High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement p... Se mer
Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Se mer
We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
Kontaktuppgifter
4,6
Utmärkt
670 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great
Changed my review as they addressed my concern and corrected it right away by exchanging them.
23 september 2025
Svar från My Organic Formula
Hi Marianna,
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the HiPP Ready to Feed formula. Please be assured that some variation in color between bottles can be normal due to natural ingredients, and it does not affect the safety or quality of the product.
As for your little one’s stool changes, green color and stronger odor can occasionally happen with formula feeding and are not uncommon. That said, every baby reacts differently, and we always recommend consulting your pediatrician for guidance if you have any concerns about your baby’s digestion or tolerance.
We take your feedback very seriously, and our team will be reaching out to you directly to gather more details and provide support.
Kind regards,
My Organic Formula Team
Fantastic prices
Fantastic prices, fast shipment and high quality packaging. Repeat customer for sure!
24 september 2025
The packages arrived hot and were not…
The packages arrived hot and were not stored securely during delivery and possibly in the warehouse.Improper charging or improper connection scientifically damages components by up to 60%.
13 september 2025
Svar från My Organic Formula
Hi Fawaz,
Thank you for sharing your experience with us. We’re very sorry to hear about the delivery concerns. Please rest assured that we take these matters seriously. All parcels are packed in triple-layer cartons (the strongest quality available), which also provide insulation. In addition, we place clear stickers on each package instructing delivery drivers to keep parcels out of direct sunlight, and we notify UPS to ensure shipments are handled at ambient temperature and not exposed to excessive heat.
We’ll be reaching out to you directly by email to further resolve this matter.
Warm regards,
My Organic Formula Team
Super happy I tried this place out
I was hesitant because I hadn’t heard of this company before. However I tried it out and am so happy I did!! They had a promo going which was great. My only issue is that there was a glitch where I wanted a 5-pack but in the cart it would show up as 10. So odd! I cleared my cookies and it ended up working eventually. Other than that 5 stars and will be shopping again!
11 september 2025
Issue Resolved
We recently ordered baby formula milk and unfortunately encountered an issue with the temperature of the products upon delivery. However, the customer service team was quick to reach out to us and handled the situation with care and professionalism. They responded promptly, offered a replacement, and ensured we received it shortly after. Their excellent communication and fast resolution really stood out, and it helped us feel confident in their commitment to quality and customer satisfaction. We’ve established trust through this experience and will definitely be ordering again. Highly recommend!
10 september 2025
Svar från My Organic Formula
Dear Meera,
Thank you for sharing your experience. We’re truly sorry to hear about the delivery concerns. Please know that we pack all parcels in triple-layer cartons (the heaviest quality available), which also provide insulation. In addition, we place clear stickers on each package to instruct delivery drivers to keep parcels out of direct sunlight, and we notify UPS to ensure the parcels are kept within ambient temperature and not exposed to heat.
We will reach out to you directly by email to further resolve this matter.
Warm regards,
Team My Organic Formula
This may be one of the better options…
This may be one of the better options available today. But the greatest flaw lies in the use of vegetables and seed oils as a source of omega fatty acids. Vegetables and seeds are not proper human food — let alone suitable for infants and children. Plant oils are unstable, inflammatory, and act as toxins in the body. What belongs in infant nutrition are animal-based fats and proteins. These are natural, stable, and fully bioavailable. They nourish growth instead of disrupting it, and they support development in the way the human body is designed to thrive. But the hope is that future generations will be given truly healthy, animal-based options for infants: formulas free from plant poisons, built instead on the foods that have always sustained human life. But thanks for giving us this product
13 september 2025
Omdöme utan inbjudan
Excellent
I had a small issue with my order and the customer service team handled it in an excellent way. They were very responsive, professional, and followed up with me until everything was fully resolved. On top of that, their products are of great quality and truly reliable. I really appreciate their support and will definitely continue ordering from them. Highly recommended!
5 september 2025
LOVE
Easy ordering, quick shipping and great product my 4 month old loves it! only thing thats worked for her. Thank you!.
2 september 2025
Good customer service
I ordered formula for my baby 2 months before she was born because she could have possibly been born early because IGR, thankfully she was born on time at 40 weeks. But now that I have gone to use my formula it expires next week….the product has a shelf life of 12-18 months.
I messaged my organic formula and they let me know that the date of expiration for liquid formula is shorter and offered me a solution.
I appreciate their customer service.
2 september 2025
Omdöme utan inbjudan
Svar från My Organic Formula
Hi Nikki,
Thank you for sharing your experience. We’re truly sorry to hear about your disappointment.
Regarding expiration dates, we include information on our website noting that ready-to-feed (RTF) formula has a shorter expiration date than powdered formula primarily because it is already mixed with water, making it more susceptible to spoilage over time. Since it comes in a liquid form, it is more perishable and must remain sterile to ensure it is safe for infant consumption. Unlike powdered formula, which is dry and more stable, ready-to-feed formula does not contain preservatives and is more sensitive to changes in storage conditions. Additionally, the packaging used for liquid formula typically offers less long-term protection compared to the airtight containers used for powder. For these reasons, manufacturers assign shorter shelf lives to RTF formula to maintain safety and nutritional quality.
We appreciate you reaching out to our team and regret that the resolution offered didn’t meet your expectations. Your feedback has been noted, and we’re actively reviewing how we can better communicate shelf-life details and improve the experience for parents who plan ahead.
We’d appreciate the opportunity to assist you further and will be reaching out to you directly.
Kind regards,
My Organic Formula Team
Bestst service i received ever they…
Bestst service i received ever they broke their terms for best service for their customers i really very appreciate the way they treat a customer really very thank youu
21 augusti 2025
Omdöme utan inbjudan
Shipping was good
Shipping was good, was a super sturdy box around the box. Expiry date was way out in the future. Kid really likes it.
18 augusti 2025
Honest company
Honest company, great customer service. They resend my package after knowing the original one was mishandled and never delivered by UPS.
18 augusti 2025
Omdöme utan inbjudan
Smooth ordering process
Smooth ordering process. Fantastic customer support when I screwed up my order. Will definitely use again.
14 augusti 2025
Prescila helped me and did an amazing…
Prescila helped me and did an amazing job. I am very happy with the friendly, fast and efficient customer service provided
11 augusti 2025
Omdöme utan inbjudan
Fast delivery
Fast, promt, informed, great communication and updates through whole delivery process. Very happy.
5 augusti 2025
Great company
This company saved my life when I had a low milk supply and couldn’t find any decent formula for my baby. Really fast shipping and the subscriptions help lower the cost.
4 augusti 2025
Omdöme utan inbjudan
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