Neighborhood Assistance Corporation of America Omdömen 

NACA made homeownership possible for me. No down payment, no closing costs, and a team that truly wants you to succeed. It’s a detailed process, but the results speak for themselves.

So far the process with NACA is going very well. My NACA counselor Angela Barnett explained the process very thoroughly to me, very knowledgeable. There are a lot of parts to this and it can feel like its never-ending but Ms Barnett gave me very clear next steps to continue the process. There is no downpayment and no closing costs when you work with NACA so I am looking forward to the end results and praying for a good outcome.

I went to a workshop with my parents. The people who were managing the meeting were thorough and attentive to our questions. My family is currently in the process with NACA. They have been helpful.

The process has been smooth. What has been helping our family a lot is the patience that our advisor has shown us. They have been very helpful in every step.

I am having a great experience with NACA. Their commitment to helping families achieve affordable homeownership is truly impressive. My counselor Dwayne Jordan is awesome and very knowledgeable, patient, and dedicated to guiding me through every step of the process. While the process requires commitment and documentation, the support and potential savings make it worthwhile! I appreciate the organization's mission to make homeownership accessible to people who might otherwise face barriers in the traditional mortgage market. I have recommended and will continue to recommend NACA to anyone I know who is looking to purchase a home.

I had a wonderful experience with Dwayne and everyone we dealt with at NACA. He was thorough, compassionate and knowledgeable. He really put us at ease throughout the entire process. I would absolutely recommend NACA to anyone buying their first home. The information and experience was invaluable.

We have had a great experience with the company in the process of buying a home. The counseling and training provided by Dwayne are key to giving you the tools to complete your home purchase.

Went to my first workshop and the people was very friendly and help so much

NACA is an awesome program. No down payment, closing costs or PMI. In addition, you can buy down the rate. That's unbeatable. However, it takes a lot of work. A lot! and a lot of patience! I've been in the program for a while and have seen it change a lot (over the years they limited the amount of buy down or how often one has to be re-qualified). What has remained consistent is my housing counselor, Gladys DeGutierrez. She has been awesome to work with! If you're willing to work hard and be patient, this program is worth it.

NACA experience is so far good. Have submitted all the documents requested. It was alittle pain staking gathering all that paperwork but worth it. Our counselor has been thorough and honest with us from day one which is helping to keep us on track. She educates us which I appreciate. Have to be patient as you go through process.

The service with Katya was great, she answered all of our questions and has made the process of purchasing our first home as easy as possible.

NACA has been a dream to work with. Our counselor, Katya, has helped us every step of the way and made things very easy to understand.

I’m currently going through the NACA Program in hope to become a 1st time homeowner and I must admit that I am committed. I’ve enjoyed the support of everyone included. My NACA counselor  Ms. Sylvia Murillo-Renard has been extremely helpful in everything I’ve done so far. I don’t know much about this process but Ms. Sylvia truly cares about supporting me. She is knowledgeable, patient, and reassuring to a point where I can ask questions about anything. I’m grateful for her being very open with me about each step.

Praise to her and all the other staff for their patience and dedicated, supportive approach. If they don’t know specifics to a question I have, they direct me to someone that can actually help me. Before I take any action ahead, I can say that they help make this a straightforward process. I love that they are committed to the home buying process, making it a genuine care for those who participate.

I am a first-time homebuyer and this program has been such a seamless process from beginning to end. My counselor has also been a great help with detailed explanations of expectations and next steps. I'd highly recommend this program to everyone who wishes to attain home ownership!

As a woman of color, finding a program like NACA honestly felt too good to be true at first. The idea of an achievable path to homeownership with no down payment and no closing costs seemed too good to be true, especially living in such an expensive area. But, going through the process so far has made it feel a lot more possible and less intimidating.

One thing I’ve really appreciated is how patient my counselor has been. They’ve taken the time to answer all of my questions, never made me feel rushed, and clearly know a lot about the different options available to me. Buying a home can feel overwhelming, but having someone explain things in a way that actually makes sense has helped a lot.

I also like that the portal is easy to follow and organized in a way that doesn’t feel confusing. The videos have been especially helpful because they break up a lot of information into smaller, digestible sections instead of throwing everything at you all at once. Overall, the process has felt supportive and educational, and it’s made homeownership feel more realistic for me.

My experience with this program was extremely disappointing. I spent months in the process, paying ongoing credit report fees and following the guidance provided by my mortgage counselors, Romelle Clinton and Melanie Conley. As a single parent with two minor children, I relied on the information I was given while planning for housing after my lease expiration.

Unfortunately, after investing significant time and money, I was informed that my loan would require new underwriting, which contradicted expectations that had been set throughout the process. I felt misled regarding the timeline and requirements, causing unnecessary stress and uncertainty for my family.

I was also concerned about what appeared to be close relationships between certain counselors, realtors, and alliance partners. I felt pressured toward specific service providers and questioned whether alternative options received the same level of consideration. Additionally, multiple Property Specific Letters (PSLs) were denied, and I often felt communication lacked transparency and consistency.

Overall, I left the process feeling frustrated, unsupported, and disappointed. I believe improvements are needed in communication, transparency, and customer service to ensure future participants have a clearer understanding of expectations and requirements from the beginning.

The NACA program is a wonderful program for everyone, no matter what your current income status is or ethnicity. NACA has made it possible for everyone to become a homeowner. With a zero down payment and no closing cost, conventional mortgage loan seems too good to be true, but it is true.

The required 4-hour workshop went by very quickly and was very knowledgeable and educational.
You will receive your NACA ID number that same day and you’re also able to sign up for your first NACA appointment with a NACA counselor, if you chose to or you can wait and give them a call later to set up an appointment.

Please allow me to be very honest with you. YOU must put in the work by submitting all the required documentation, just as you would with any financial institution you’re applying for a home loan with. They also require a little more documentation than other financial institutions, as well.

The difference between NACA and other banks and credit unions, when you’re working toward homeownership, you will not be denied.

This process will take a lot of patience, but it does work. So, commit to the time and effort to reap the benefits of becoming a homeowner. It’s worth it!

I am having a great experience and I highly recommend NACA

The NACA program is GREAT regarding the explanation and eligibility process; thorough; professional; knowledgeable in the home buying criteria; detailed in personal action plans and affordability terms.

Working with NACA has been Amazing. My counselor, Antonio Coronado, was very informative and patient, and he gave me a very detailed explanation of the process and what would be required of me. Buying a home is a huge step, and the process can seem very intimidating and even frightening. Working with NACA helps remove some of the stress that can come with being new to the home-buying process. You must be patient and disciplined; this process will take time and plenty of effort, saving and working toward reaching the goal of homeownership. I am very grateful to be able to participate in this program.