The quality of the product is what I was hoping for, something that I don't handle like it will break, I feel comfortable drinking out of the sake set. I've seen others mention, and I agree, that co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it!... Se mer
Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Se mer
I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Se mer
Företagsinformation
Skrivet av företaget
My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.
Kontaktuppgifter
12 Constance Street International House, E16 2DQ, London, Storbritannien
- contact@myjapanesehome.com
- myjapanesehome.com
4,2
Bra
346 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
all excellent!
all excellent! would recommend. beautiful products.
6 september 2024
Omdöme utan inbjudan
Almost
All Good only thing they never delivered the box advertised in 😞. I don't use them to travel but still think would of made all the difference.
8 augusti 2024
Omdöme utan inbjudan
An excellent coffee mug
An excellent product, my son loved this as a present
16 augusti 2024
Omdöme utan inbjudan
The bell itself was lovely
The bell itself was lovely. Box it was shipped in was quite a disaster when it arrived, and as it was a gift so that did reduce the initial visual impact of the gift, but beyond that, the person who received it is happy.
23 augusti 2024
Omdöme utan inbjudan
Ultimately the curtains were fine
Ultimately the curtains were fine, a little pricey… the big issue is where do they come from? I’m thinking China… which is fine but it’s quite distance for a couple of curtains. And supposedly Japanese ones at that.
20 augusti 2024
Omdöme utan inbjudan
Arrived and delivered on time
Arrived and delivered on time. I was krpt informed throughout the process and the support staff were amazing.
26 juli 2024
Omdöme utan inbjudan
Ordered a tatami from them on July 14th…
Ordered a tatami from them on July 14th which eventually turned up on August 12th, I ordered the 8cm version but have been sent the 4cm thick one. I’ve emailed the company every day since Tuesday to get a resolution to this but so far haven’t heard anything back. The product itself is nothing like on the photo, more like a cheap mattress topper, certainly not worth £300!
12 augusti 2024
Omdöme utan inbjudan
Svar från Myjapanesehome
Thank you for writing your review about My Japanese Home.
We understand that there was a shipping error and the wrong product was sent, but the problem is solved.
We sent a free return label for the package and you returned the package and received a full refund of your purchase.
After your case we have decided to remove this product from our store so as not to have any problems with future customers.
You even asked us to make a new shipment and we finally made the full refund because we have removed this product.
We regret your bad shopping experience and we assure that something like this will not happen again, however, you received a full refund of your purchase.
Sincerely.
Ewan
Customer Service Department
Everything is made in China
Everything is made in China. If you bought it it will be shipped from China and the quality is very poor as you have bought from wish store. I think wish's product will have more quality than this website. Also very expensive for what you receive.
15 augusti 2024
Omdöme utan inbjudan
Svar från Myjapanesehome
Thank you for writing your review on My Japanese Home.
First of all, could you be a little more honest in your review and comment on your shopping experience in a sincere and constructive manner.
You have only purchased one product from our store out of the 2600 products we have and you say that everything is made in China. This is not true.
We have thousands of customers who are very happy with the quality of our products and if you have purchased a product that you did not like (this can happen in any online store) be more honest and say that you contacted us and we sent you a free return label and refunded your purchase.
Your defamatory opinion about our products is not necessary.
We wish you the best of luck with your purchases on Wish and other similar platforms, because if you do not like a product, your purchase will surely not be as safe as on MJH.
Sincerely.
Ewan
Customer Service Department
Good Quality material.
10 augusti 2024
Omdöme utan inbjudan
Great item
Great item - stylish and practical. Received well wrapped.
12 juli 2024
Omdöme utan inbjudan
Found what I wanted easily and it looks…
Found what I wanted easily and it looks great flying off our deck.
19 juni 2024
Omdöme utan inbjudan
Everything was great good quality one…
Everything was great good quality one thing is this shipping takes very long other than that great experience.
10 juni 2024
Omdöme utan inbjudan
Good
Great delivery time considering the distance (Australia to Norway), good quality product and decent price.
4 juni 2024
Omdöme utan inbjudan
Cute little set
Perfect gift for the best man and brother. Very good quality and so cute
6 juli 2024
Omdöme utan inbjudan
Fantastic selection of Japanese goods
Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I had searched high and low for a wind chime with 16 rods - the Japanese number that brings the most luck and wealth into a household. I also wanted it to be in copper (for our 22cnd wedding anniversary). I thought I would never find one until I discovered this gem of a shop with all kinds of wonderful Japanese goods!
1 juli 2024
Omdöme utan inbjudan
Got a tatami
Got a tatami. Turns out that the are selling cheap mattress toppers instead of the real thing. Looked into returning it and it won't fit in original packaging as the thing was so vacuum packed it's impossible to do. Packaging is the size of a large pillow.
Waited a month for something you can get from your local Tesco for £20
26 juni 2024
Omdöme utan inbjudan
Svar från Myjapanesehome
Thank you for writing your review about My Japanese Home.
We understand that there was a shipping error and the wrong product was sent, but we do not understand why you did not contact us to return the product.
We would have sent a free return label and refunded your purchase.
We do not know your identity and in fact we complained to trustpilot and you have not informed us of the veracity of your purchase, because we would have contacted you to manage the return.
Unfortunately, as Cynical Tiger does not appear in our database, we were unable to contact you.
Sincerely.
Ewan
Customer Service Department
Great quality product
Great quality product, perfect for the summer months, and delivered quickly.
1 juni 2024
Omdöme utan inbjudan
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