward to keeping you in the loop with updates to the Nano app.
Thanks for recommending us!
Would recommend it
Quick, polite, informative and flexible. I felt the loans officers I spoke with knew their product and could address all my queries and hesitancy, esp since this new-style product requires them to have a snapshot of your bank accounts in order to have a proper picture of your finances.
2 november 2021
Svar från Nano Digital Home Loans
Hey Ar-San, thanks so much for taking the time to review your experience with us! We are so proud to hear that our knowledgeable customer service team answered all of your queries around sharing your financial information and resolved any hesitancy or concerns.
We take security very seriously, and using 256-bit encrypted from end-to-end, you can be sure your information is safe and secure. We only view the same information that you would supply if you were to manually upload your documents, except the process is faster, more reliable and requires less effort on your part.
Thanks again
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience with us, Rachael. We're so pleased you enjoyed the application process and our customer service. Thanks for joining us!
You know how you read reviews and you…
You know how you read reviews and you think all the good ones are written by the company themselves. Well this isn't one of those! For reals. It's reals.
Anyways Nano are good eggs. They really don't treat you like a number and genuinely want you as a customer. I found the application process very efficient and fast. And I really couldn't fault their customer service - friendly, efficient and fast.
Their app is pretty good but is just lacking the ability to schedule payments and also pay id. Not a deal breaker but does mean I need to keep my ING account open a little longer until they release those features. But their investor rate smashed ING's rate. So NANO for the win!
1 november 2021
Svar från Nano Digital Home Loans
Thanks for the great review, Regan! We understand why you were apprehensive to believe the reviews that there is finally a better home loan solution here, especially as we’ve all had to put up with slow processes, confusing jargon and high rates and fees from other lenders for so long. All of our reviews on Trustpilot are independently made. We don’t have the ability to add or delete these – these are just real, happy customers who want to share their experience – like you!
It's fantastic to hear that you found our service fast and efficient and our application process seamless, these are customer frustrations we set out to solve when we built Nano, so it's great to hear that we hit the mark.
We look forward to keeping you in the loop with updates to the app, such as the ability to schedule payments.
Thanks for making the switch!
Super easy process
Super easy process, friendly staff, great service, and an awesome interest rate, saved $!
29 oktober 2021
Svar från Nano Digital Home Loans
Hi Darrel, thanks for the great review. We're so proud to be showing people just how easy getting a home loan should be. It's wonderful to hear you enjoyed our application process and customer service, we think our staff are great too!
Thanks for joining us.
Svar från Nano Digital Home Loans
Hi Mei Lin, thanks for taking the time to review your experience with us. We're so pleased to hear you enjoyed our customer communication and find our app easy to log into. Thanks for making the switch to Nano!
Nano were a breath of fresh air…
Nano were a breath of fresh air compared to the banks. Very good customer service and easy to apply. And to top it all off the best rate going around.
28 oktober 2021
Svar från Nano Digital Home Loans
Hi Alistair, thanks for taking the time to review your experience with us and thanks for making the switch!
It's fantastic to hear you enjoyed our application process and customer service. We're so proud to be changing the game and showing people just how easy it should be.
By becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021.
Thanks again and good luck!
Nano has set the bar for others to follow
Wow. Very impressive process. Really shows the rest, how it should be done. Only one form actually signed in the whole process. Everything else done via DocuSign. All authentications via OTA. Sound communication including timely progress updates. Quick and easy . Well done Nano. I am already recommending you to my friends
28 oktober 2021
Svar från Nano Digital Home Loans
Thanks for such a wonderful review, Shaun!
We are so happy to be showing people how easy it should be - we're thrilled you agree! Thank you for recommending us to your friends.
Remember, by becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021. Good luck!
Product and Service Excellence
The complete process of refinancing the home loan was seamless, digital, easy and nano consultants answered all the queries promptly. Great product offering Highly recommended.
27 oktober 2021
Svar från Nano Digital Home Loans
Thanks for the recommendation, Rahul! We're thrilled to hear you enjoyed the seamless digital experience with us. Hope you're enjoying using the Nano app too.
By becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021. Good luck
Nano home loan application process
Our experience applying to refinance our home loan with Nano was second to none. The process was so smooth and quick compared to experiences with traditional banks that we felt it was too good to be true. It is true and I can highly recommend Nano. Ditch the red tape and drawn out process with the big banks and give Nano a go. You won't regret it!
26 oktober 2021
Svar från Nano Digital Home Loans
Hi Matthew, thank you so much for such a fantastic review! We're so pleased you made the switch to Nano.
Quick and smooth, with no red tape or drawn out processes - we couldn't have said it better ourselves! It's great to hear you found our application process superior, we're so happy to be showing people just how easy it should be.
Remember, by becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021. Good luck
So happy to be saving money on my home…
So happy to be saving money on my home loan, interest rate a full 1% less than my previous provider. The applications process was really simple and very quick. I have recommended Nano to others.
25 oktober 2021
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience with us, Bronwyn. And thanks you for recommending us to your friends and family - we couldn't ask for better feedback!
By becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021.
Best of luck!
Top communications !
The initial application took us a bit longer as we were not prepared & didn't have all our information together, but Nano were very good with their communications & offers to help. Once the application was completed, approval was very quick, and Nano kept us updated all the way through to settlement, alleviating a lot of the stress.
25 oktober 2021
Svar från Nano Digital Home Loans
Thanks for the great review, Tracey! We're so happy to hear you enjoyed our customer service and communication. A quick, efficient and stress free process is what we set out to achieve when we built Nano.
By becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021. Good luck!
Highly recommend NANO 🥇
Nano digital home loans have fantastic customer service, it was truly a great digital experience from start to finish.
We got a great rate on our refinance and it took under 24 hours from approval to receiving our docs to be signed.
We look forward to paying our home loan off early thanks to the multiple offset accounts and the low rate.
Highly recommend NANO 🥇
19 oktober 2021
Svar från Nano Digital Home Loans
Thanks for such a great review, Regan. We're thrilled you made the switch to Nano.
We've taken the paperwork, hassle and long wait times out of getting a home loan, and made a truly digital application process, that's faster, easier and less hassle for you - we're so glad you enjoyed it!
As you know, by becoming a Nano customer, you are now in the draw to win your home loan interest free. Competition closes 29 October 2021. Good luck!
Svar från Nano Digital Home Loans
Thanks for taking the time to review your experience with us, Heath. You've summed up what we wanted to achieve when we built Nano - easy application, seamless digital experience and a great rate. It's great to hear we hit the mark!
By becoming a Nano customer, you are now in with a chance to win your home loan interest free! Competition closes 29 October 2021.
Best of luck!
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