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Myjapanesehome Omdömen 

346
•
TrustScore 4 av 5

4,2

Heminredningsaffär
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The quality of the product is what I was hoping for, something that I don't handle like it will break, I feel comfortable drinking out of the sake set. I've seen others mention, and I agree, that co... Se mer

Betygsatt 4 av 5 stjärnor

Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it!... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Se mer

Betygsatt 5 av 5 stjärnor

I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Se mer

Företagsinformation

  1. Heminredningsaffär

Skrivet av företaget

My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

346 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 91 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(346)

68 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Shinigawa Sake set

Excellently made- sits well in the hand, light as a feather but with the most elegant balance, made with the respect and care with which sake deserves to be imbibed.

7 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience

Ordered a couple of chairs nearly 6 weeks ago, still have not received. Tracking link from customer service shows movement through the system—shipped from CHINA, when the company is in London and I assumed would be shipped from there!—but not enough detail for me to know exactly where it is, just generic updates like "plane has landed" and "airline departure" but actual location not given. I am so disappointed in this experience, had I known the items would take so long to arrive I never would have ordered from this company. As it is, I still have not received my order and despite the customer service agent's reassurances, I don't know if I ever will.

EDIT: I finally received the chairs a couple days ago. They are OK, but not really worth the time and hassle. The seat cushions were covered in plastic that was hard to remove (I think it is intended to stay on the cushion but would be unpleasant to sit on) and I don't like the color or cheap fabric of the cushions. All in all, I'm not thrilled with my purchase but no way am I going to try to return them for a refund, given how long it took to receive them. Won't be buying from this shop again.

7 maj 2024
Omdöme utan inbjudan
Logotyp för Myjapanesehome

Svar från Myjapanesehome

Thank you for writing your review about My Japanese Home.

Indeed, we are sorry for your bad shopping experience and we work every day so that something like this does not happen again.

Because the chairs you purchased had to be made to order, the manufacturer delayed shipping more than expected and we are very sorry because we were also more days late than expected in shipping.

That being said, you can completely trust us and that you will receive your order. You will see how soon the package arrives in your country and will be delivered to your home by USPS.

We are sure that you will be very happy with these chairs that you have purchased and the wait will be worth it, although right now we totally understand your discontent.

In any case, you can contact us and we will inform you of the status of your shipment and if the package has finally been lost or damaged in transit, we will make a new shipment or refund your purchase.

You will never lose your money, your purchase is safe with MJH.

Apologies for the inconvenience.

Sincerely.
Ewan
Customer service department.

EDIT:

As we told you, you have finally received your order.

We regret your dissatisfaction with these chairs and as we have told you, if you do not like them, you can return them for free.

We have sold thousands of these chairs and customers have always been happy with their purchases.

As we told you, understand that sometimes these chair orders are made to order and may be delayed a few days in delivery (it also depends on the location of the clients because we ship to many countries).

Honestly, if you are not happy with your purchase, you can contact us and make a return and refund or if the product is defective, we can also send you a new shipment.

We are here to satisfy our customers and solve any problem that may occur in the purchasing process.

Sincerely.
Ewan
Customer service department.

Betygsatt 5 av 5 stjärnor

Worth the wait

The curtains are really nice, have magnet in the sides to keep closed. Worked great for where I put them. Does take awhile for shipping but worth the wait.

25 mars 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great cushion covers.

The cushion covers look great. They laundered well despite seeming a bit delicate. Delivery was a little slow and items on the same order arrived separately but it was worth the wait.

9 mars 2024
Omdöme utan inbjudan

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