High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement p... Se mer
Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Se mer
We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
Kontaktuppgifter
4,6
Utmärkt
670 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It’s bad
It’s bad
The milk of baby reach to me hot
And there is on the carton attention keep away from hot
& I contact with the fedex company & told me the company of the milk put economic
4 juli 2026
Svar från My Organic Formula
Hi Madawi,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand your concern about the condition in which your baby's formula arrived.
We take the quality and safety of our products very seriously, and we'd like the opportunity to look into this matter further. Our customer support team will be reaching out to you directly to better understand what happened and work toward a resolution.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
Kind regards,
My Organic Formula Team
My preemie baby loves it!
High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital after 110 days in NICU, so I was stressing a lot, about everything).
3 juli 2026
Boxes came very fast and in tact
Boxes came very fast and in tact. Customer service was very supportive and attended to my needs quickly.
2 juli 2026
Responsive and good customer service
A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement product. I would order again from them.
1 juni 2026
Omdöme utan inbjudan
Customer care guy helped me resolve the issue
I requested for new batch and they confirmed that it is still good quality snd helped me with discounts for next order
5 juni 2026
All the formula you sent expires within…
All the formula you sent expires within 2 months and I will end up having to give away so many of the bottles! I find this so unfair and disappointing I will never use this store again
3 juni 2026
Svar från My Organic Formula
Hi Monica,
Thank you for sharing your feedback. We are very sorry to hear about your disappointment regarding the expiration dates of the formula you received.
We understand how frustrating it can be to receive products with a shorter shelf life than expected, especially when you may not be able to use them before they expire. This is certainly not the experience we want our customers to have.
Our customer care team will be reaching out to you directly to discuss your order and work toward a suitable resolution. We appreciate you bringing this matter to our attention and the opportunity to make things right.
Kind regards,
My Organic Formula Team
We've been ordering from Reliable for 6 months and great with special requestsMy Organic…
We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to a couple of different addresses in Greece for our vacation. They were happy to accommodate the request and made the whole process easy. The team is genuinely helpful, responsive, and a pleasure to deal with. Highly recommend them to anyone looking for a formula company that actually takes care of its customers.
14 maj 2026
Omdöme utan inbjudan
Svar från My Organic Formula
Hi Shaun!
Thank you so much for your wonderful review and for trusting us with your family's needs over the past six months.
We're delighted to hear that you've had a consistently positive experience with us and that our team was able to assist with your delivery arrangements during your vacation in Greece. We always strive to make things as convenient and stress-free as possible for our customers, so it's great to know that our efforts made a difference.
Your kind words about our customer service mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you in the future.
Warm regards,
The My Organic Formula Team
My 6-month baby got food poisoning drinking cans bought from here
I bought four cans of Kendamil, and the first one I opened already smelled strange. I fed my child with it for a whole day, and he threw up in a fountain-style manner and had diarrhea the entire time. Never happened before. I suspected the milk was the culprit, so I tried it myself and it tasted incredibly sour. I’m certain it went bad, likely due to improper storage. I threw all four cans away. I definitely won’t be buying from this company again. Mama, choose a trustworthy company for your child’s health!
10 februari 2026
Svar från My Organic Formula
Hi Sara,
We’re truly sorry to hear about your experience, and we understand how upsetting this must have been for you and your family. The health and safety of children is extremely important to us, and this is certainly not the experience we want any parent to have.
We appreciate you bringing this to our attention. Our team will be reaching out to you directly as soon as possible to learn more about what happened and to properly address your concerns. We take reports like this very seriously and will thoroughly investigate the matter.
We want to let you know that our company has been safely supplying infant formula to parents across the world for over 10 years and obviously follow all food safety storage and shipping guidelines and regulations. Our facilities are audited and inspected thoroughly multiple times each year without any negative outcomes as the food safety is our main priority! We will go to the bottom of this issue and again apologize for any inconvenience caused.
Please know that we are committed to finding a fair and satisfactory resolution for you. Thank you again for sharing your feedback.
Kind regards,
My Organic Formula Team
Great formula and great service
The formula was amazing during such a dynamic and stressful time with my little one. Knowing that he was getting such great, dependable nutrition gave me peace of mind. The subscription option also ensured that I never missed an order and always had formula on hand. Would highly recommend this service to anyone looking for a healthy alternative to breastfeeding.
7 maj 2026
Omdöme utan inbjudan
Great customer service
Great customer service! Answered my inquiry very quickly and actioned as fast as they could!
23 mars 2026
Omdöme utan inbjudan
Baby Needs
Quick shipping, easy to order and most importantly so good for my baby. I still breast feed as much as I can but my supply is running low. This formula is the next best thing I can give her.
14 april 2026
Omdöme utan inbjudan
I had a fantastic experience ordering…
I had a fantastic experience ordering from them. I ordered multiple times already and the shipping to Canada was always super fast. Not only do they have great organic formulas (very similar to breast milk) but also incredibly fast, reliable and efficient customer service. Very happy to have them available and I will for sure recommend it to anyone looking for good quality baby formula.
16 april 2026
Omdöme utan inbjudan
I was sent the wrong product but the…
I was sent the wrong product but the team quickly remedied the situation and sent the correct item via expedited courier.
31 mars 2026
It was super fast!
2 april 2026
Highly Recommend MyOrganicFormula - Satisfied customer
MyOrganicFormula makes it so easy to order top quality formulas for your baby and the shipping is always quick considering it is coming from Europe. I feel great knowing I am giving my baby a top quality product and for the same price you would pay for many formulas in North America. And customer service is fantastic. I reached out to the for a one off situation and they were so helpful and offered great solutions - truly above and beyond. I also corresponded with the same person Perscila throughout the interaction which made the interaction personalized. She was very quick to respond on all occasions. I would highly recommend this site and wouldn’t go anywhere else for my babies formula needs. Happy Baby = Happy Mama!
30 mars 2026
Omdöme utan inbjudan
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